Modern Restaurant Management

FEBRUARY 26, 2021

I think it is very important for business owners, in general, to make a statement that our employees matter and so does their voice,” said Hunter Evans, Chef, at Elvie’s in Jackson, Mississippi. “Health care and mental health are sadly out of reach for many of our employees based on the current system.

Employee Relations 180

Employee Relations Healthcare Communication Insurance 180

7 Shifts

APRIL 3, 2023

By Hassel Aviles, Executive Director of Not 9 to 5 and Jasmin Parks-Papadopoulus, Head of Community at CHOW. Table of Contents Acknowledge the challenges Education about psychological safety Open communication Prioritize workplace mental health Create a healthy workplace for everyone It starts with acknowledging the challenges.

Food Safety 195

Food Safety Education Communication Hospitality 195

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Lavu

FEBRUARY 14, 2024

Related: Customization is King: Using POS Systems with Open APIs 2. A KDS communicates directly with the POS hardware, displaying orders instantly in the kitchen or bar area, allowing for a smoother workflow and quicker service. Hourly employees can check and update their schedules as necessary.

POS 166

POS Bar Point of Sale Front of House 166

Modern Restaurant Management

DECEMBER 28, 2020

Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. With fewer front-line staff available for customer interactions we’re bound to see digital signage utilized to communicate instructions and order status as well.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

MARCH 24, 2021

Look for available solutions, that optimize sales and allow operators and employees to focus their effort and energy where it’s needed most. Vehicles, drivers, fuel costs, insurance, payment methods, dedicated prep staff, packaging, storage, tracking, and communication all present challenges. Co-created with Burma Inc.,

Delivery 189

Delivery Customer Service Point of Sale Customer Experience 189

Hot Schedules

JANUARY 27, 2021

Employee benefits services. Employee benefits services. This co-employment model establishes your workers as employees of both your business and the PEO, allowing you to distribute employer responsibilities between you and the PEO. Employee Satisfaction. HR administration. Tax administration. HR administration.

Small Business 145

Small Business Employee Relations Retail Insurance 145

Restaurant365

JANUARY 7, 2020

The restaurant industry knows that high turnover and unengaged employees can be costly. Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

7 Shifts

DECEMBER 14, 2022

They want authentic, relatable content from real people. Download the TikTok app for iOS or Android. Try following some accounts and liking some videos related to your cooking or location. Day in the life of an employee. Like most social media platforms, you should use two-way communication. Enter your birthday.

Marketing 221

Marketing Social Media Email Marketing Influencer 221

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. For many, this uncertainty will linger until a vaccine is available. .” 350,000-1 million. $1-2 1-2 million. $2-5 2-5 million. $5-10

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. How are you communicating with your potential new hires?

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). To learn more about how the leading multi-location brands are performing in the top digital channels, download the 2021 Localized Marketing Benchmark Report here.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

FEBRUARY 27, 2020

Employee recruitment and retention continues to be a major challenge for operators in 2020, with low unemployment rates and growing job openings. While there are some contradictions in place, the research reveals growing demands on retailers and restaurants relating to food waste, plastic use and safety concerns. 2020 Food Forecast.

2020 192

2020 Influencer Point of Sale Food Safety 192

Modern Restaurant Management

MAY 1, 2020

Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. The vast majority of those surveyed want restaurants to have employees wear face masks and encourage social distancing. Restaurant Industry Consumer Perspectives. In the U.K., Eating 2020.

2020 191

2020 Food Safety Fast Casual Guest Recovery 191

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. When it’s time to cut an employee loose – you just cut ‘em loose. Accountability.

Coaching 75

Coaching Employee Relations Hiring Document 75

Sling

NOVEMBER 24, 2021

Check out The Guinness World Records’ websites for help with business-related ideas. With Sling, you can schedule all your employees — no matter how many you have — alongside the various bands, celebrities, and events you’ve arranged. With Sling , you also get: Cloud-based schedule distribution and communication.

Small Business 148

Small Business Social Media Advertising Events 148

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Download the Restaurant Trends for 2022 report for more details. Personalized communications aren’t creepy, they’re expected. ” What Restaurant Employees Want at Work.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

SEPTEMBER 1, 2020

New guest expectations are incredibly crucial for operators to consider, as Americans interested in dining out will only keep their reservations at a new restaurant if certain measures are met, including: More than half want six-foot social distancing and employees wearing face masks enforced (53 percent and 52 percent, respectively).

2020 189

2020 Food Safety Hotels Dine-in 189

Hot Schedules

JULY 17, 2018

The law is meant to provide more structure and stability around schedules for hourly employees of large brands. As such, restaurant, retail and hospitality employers with 500 or more employees worldwide must now comply. As of July 1, 2018, employers must give employees written notice of their schedules seven days in advance.

