Communication Employee Relations Guest Recovery 
Modern Restaurant Management
JANUARY 12, 2022
This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Personalized communications aren’t creepy, they’re expected. There was a subsequent recovery of +10 percent in the week to January 1 vs December 25. Key Takeaways.
Modern Restaurant Management
JULY 7, 2020
Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.”
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Modern Restaurant Management
SEPTEMBER 3, 2020
Even the most creative of restaurants have struggled to keep employees on payroll – even at wages half of which they were accustomed. Many restaurants have wondered where, besides federal programs such as the Paycheck Protection Program or SBA Disaster loans, they can turn for funds, and what their legal obligations are to employees.
Modern Restaurant Management
APRIL 20, 2021
In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.
Modern Restaurant Management
AUGUST 16, 2021
restaurant recovery is underway, but it will take time for it to return to pre-pandemic levels fully,” said David Portalatin, NPD food industry advisor and author of Eating Patterns in America. The restaurant industry has made progress restaffing, but job recovery for the industry is lagging the overall economy. “The U.S.
Modern Restaurant Management
MAY 1, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.
Modern Restaurant Management
SEPTEMBER 30, 2020
The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Small Business Recovery. Broader SMB concerns.
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