7 Shifts

OCTOBER 1, 2024

It starts when they search for a place to eat, often using social media and online reviews to make their decision. In this case, you should train your staff on effective communication, active listening, and conflict resolution skills. In case you have big events, you can send a group announcement to your staff using 7shifts.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

7 Shifts

OCTOBER 14, 2021

Big parties, holiday specials, and private events are, too. Communicate better. Communication is always important for a successful restaurant team , and when things get busy during the holidays, it becomes absolutely essential. Events in the 7shifts calendar. The holiday season is upon us. Here's how: 1. Announcements.

Tip Distribution 370

Tip Distribution Hiring Communication Events 370

7 Shifts

FEBRUARY 10, 2023

And we transformed it into a media company during a global pandemic in 2020. We became a global media company. Mine happened when I realized social media wasn’t about meeting new people — it was about communicating in a brand new way. It’s an essential tool for our restaurant and media company.

Social Media 370

Social Media Email Marketing Technology 2007 370

Culinary Cues

MAY 21, 2023

We are social animals who, for the most part, thrive on physical interaction. Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. Being social and relying on social media are two entirely different things.

Technology 346

Technology Social Media Back of House Front of House 346

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 367

Management Management Operations Mobile Ordering 367

The Rail

MARCH 7, 2023

By Sarah Jarosz, Contributor Social media has revolutionized how businesses market their products and services, and restaurants are no exception. Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness.

Social Media 119

Social Media Customer Experience Small Business Influencer 119

Next Restaurants

MAY 14, 2024

By Eric Tress, Contributor Do you feel overwhelmed when juggling multiple social media pages for your restaurant? social networks in a month. This means you can reach millions of people through social media marketing, which is why it is an essential aspect of running a business. Build brand awareness? Drive sales?

Social Media 106

Social Media Website Management Customer Service Online Ordering 106

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

OCTOBER 9, 2020

Contact - Beyond your phone number and address, which should be in the footer of every page, you need a contact page to let people know how to reach you for catering, press, events, and career inquiries. Social media is a great place to engage with customers.

Design 397

Design Online Ordering Social Media Mobile Ordering 397

7 Shifts

DECEMBER 8, 2020

Engage Your Team With Contests Grow your social following There is no underestimating the value of a solid email list or troop of social media followers for your restaurant’s bottom line. Recommended Reading: Restaurant Task Management: How to Communicate Tasks to Staff 4.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

7 Shifts

DECEMBER 18, 2019

Hootsuite’s top three benefits of implementing a UGC strategy include: Promoting authenticity; Building trust; and Driving purchasing decisions Put UGC to work for your restaurant by inviting diners to post a photo of their lunch on social media (tagging your business, of course) for a chance to win a meal on the house.

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. Are there any events that have special staffing needs? Table of Contents.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

7 Shifts

MARCH 27, 2020

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. How to communicate your COVID-19 restaurant closure. Then share general updates with staff through your team communication tool. Here’s how to do that thoroughly.to

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

MARCH 10, 2021

There are email marketing campaigns, SMS or text messaging, social media, and blog posts. It's no secret that social media has changed how you communicate with potential and existing customers and is one of the most effective ways of promoting your restaurant. Attend a National Small Business Week event.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

JUNE 3, 2022

Give your employees the flexibility to swap shifts with their coworkers in the event of last-minute changes. This can be as large as supporting a social mission or as small as a commitment to creating a great place to work. Shout staff out on company social media pages like LinkedIn, Instagram, Facebook, or TikTok.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

7 Shifts

SEPTEMBER 9, 2024

One of the best ways to build camaraderie among your restaurant staff is by encouraging open communication. These activities could be as simple as a monthly team dinner, a friendly cooking competition, or an outing to a local event. Leadership training should focus on communication, conflict resolution, and team-building.

2024 335

2024 Social Media Insurance Leadership 335

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. A social media presentation is crucial. Trend Two: Increasing the Importance of User-Generated Content (UGC) UGC serves as social proof and is more effective than direct advertising.