Management 74

Management Management Restaurant Law Employee Relations 74

Lavu

NOVEMBER 10, 2022

The 2022 State of the Restaurant Industry found that 70% of operators do not have enough employees to support customer demand. Related: The Ultimate Guide to Using Self-Service Restaurant Kiosks #2) Kitchen Display Screens There is no reason why servers or order-takers need to write down customer requests and walk them back to the kitchen.

Employee Relations 78

Employee Relations Inventory Point of Sale Fast Casual 78

Black Box Intelligence

NOVEMBER 1, 2021

Currently, many of the complaints we see are driven by issues related to staffing shortages. COVID-related complaints still come up, but overall they’re trending downward compared to earlier in the year. This may involve employee training or a change in your processes. Common Restaurant Complaints Across the Industry.

Management 105

Management Management Social Media Customer Service 105

Modern Restaurant Management

AUGUST 16, 2021

Restaurant labor costs are rising as the industry attempts to lure back employees who were laid off or voluntarily left the workforce during the pandemic. Food service and drinking places had 12 million employees in February 2020, but the number employed in the industry declined nearly 50 percent to 6.4 percent, compared with 3.1

2021 180

2021 Guest Recovery 2019 Point of Sale 180

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 139

Mobile Ordering Front of House Customer Experience Back of House 139

Sling

JANUARY 21, 2024

Want to improve productivity, employee satisfaction, recordkeeping, and payroll all in one fell swoop? Streamline your employee clock-in/clock-out process. Your business’s time tracking program can also help you maintain accurate attendance so that you know your employees are on the job when they should be.

Management 78

Management Management Employee Relations Training 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

Restaurant365

AUGUST 21, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. How are you communicating with your potential new hires?

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Sling

JANUARY 13, 2021

Here are some suggestions for promoting a healthy sense of team: Arrange for leadership activities Make time for team-building activities Foster business-wide communication Include your remote employees with virtual meetings and games. That’s just a recipe for confusion and disgruntled employees.

Tip Distribution 78

Tip Distribution Employee Relations Small Business Seating 78

Hot Schedules

MARCH 26, 2019

See how improving your employee experience will boost the guest experience, too. Engaging your employees will encourage them to stay. Engaging your employees will encourage them to stay. Disengaged vs. Engaged Employees. As you may imagine, disengaged employees deliver mediocre or negative customer experiences.

Employee Relations 60

Employee Relations Front of House Allergens Back of House 60

Hot Schedules

AUGUST 12, 2019

Predictive Scheduling laws are designed to help your employees, but the burden falls on managers. Arranging childcare, scheduling transportation, attending school or second jobs, or caring for family members…there are many things hourly restaurant employees juggle outside of work. Technology to rescue! Improve Scheduling Accuracy.

Restaurant Law 60

Restaurant Law White Paper Employee Relations Download 60

SpotOn

FEBRUARY 13, 2024

Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Creating a supportive, professional employee experience and positive workplace culture is key for any business looking to increase retention and save on hiring costs. Enter the restaurant employee handbook.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Modern Restaurant Management

DECEMBER 17, 2020

Service-related mentions became more positive by 6.0 Managers are unprepared to support employees and drive employee engagement, according to Achievers , the progressive choice for employee voice and recognition solutions that accelerate a culture of performance. Download the full study here. No Holiday Travel.

2020 167

2020 Point of Sale Consumer Goods Seasonal Menu 167

Sling

APRIL 20, 2021

BYOD refers to the practice of allowing employees to use their personal devices — be they anything from smartphones to desktops to simple USB drives — to access business networks, work-related systems, and sensitive or confidential data. An effective BYOD policy is about more than just what types of websites employees can access.

Tip Distribution 78

Tip Distribution Employee Relations Website Management Information 78

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Employee scheduling. Employee tips. Qualifications of Restaurant Management Software.

Management 78

Management Management Cash Management Mobile Ordering 78

Qu

MARCH 31, 2023

For the most in-depth analysis, download the full report. But between third-party delivery integration headaches, order fulfillment complications, and inconsistent customer experiences across channels, fast casual and quick-service restaurants (QSRs) are now faced with many technology-related inefficiencies. But there’s good news, too.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Apicbase

AUGUST 29, 2024

Download Your Free Copy Now! Managers must ensure employees are well-versed in food safety, customer service, and other essential areas. Coordinating communication between sites is also a significant hurdle, often resulting in delays and miscommunication if not handled effectively. Download Your Free Copy Now!

Beverage 52

Beverage Operations Management Management 52

Restaurant Clicks

NOVEMBER 5, 2017

You don’t need another employee asking YOU what to do. PR – Public relations and press releases. That list only relates to the digital marketing. PR – Public relations. Which social media platforms should our restaurant business choose to use for marketing and customer communications? Creative design.

Marketing 61

Marketing Email Marketing SEO Social Media 61