Modern Restaurant Management

MARCH 1, 2023

Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. So, even if your customers are unaware of what’s going on behind the scenes, any operational inefficiencies will eventually surface – with potentially dire consequences for your business.

Front of House 428

Front of House Back of House BOH 2023 428

7 Shifts

JULY 22, 2022

You have the ability to build custom job postings in order to find ideal, qualified candidates for your restaurant's roles. Tip Pooling overview. With more customers dining inside and out on the patio this season, you need the ability to create custom tip pools that fit your restaurant’s needs. Communications.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

7 Shifts

OCTOBER 12, 2022

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. Find the full guide to restaurant tip outs here. Tip Out Methods and Systems. Tip Out Methods and Systems. Who receives tips. Even tip splitting.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

Modern Restaurant Management

JUNE 7, 2024

He recently started his own consulting practice, assisting food service chains and equipment and supply manufacturers with technology opportunities, equipment evaluation, and energy management platforms. Other hidden dangers can come from improperly preparing and holding the food prior to distribution.

Food Safety 490

Food Safety Kitchen Safety Food Food Supply 490

Modern Restaurant Management

NOVEMBER 14, 2023

In the competitive restaurant and bar industry, customer feedback is vital for success. Customer feedback offers insights into customers satisfaction, needs, and preferences. Customer feedback offers insights into customers satisfaction, needs, and preferences.

Bar 364

Bar Tip Distribution Customer Experience Customer Service 364

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Sellers can pass this fee entirely to the buyer or offer custom delivery promotions.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

NOVEMBER 28, 2023

Despite those impending difficulties faced, there are steps that restaurants can take to ensure they are positioned in the best possible way heading into 2024 by following these simple, yet effective, tips. This means it is key to provide all open locations are distributed with the right supplies to run day-to-day operations.

Supplies 275

Supplies Tip Distribution Food Supply Management 275

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. How to create engaging social media content to stay connected with customers.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

7 Shifts

JANUARY 23, 2024

A patchwork of federal, state, and local laws regarding labor, overtime, payment of tipped workers, and more are what govern restaurants. Here’s how this could look in a typical table-service establishment. For example, you can look at how many covers a server typically completes during service.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

Modern Restaurant Management

SEPTEMBER 14, 2021

TheFork and SevenRooms have joined forces to offer an exclusive and unique combination of services aimed at helping restaurants increase online reservations while seamlessly managing their front of house and guest experiences. The complete list of changes is posted on the James Beard Foundation website. SevenRooms Partners with TheFork.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

JULY 7, 2020

. “Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As Certificates of completion are required.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Lavu

MARCH 13, 2025

Handling fluctuating hours, tip tracking, and compliance can be complex, but Lavu Payroll offers a cost-effective solution. Key Benefits of Payroll Tools Get Free Payroll for Restaurants Today Automated Tip Tracking : Eliminate manual calculations. POS Integration : Sync hours and tips directly from your POS system.

Tip Distribution 78

Tip Distribution Employee Relations POS Restaurant Law 78

7 Shifts

AUGUST 27, 2020

Your core values are the everyday standards set for your employees, whether they’re serving customers or working together as a team. This includes: Cell phone usage Dress code Staff conflicts Customer expectations Having this in writing ensures all staff are held accountable for their behavior and performance—the good and bad.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. How to create engaging social media content to stay connected with customers.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

APRIL 7, 2020

“The longer restaurants remain closed, the larger the risk to the nearly $1 trillion economy they create through their supply chain of farmers, fisherman, linen services, and so many others. A list of your local favorites using Tripadvisor's "Saves" feature by clicking on the heart icon on any Tripadvisor restaurant listing.

Tip Distribution 426

Tip Distribution Healthcare Hospitality Food Supply 426

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. The objective for restaurants is to create more engagement and stay top of mind with customers, including when they’re not hungry.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. Customer Experience : Faster service with accurate orders via kitchen display systems and online ordering platforms. When backend systems work efficiently, it leads to faster, more accurate service.

