7 Shifts

NOVEMBER 23, 2023

A good one not only ensures that your employees are paid accurately and on time, but also plays a significant role in regulation compliance , operational efficiency, and team happiness. Document specific operational inefficiencies. Note any provider-related issues or frequent downtime. Note any compliance issues or errors.

Download 221

Download Employee Relations Demo Customer Service 221

Modern Restaurant Management

MAY 6, 2020

For restaurants, this means dine-in service will begin again — or will be soon — and more employees will be returning to work. The following is a look at just some of the considerations regarding employees that restaurant owners and managers will need to focus on in the weeks and months to come.

Restaurant Law 183

Restaurant Law Employee Relations Document Customer Service 183

Modern Restaurant Management

SEPTEMBER 9, 2020

Following government recommendations is always required but going the extra mile by providing a positive culture with purpose can help your employees feel more invested in protecting customers and your business. When employees feel safe, informed, and engaged, then customers will feel safe. Increase Self-Assessments at Every Location.

Management 189

Management Management Food Safety Audits 189

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. When training or license expiration nears, remind and incentivize employees to get recertified.

Food Safety 148

Food Safety Certification Food Employee Relations 148

Modern Restaurant Management

JUNE 17, 2020

If you are one of the businesses that has been lucky enough to receive a small business loan through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (or otherwise have been able to secure alternate financial backing), you may have been able to retain many of your employees and maintain business continuity in the interim. [1].

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

Restaurant365

MAY 22, 2020

Recruiting where your potential employees are searching. In addition to ensuring that you’re connecting with the right candidates, you might consider using a solution that engages with your top candidates that meets their preferred method of communication.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Everyone knows that communication can make or break a relationship. Knowledge is power.

Retail 88

Retail Communication Employee Relations Hotels 88

Modern Restaurant Management

JULY 10, 2020

Some of these precautions are normal for any business closed for an extended period, while others are directly related to COVID-19 – with local health departments setting new enhanced safety guidelines. Train Employees to the Written Plan. Documentation is key here noting training dates, times and attendance.

Food Safety 171

Food Safety Certification Employee Relations Restaurant Law 171

Modern Restaurant Management

OCTOBER 17, 2024

We frequently see issues at restaurants related to slips and falls, fires and worker injuries. Safety training should take place upon hire for all new employees, but that should not be a one-time event. Liquor liability : Many restaurants serve alcohol and liquor liability can protect them from losses related to intoxicated guests.

Insurance 167

Insurance Kitchen Safety Food Safety Employee Relations 167

Sling

OCTOBER 25, 2024

Scheduling your employees never seems to get easier, does it? There are so many moving parts to coordinate: time-off requests, overtime, getting the right people working the right shifts, training new employees, finding substitutes, dealing with emergenciesthe list goes on and on. Then well discuss 13 of the best work schedule apps.

2025 142

2025 Email Marketing Employee Relations Communication 142

Sling

FEBRUARY 3, 2022

Use this information to plan shifts that provide the right number of employees for the traffic in your store. 2) Combine Full-Time And Part-Time Employees. Sometimes, creating the best retail schedule for your business means scheduling a mix of full-time and part-time employees. Don’t restrict yourself to analyzing daily data.

Retail 146

Retail Employee Relations Communication Document 146

Modern Restaurant Management

SEPTEMBER 23, 2020

One of the most important messages operators need to communicate to lenders is that you know and understand your customers. By communicating with patrons, you’ll understand what they are feeling and how you may be able to better serve them during the pandemic. Determine your next steps and communicate them well.

Customer Service 182

Customer Service Small Business Cash Management Communication 182

Sling

DECEMBER 21, 2022

What are you as a manager or employee going to do in those instances? That’s why it’s so important to cultivate top-notch customer service skills in yourself and every single employee who works for you. An employee with good customer service skills will wait patiently and let the customer talk until they’re finished.

Customer Service 167

Customer Service Employee Relations Customer Experience Communication 167

Modern Restaurant Management

APRIL 21, 2020

All of them have asked us for help in saving their businesses and helping their employees. The income loss covered may be due to disaster-related closing of the business facility or from the loss of a key supplier that is itself shut down. Document Everything. ” That’s just not true.

Insurance 217

Insurance Government Document Restaurant Law 217

Hot Schedules

SEPTEMBER 18, 2020

Available on all mobile and web apps, this short health survey enables your team to communicate their health status before entering the workplace, unlike POS alternatives. Managers only see if an employee is safe to work, not safe to work, or did not provide their consent with the icons shown here. Related Posts. VIEW ARTICLES.

Employee Relations 148

Employee Relations Leadership Customer Service Demo 148

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. How are you communicating with your potential new hires?

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Hot Schedules

APRIL 29, 2020

Helping to answer your questions around new HR and payroll-related funding and guidelines. W ith all the COVID-related news regarding restaurants, it’s not surprising to discover that many people have questions. This temporary “re-classification” does not apply to employees either laid off or put on furlough. Related Posts.

Employee Relations 125

Employee Relations Kitchen Safety Website Management Small Business 125

Sling

DECEMBER 3, 2021

At the most basic, payroll reports are documents (hard copy and digital) in which you conduct calculations with regard to: Wages paid to employees. Really, you can create payroll reports to give you insight on any aspect of your employees’ labor, including: Hours worked. Federal income taxes withheld. Medicare taxes.

