7 Shifts

JULY 16, 2020

But the question remains— with a staff that changes size and personnel by the shift, what is the best way to set, communicate, and enforce restaurant task management to your staff? Restaurant task management is the organization, delegation, and communication of necessary tasks in your restaurant.

Communication 284

Communication Management Management Front of House 284

Crunchtime

AUGUST 3, 2023

In the restaurant industry, communication is vital. This post was contributed by Sage, a Crunchtime accounting and payroll integration partner. You have to make sure front-of-house and back-of-house staff are in sync and that employees know what’s expected of them.

Communication 147

Communication Front of House Back of House Customer Experience 147

Modern Restaurant Management

SEPTEMBER 24, 2024

Encouraging Open Communication to Bridge Thorny Conflicts Between Work and Life “I think we should be closed this Fourth of July,” said Diego. ." In the clip above from The Knowledge Project Podcast , Wade discusses her journey, while the excerpt below delves into the subject of conflict resolution.

Communication 175

Communication Point of Sale Book Customer Experience 175

Modern Restaurant Management

OCTOBER 20, 2022

The key to providing outstanding customer service is ultimately through coherent communication, as adequate English language competency is essential for ensuring a positive guest experience. A virtual English language speaking coach can empower workforces with confidence and native-like proficiency to produce coherent communication.

Communication 188

Communication Hospitality Fast Casual Customer Service 188

Modern Restaurant Management

OCTOBER 28, 2021

The good news is, with a thoughtful and ongoing communications plan this work can be accomplished while also promoting the restaurant to new and existing patrons. These media should be leveraged to communicate in a style and voice that is authentic to your business and your policies so there is no guesswork on the part of your customers.

Communication 202

Communication Social Media Menu Loyalty Program 202

Modern Restaurant Management

AUGUST 10, 2020

As restaurants have experienced dramatic changes in how they do business due to the pandemic, many small business owners have learned just how important a visual communication plan is for success. As restaurants reopen their doors once again, visual communication solutions help inform, direct and protect both customers and team members.

Communication 197

Communication Kitchen Safety Food Safety Front of House 197

Modern Restaurant Management

OCTOBER 23, 2020

Start with The Basics of Communication. Often when it comes to customer communication, it is not about what you say but how you say. Body language and facial expressions can communicate what a person is feeling. Once your employees understand what to communicate and how to communicate, it is time to practice!

Communication 178

Communication Training Dietary Restrictions Customer Service 178

Sling

JULY 6, 2023

The right employee communication app can mean the difference between a streamlined, straightforward workflow and a chaotic, confusing workflow, especially in the restaurant industry. In this article, we discuss the top employee communication apps so you can find a solution that works well for your entire team.

Communication 78

Communication 2023 Document Sourcing 78

Culinary Cues

MARCH 23, 2020

If we push aside much of the chatter and get down to the necessities in life that are food, shelter, clothing, health, family, communication and trust that rise to the top of the priority list. This is where we are today. This equates to a level of fear that has not been part of our culture since the Great Depression.

Communication 293

Communication Healthcare Food Food Safety 293

Modern Restaurant Management

MARCH 24, 2020

In a time of such uncertainty where restaurants are experiencing mandated shutdowns in cities and states across the country and the industry is facing a loss of $225 billion as a result, according to the National Restaurant Association, it is more important than ever for brands to engage and communicate with their customers effectively.

Communication 168

Communication Social Media Customer Experience Online Ordering 168

Modern Restaurant Management

APRIL 7, 2020

Communication styles have never been as important to our employees and customers during this unprecedented time. Over the last month we've seen companies take on different communication strategies in a day-by-day changing marketplace. No evident change in marketing or communication strategy. COVID-19 proactive communication.

Communication 145

Communication Social Media Email Marketing Franchising 145

Crunchtime

AUGUST 3, 2023

In the restaurant industry, communication is vital. This post was contributed by Sage, a Crunchtime accounting and payroll integration partner. You have to make sure front-of-house and back-of-house staff are in sync and that employees know what’s expected of them.

Communication 78

Communication Front of House Back of House Customer Experience 78

Modern Restaurant Management

JUNE 22, 2020

Restaurants that smartly capitalize on texting communication best practices should enjoy boosts across the board—in more repeat customers, better service and a more intelligent (and faster) delivery for internal staff communications. Timing Is Everything.

Communication 202

Communication Email Marketing Customer Service Reservations 202

Modern Restaurant Management

FEBRUARY 2, 2021

In this episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia talks crisis communications with Dave Poston and Megan Paquin, CEO and VP of Poston Communications, respectively. “Crisis communication is now way beyond the regular problems restaurants faced.