POS 78

POS Operations Online Ordering Mobile Ordering 78

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. At the end of the day, the goal is to make sure their employees are happy, paid fairly, and following the laws when it comes to tips. What is a Tip Out? Tip Out Methods. Choosing the Right Tip Payout Method.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

AUGUST 18, 2024

Labor Cost Percentage Averages Below is a breakdown of average labor cost percentages in Q4 of 2017: Quick service: 29.4% However, this can harm customer service and profits. Here are four ways you can control labor cost without sacrificing service: 1. Fast casual: 28.9% Casual: 33.2% Upscale casual: 30.4% Pizza: 31.3%

License 370

License Equipment POS Food Supply 370

Modern Restaurant Management

SEPTEMBER 15, 2020

The Hospitality Recovery Coalition includes DISCUS, the American Distilled Spirits Alliance (ADSA), the Council of State Restaurant Associations (CSRA), the National Restaurant Association and TIPs. TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. NAB Acquires SALIDO.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

7 Shifts

AUGUST 2, 2023

So, you've decided to implement a digital tip payout solution in your business—congratulations! Make sure to consider these key factors from both the administrative and employee perspective: Pricing: Consider whether the platform charges a flat fee (monthly or annual), a percentage of tips, or a combination of both.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

7 Shifts

OCTOBER 20, 2022

But one can't deny that tips make up a majority of restaurant workers' take-home pay. One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees. One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

7 Shifts

OCTOBER 16, 2023

It directly influences the quality of service and the dining experience for customers. Well-trained and engaged staff contribute to better customer satisfaction. That’s where 7shifts’ Task Management and Team Communication tools come in. We're doubling down on making our tips and payroll products even more robust.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

EATER

MARCH 7, 2023

Roughly 35 to 40 percent of all the farm’s customers now accept a discount, and that’s twice the number that did during the market’s first pay-what-you-can season in 2021. Off-site food distribution partners have requested additional food for low-income seniors and Indigenous families in the San Diego area.

Marketing 293

Marketing Loyalty Program Pricing Back of House 293

Rocket Fuel

NOVEMBER 6, 2024

The final quarter is traditionally a slower time for quick service restaurants (QSRs), but operators can use this time to streamline operations, align payroll practices, and enhance their culture. Alternatively, they might employ self-service portals so staff can access information when they are not at work.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

7 Shifts

JANUARY 23, 2024

A patchwork of federal, state, and local laws regarding labor, overtime, payment of tipped workers, and more are what govern restaurants. Here’s how this could look in a typical table-service establishment. For example, you can look at how many covers a server typically completes during service.

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Sling

OCTOBER 3, 2023

If you’re a restaurant manager, you know it can be tough to schedule your employees around service times and rush periods. Split shift and the busy restaurant Tips for working with split shifts What is a split shift? to cover the dinner service). That helps keep their productivity and customer service levels high.

Customer Service 158

Customer Service Restaurant Law Tip Distribution Customer Experience 158

Sling

JULY 2, 2024

As a restaurant owner or manager, you have an important decision to make: Which is better for your team and your business, a service charge or tips? Most service charges range from 10% to 20% for regular service, but the numbers can go higher for special situations, such as large parties and extra amenities (e.g.,

Tip Distribution 78

Tip Distribution Restaurant Law Customer Service Customer Experience 78

Cheetah

SEPTEMBER 30, 2021

Supply chain disruptions and shortages like these are hitting every part of the food service industry hard. this results in severe bottleneck at every stage in the distribution process. Cheetah Tip. We are also doing our best to keep our warehouses stocked so our customers can keep getting all their supplies from us.

Food Supply 148

Food Supply Supplies Pricing Food 148

The Restaurant Times

APRIL 7, 2021

However, as more people started using delivery services, there was also an uptick in restaurants turning to third-party vendors, even though it hurt their profits. Since restaurant businesses lose control over delivery by using these services, some things can be out of their control. That is free advertising. .

Delivery 102

Delivery Ordering Tip Distribution Customer Service 102

Lavu

MAY 23, 2019

Table management is the process of tracking tables and managing customers throughout their dining experience. It helps staff avoid confusion and paves the way for higher customer satisfaction. In order to improve your customer experience and avoid server confusion, you should work to streamline your table management process.

Management 113

Management Management Seating POS 113

Sling

JANUARY 22, 2021

If you’re wondering whether tip pooling can benefit your team and your restaurant, you’ve come to the right place. In this article, the restaurant-management experts at Sling give you the pros and cons of tip pooling so you can decide if it’s good for your business. What Is Tip Pooling? Tip Pooling Using The Points Method.

Tip Distribution 78

Tip Distribution Front of House Cash Management Customer Experience 78

Sling

OCTOBER 21, 2019

For one thing, it’s not easy to distribute. You also still face the same challenges of distribution that make pen and paper so difficult. While these word processors solve one of the major issues involved in creating and distributing a schedule, many of the other issues remain. in the cloud) streamlines the distribution process.

2019 109

2019 Tip Distribution Employee Relations Website Management 109

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

Compost 110

Compost Loyalty Program Back of House Customer Service 110