Management 146

Management Management Tip Distribution Employee Relations 146

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. For many, this uncertainty will linger until a vaccine is available. .” 350,000-1 million. $1-2 1-2 million. $2-5 2-5 million. $5-10

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

MAY 18, 2020

The documents released today will help small businesses seek forgiveness at the conclusion of the eight week covered period, which begins with the disbursement of their loans. Demonstrating the importance placed on the health and well-being of employees and customers. Click here to view the application and instructions.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. When training or license expiration nears, remind and incentivize employees to get recertified.

Food Safety 78

Food Safety Certification Food Employee Relations 78

Sling

OCTOBER 21, 2019

As a business manager , you have a lot of responsibilities: plan projects, create and execute marketing, coordinate deliveries, organize employees, and ensure the smooth operation of your company. Without a doubt, one of the more difficult management tasks is scheduling your employees. And who’s to say every employee even uses email?

2019 109

2019 Tip Distribution Employee Relations Website Management 109

Restaurant365

DECEMBER 11, 2020

Not only must you comply with payroll and benefit requirements, but you must also document that compliance appropriately. Focus on attracting, hiring and retaining the right employees. Effective employee management is key to the long-term health of your business. Make data-driven labor decisions.

2021 136

2021 Cash Management Management Management 136

Hot Schedules

JULY 17, 2018

The law is meant to provide more structure and stability around schedules for hourly employees of large brands. As such, restaurant, retail and hospitality employers with 500 or more employees worldwide must now comply. As of July 1, 2018, employers must give employees written notice of their schedules seven days in advance.

Management 74

Management Management Restaurant Law Employee Relations 74

Hot Schedules

JUNE 17, 2020

As a result of this collaboration, we are proud to offer an in-app Health Survey so employees can declare their fitness to work before each shift. The first release will debut essential functionality that will document team members’ health and wellness before their shift. Related Posts. MANAGER GUIDE. USER GUIDE.

Employee Relations 88

Employee Relations Customer Service Customer Experience Demo 88

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. When it’s time to cut an employee loose – you just cut ‘em loose. Accountability.

Coaching 75

Coaching Employee Relations Hiring Document 75

Sling

MAY 24, 2023

Every restaurant should have an employee handbook. It’s a way to define the working relationship between employer and employee. Should some problem arise, the employee can’t use, “They never told me that,” as a defense because it’s written down in the employee handbook.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

The Restaurant Times

SEPTEMBER 5, 2020

The guiding principle behind future restaurant crisis management should be the safety and security of your business, employees, and customers. Improving relations with employees, key stakeholders, business partners, etc. Crisis Planning and Preparation. Preserving the brand image with customers and public perception.

Management 90

Management Management Cash Management Employee Relations 90

Sling

MARCH 23, 2020

Remote work is quickly becoming the new norm for businesses and employees alike. Managing remote workers with any degree of accuracy and control demands that you provide your employees with the right tools for the job. You can’t have in-office employees working one way and remote employees working another way.

Management 78

Management Management Employee Relations Communication 78

Restaurant365

SEPTEMBER 10, 2021

Generally, the more frequently you count inventory, the better it can inform your ordering and other food-related decisions. It can be as simple as a spreadsheet hanging on a clipboard in the kitchen or an accessible digital document staff can pull up on a mobile phone. Whatever strategies you choose, regular communication is key.

Inventory 138

Inventory Management Management Point of Sale 138

Lavu

MARCH 30, 2020

What’s fun for an owner or manager might be less so for an employee, and the last thing you should want is for resentment to grow among your staff. All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. Clarify Employee Individual Roles. Specify Long-Term Company Goals.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Sling

MAY 14, 2022

A strong employee value proposition can do many things for your business: attract high-potential employees, help retain high-performing team members, set you apart from your competition, and much more. How can an employee value proposition do so much? Employee value proposition defined. 2) Employee benefits.

Management 78

Management Management Employee Relations Insurance 78

Sling

NOVEMBER 19, 2020

How do you keep your employees’ cooperation, collaboration, and engagement high when everyone is working remotely? In this article, the workforce management experts at Sling discuss the best virtual team building activities both you and your employees will love. Roses and thorns can be work related or non-work related.

Employee Relations 78

Employee Relations Book Document Take-out 78

Sling

MAY 25, 2020

Unlike a code of ethics — which is a set of principles that helps employees distinguish right from wrong — a code of conduct is a written collection of rules, principles, values, expectations, and behavior that a company considers fundamental to their success. Employee rights. Community Involvement. Public Relations.

Employee Relations 78

Employee Relations Tip Distribution Small Business 2019 78

Hot Schedules

APRIL 10, 2020

Brush up on forecasting If you are forecasting pro, you are aware of the need to document these times that we will view as an anomaly sometime in the future. Stay connected to your teams If your team is furloughed or laid off, it is critically important to keep the lines of communication open. Related Posts.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

Rocket Fuel

NOVEMBER 6, 2024

With the end of the year approaching, there are specific actions HR can take to make their interactions and communications more manageable for the business, managers, and employees. Reaching every employee can be a logistical challenge. Try new communication channels Communication is critical in any annual benefits rollout.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52