7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Be thorough in your communication. Be thorough in your communication.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

MAY 13, 2021

If you forget to lock the document for editing, staff can go in and make changes on their own without asking you. Communication breakdowns. When it comes time to do payroll, it feels like you're gathering endless documents. They come from email responses and over text, making them hard to keep track of. Try 7shifts for Free.

Document 418

Document 2000 POS Take-out 418

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Not sure if something got done earlier in the week?

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. If you evaluate all of your staff at the same time, publish an announcement in your team communication tool to let employees know that it's a performance review season. You should be communicating concerns during one-on-one meetings.

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

MAY 31, 2021

Again, hiring software (or at the very least – an abundance of communication with candidates) tends to make this less of an issue. Either way, restaurants benefit from a documented employee training manual to ensure a universal yet customizable approach to new hire onboarding. Improve Employee Communication. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

NOVEMBER 27, 2024

Once they saw the additional features for team communication, time off requests, and submitting availability, they knew 7shifts would benefit their business. Speeding up the onboarding process 7shifts handles employee onboarding by sending and storing documents. 7shifts was very easy to get started with.

Website Management 195

Website Management Communication Point of Sale 2025 195

Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Improve Team Communication.

FOH 202

FOH BOH Front of House Food Safety 202

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. A simple, modern resume template design.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

OCTOBER 11, 2024

Tip #5: Document Everything Maintaining comprehensive documentation can protect your business from potential disputes. Work assignments : Document the tasks and how they align with the worker’s status as an independent contractor or employee.

Audits 167

Audits Employee Relations Restaurant Law Document 167

Modern Restaurant Management

JULY 6, 2020

Often the upsell from franchisors and service providers includes seemingly convenient, useful, and “free” extras like employee handbooks, wage and hour policies, and employment forms, but these one-size-fits-all documents are often tailored to federal law and don’t account for changes in California law.

Restaurant Law 193

Restaurant Law Document Insurance Hiring 193

7 Shifts

SEPTEMBER 9, 2024

One of the best ways to build camaraderie among your restaurant staff is by encouraging open communication. Leadership training should focus on communication, conflict resolution, and team-building. Nearly 60% of restaurant employees said that their coworkers and teammates were the main motivators for staying in their jobs.

2024 335

2024 Social Media Insurance Leadership 335

7 Shifts

SEPTEMBER 19, 2024

Team Communication Managers send announcements to the whole team or to specific groups, like the people scheduled to work that day. Manager Log Book At the end of the night, managers document and share shift notes in the log book. Employees can view the schedule, swap shifts, and request time off via the mobile app.

Cash Management 370

Cash Management POS Customer Experience Food Truck 370

Sling

JULY 6, 2023

The right employee communication app can mean the difference between a streamlined, straightforward workflow and a chaotic, confusing workflow, especially in the restaurant industry. In this article, we discuss the top employee communication apps so you can find a solution that works well for your entire team.

Communication 78

Communication 2023 Document Sourcing 78

7 Shifts

JUNE 28, 2021

Communicating which symptoms mean employees should not come into work (also, it should be made clear that calling in sick for one of these reasons won't hurt their standing in the restaurant). On a state-level, New York has this resource center with guidance and documentation on how to keep the restaurant safe and inspection-ready.

Kitchen Safety 370

Kitchen Safety Food Safety Food Supply Equipment 370

7 Shifts

OCTOBER 16, 2023

7shifts makes it easy to post job listings to Indeed , track and rank applicants, manage application information, and handle onboarding, tax forms, and documentation—all in one app. Not to mention the 12 hours a month in savings from manually tracking employee documents and certifications.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. During the training, encourage employees to document physically demanding job duties such as heavy lifting to help identify and plan around potential injury risks.

Employee Relations 218

Employee Relations Customer Experience Communication Training 218

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

Culinary Cues

APRIL 22, 2020

You can never be too organized or communicate too frequently. If you walk into the kitchen on a Sunday afternoon and see your stay at home chef walking around with a clipboard and pencil in hand – don’t be concerned – IT’S INVENTORY TIME! [] DOCUMENT AND SEEK CRITIQUE.

Back of House 361

Back of House Point of Sale Take-out Food Order 361

7 Shifts

FEBRUARY 16, 2022

A time off policy is a documented process for when, why, how, and how often employees can request time off from work. Special situations for time off such as bereavement, family leave, or jury duty should be documented with how many days off an employee receives (and how much of that time is paid). Manage Staff - Not Emotions.

Document 195

Document Restaurant Law Communication Download 195

7 Shifts

NOVEMBER 16, 2020

If you have a developer that knows any normal language, they're going to understand pretty easily how to communicate and how to send that data. We used all of the documentation from [the 7shifts] database to basically tell us how to do it. [The integration] was very straight forward. And it really was very simple.