Communication 86

Communication Serving Management Management 86

Modern Restaurant Management

MARCH 29, 2020

The idea behind using these seemingly old pieces of technology was that it would help improve communication among employees, Neitzel said. Two-way radios are a great way to improve communication among a restaurant’s staff. Although these are strange times, communication is still very important and can make or break a business.

Communication 212

Communication Customer Service Food Order Technology 212

Lavu

APRIL 8, 2020

As it becomes overwhelming to know which ones are important to read versus which ones have something different or important to daily life, remember the various ways of communicating with your customers through the remainder of this pandemic. While COVID-19 has slowed down business, your loyalty members will appreciate your communications.

Communication 147

Communication Loyalty Program Social Media Online Ordering 147

Modern Restaurant Management

NOVEMBER 21, 2019

There is no greater investment in improving engagement and reducing turnover than employee communication. Secondly, fast food companies can use communication to reduce turnover by thinking about onboarding as an ongoing process. Employees should receive communication and check-ins from the company on a consistent, ongoing basis.

Communication 133

Communication Food Certification Training 133

Sling

JANUARY 7, 2022

Employee communication is one of the building blocks of every successful business. It doesn’t matter if the business has three employees or 300, good communication matters. Employee Communication Defined. But, if you have to exchange information with more than one individual at a time, is that still employee communication?

Communication 78

Communication Employee Relations Information Presentation 78

Next Restaurants

MAY 12, 2020

Find a good way to communicate the steps you’re taking. So you know you need to keep your cleaning processes thorough and communicate those steps to customers. Communicate your cleaning process to instill confidence in your customers and your staff. How to Keep Your Cleanliness at a High Level. Ensure Your Staff Follow Through.

Communication 122

Communication Social Media Equipment Website Management 122

Bizimply

APRIL 19, 2021

Communication is the foundation of your company’s growth. The post 5 Effective Business Communication Techniques appeared first on Bizimply. Without that initial structure in place, everything else will fall apart.

Communication 93

Communication Management Management 93

Bizimply

OCTOBER 2, 2020

A comprehensive guide to effective communication for managers. The post Effective Communication Techniques for Managers appeared first on Bizimply. We know the role of a leader is complicated. A great leader is set […]. A great leader is set […].

Communication 98

Communication Management Management Retail 98

Food Business

OCTOBER 20, 2017

The overriding key to any healthy work environment is good communication, but that can be a broad directive to follow. Millennials crave an atmosphere of open and transparent communication at all levels. Every restaurant, cafe, and brewery benefits from good, strong communication. It's attractive to owners, and to waitstaff.

Communication 100

Communication Brewery Employee Relations Small Business 100

7 Shifts

NOVEMBER 15, 2024

How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills.

Leadership 195

Leadership Management Management Operations 195

Sling

JANUARY 13, 2020

Effective workplace communication is an essential element of your business’s success. It doesn’t matter if that communication is between two people or twenty. Without good communication between team members, your business will suffer. But even basic communication can be a difficult skill to put into practice and master.

Communication 78

Communication Small Business Definition Innovation 78

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

Sling

JANUARY 6, 2020

Team communication is an essential element of every business’s success, whether it’s a two-person operation or a two-hundred-person operation. Without good communication between co-workers, you can’t improve team skills, complete projects successfully, or endure the challenges that every business will face. Team Communication Defined.

Communication 78

Communication Information Definition Hiring 78

Sling

JANUARY 6, 2020

Team communication is an essential element of every business’s success, whether it’s a two-person operation or a two-hundred-person operation. Without good communication between co-workers, you can’t improve team skills, complete projects successfully, or endure the challenges that every business will face. Team Communication Defined.

Communication 78

Communication Information Definition Hiring 78

Crunchtime

JUNE 17, 2020

In this uncertain environment, consistent communications can make all members of an organization feel more secure and be more productive. Since the outbreak of the pandemic, we’ve witnessed our partners provide their employees with timely communications every step of the way.

Communication 78

Communication Hospitality Operations Management 78

7 Shifts

JULY 29, 2024

Communication Preferences The nature of restaurant work makes it an unlikely candidate for the remote revolution — and most employees still prefer some form of analog communication. Many employees like the ease of inperson communication, pre-shift meetings/line-ups, written notes, or a bulletin board.

Employee Relations 221

Employee Relations Cash Management Loyalty Program Communication 221

7 Shifts

NOVEMBER 15, 2024

They should also be able to communicate with kitchen staff and the team clearly. Strong answers to this interview question would show clear communication of the restaurant's policy and an ability to offer alternative solutions that keep the customer satisfied. What does excellent customer service mean to you? What did you do?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195