Email Marketing 370

Email Marketing Franchising Franchise 2017 370

7 Shifts

MARCH 31, 2023

Table of Contents It starts with hiring Invest in developing your people There’s no one-size-fits-all way to pay Create a culture of transparency and communication Use tech to save time It starts with hiring When you’re short-staffed, it can be tempting to hire the first person who walks in the door. Communicate and let me know.’

Hiring 195

Hiring Front of House Back of House Document 195

Restaurant365

MAY 22, 2020

In addition to ensuring that you’re connecting with the right candidates, you might consider using a solution that engages with your top candidates that meets their preferred method of communication.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

DECEMBER 2, 2024

Regularly audit your suppliers’ practices and request documentation to confirm that they’re still in compliance. This should outline steps for documenting complaints, investigating potential sources, and communicating the outbreak to health authorities. Instead, document the complaint in detail.

Food Safety 110

Food Safety Management Management Kitchen Safety 110

7 Shifts

SEPTEMBER 2, 2021

This storage process might sound overwhelming, but don't worry - time clocking software will automatically document this information for you. Communication. Not all restaurants follow the same rules regarding rounding, so it's important to over-communicate your restaurant's rounding practices to all employees.

Restaurant Law 370

Restaurant Law Hiring Communication Management 370

7 Shifts

JULY 30, 2021

From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy. A press release is a formal message that communicates the information you want to provide about your business to a desired audience.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

APRIL 30, 2021

In the restaurant business, communication is at the core of success (7shifts Team Communication App can help with that). These include involving neutral third parties, committing to confidentiality, and making sure it is well documented. Have clear policies in place. And make sure they know the consequences of time theft are.

Restaurant Law 370

Restaurant Law White Paper Cash Management Small Business 370

7 Shifts

NOVEMBER 15, 2019

You’ll Need to Monitor and Document Costs, Violations, and Consent To avoid paying fines on top of premium pay, you’ll need to document (a) each time a scheduling shift happens, (b) how much you paid out to parties owed applicable premium pay, and (c) any required consent for taking a shift that requires it. Keep managers informed.

Restaurant Law 239

Restaurant Law Download Hiring Document 239

7 Shifts

AUGUST 18, 2024

Improve Employee Retention The high-turnover rates are well-documented in the restaurant industry, with these rates exceeding 70% in 2016. What’s also well documented is that replacing existing employees costs more in the long run than retaining them. After all, training new hires is an investment of time, resources, and money.

License 370

License Equipment POS Food Supply 370

Hot Schedules

AUGUST 10, 2021

Mitigating the risk of foodborne illness in a growing and franchised business requires a solid and evolving training program, transparent communications, and verified electronic documentation of your food safety procedures. Communication. Documentation. The Key Pillars of an Effective Food Safety Culture. Certificate.

Food Safety 148

Food Safety Certification Food Employee Relations 148

Modern Restaurant Management

DECEMBER 16, 2024

Communicating Changes : Share changes in team meetings or one-on-ones to make sure everyone understands and has easy access to the updated version. Bonus Tip : Create a simple FAQ document to address common employee questions about coverage options. Bonus Tip : Survey your team about preferred shifts to reduce scheduling conflicts.

2025 154

2025 Restaurant Law Audits Employee Relations 154

Crunchtime

JUNE 13, 2024

It’s time to take a good, hard look at how multi-location restaurants work today—the time lost, forgotten work, wasted materials, and missed communication—versus the potential of how it could be. Traditional tools and techniques, like laminated checklists, coffee-stained documents, and back-office binders, simply no longer cut it.

Document 167

Document Operations Waste Communication 167

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. Restaurant Excellence Guideline #9: Maintain a well-documented policy with explicit consequences for every infringement. Here is my list of guidelines you must implement if you what to reach your potential.

Leadership 221

Leadership Customer Service Customer Experience Loyalty Program 221

7 Shifts

FEBRUARY 27, 2020

An employer subtracts an employee’s hours for a documented, just cause reason. Run labor reports and store records to document your compliance. Open up the line of communication with corporate and/or your franchisor to see what advice, resources, or systems they have in place for you to manage your scheduling in the face of these laws.

Restaurant Law 195

Restaurant Law Franchising Franchise Document 195

Modern Restaurant Management

MAY 6, 2020

As an important note, employers seeking an exemption must document that this determination has been made pursuant to the criteria listed. While this document does not need to be sent to the Department of Labor, it must be retained in the employer’s files. Accounting for Unemployment.

Restaurant Law 183

Restaurant Law Employee Relations Document Customer Service 183

Modern Restaurant Management

DECEMBER 1, 2021

The best way to mitigate that risk is knowing how to perform recalls effectively through quick action and effective communication – it keeps customers safe, retains brand trust, and protects your restaurant’s bottom line. New Digital and Automated Strategies Can Help.

Management 196

Management Management Food Supply Food Safety 196