2024 208

2024 Social Media Customer Experience Events 208

7 Shifts

OCTOBER 9, 2019

Awareness Campaigns Awareness campaigns include social media ads such as Facebook and/or Instagram ads that reach out to a specific audience in a specific location (for example, people between 20 to 55 years old living within a 5km radius of your restaurant). The graph trend speaks for itself.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

AUGUST 18, 2024

They should also be outgoing and able to socialize with customers. Once your post is ready, you can share it directly with employees in the 7shifts app, as well as on social platforms. Bars are social, vibrant, and entertaining places so consider how your design will showcase this. Step 2: Track job candidates.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

SEPTEMBER 16, 2020

If they have outdoor dining and require all of their staff to wear masks and gloves, practicing social distancing in the restaurant, they should prominently display those things everywhere. Lastly, put up a sign that says your restaurant is open and practicing social distancing. Doing these things accomplishes that and then some.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

MadMobile

APRIL 20, 2023

Social media is today’s most influential networking tool. However, sometimes managing social media marketing can feel overwhelming and almost like a second job. That’s because social media platforms are advancing and growing every day. The cost: why is it important for restaurants to be on social media?

Social Media 98

Social Media Online Ordering Customer Experience Back of House 98

Bingage

DECEMBER 5, 2019

Well, social media is a quite familiar term for everyone! When it comes to building a marketing strategy to increase restaurant business sales , social media and online marketing is an unavoidable element. and how to take photos that are customer-friendly and proper social media monitoring. Image Source.

Social Media 98

Social Media Marketing Consumer Goods Influencer 98

Culinary Cues

JUNE 16, 2020

For nearly four decades the job of cook dominated the media and served as a major point of conversation and entertainment for guests of all ages and socio-economic backgrounds. Now – start to build on anticipation. [] COMMUNICATE FREQUENTLY. Build this anticipation using the tools that are within your grasp.

Social Media 290

Social Media Entertainment Email Marketing Customer Experience 290

Modern Restaurant Management

DECEMBER 10, 2020

As a tool that collects a customer's demographic data, email address, contact information, social media details and more, CRM allows restaurant owners to use that data to solicit reviews, communicate regularly and run promotions through email and text. Prioritizing Social Media. Prioritizing Social Media.

Marketing 225

Marketing Social Media SEO Website Management 225

Modern Restaurant Management

NOVEMBER 8, 2024

By offering social proof and trust, video testimonials encourage prospective customers to give your restaurant a try. Share in Email Blasts Integrating video testimonials into your email marketing campaigns makes the communication more personal and engaging. Promote on Social Media Social media is a must for video testimonials.

Marketing 180

Marketing Social Media Email Marketing Customer Experience 180

The Restaurant Times

DECEMBER 17, 2021

Cafes and coffee shops across the world are discovering the power of social media. While most coffee shops do not actively use social media channels to promote their business, it’s the best way! Yes, your social media coffee shop promotions can have a huge impact on bottom-line revenues.

Social Media 98

Social Media Loyalty Program Merchandise Point of Sale 98

7 Shifts

MARCH 16, 2022

You should also have a clearly communicated format for when raise discussions will be held, how much employees can expect to earn, and what promotion timelines look like. Communicate Company Goals and Values. For example, team communication software ensures employees can communicate with you and with each other in one central app.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

AUGUST 26, 2019

After struggling with time and money lost to manual scheduling, they ditched spreadsheets to streamline their scheduling, communication, and performance tracking with 7shifts’ easy-to-use, intuitive labor management platform. Snakes & Lattes is Toronto’s premiere board game cafe, with 5 locations across the city.

Website Management 247

Website Management Social Media Communication Book 247

Modern Restaurant Management

AUGUST 3, 2021

That means the digital experience is of the utmost importance as more consumers are accustomed to researching online, reading reviews and turning to social media for what’s new and hot in their area. Create and/or cultivate your social media presence as well. Build Social Proof. Ask for Feedback.

Customer Experience 215

Customer Experience Email Marketing Social Media Online Ordering 215

Embrace the Suck

MARCH 22, 2019

Get on social media and network like your business depends on it because it does. Banquet servers, service assistants, utility personnel, and event bartenders are potential positions that you could tap into for gig work. Yes, they get some stereotype bashing on social media. It must be communicated constantly.

Recruiting 255

Recruiting Social Media Back of House Hiring 255

Modern Restaurant Management

NOVEMBER 29, 2023

This can be achieved through a variety of tactics, such as media coverage, influencer partnerships and social media campaigns. Responding to customer feedback on social media, offering personalized experiences and creating original events are all PR strategies for building an engaged customer base.

Social Media 197

Social Media Employee Relations Food Safety Influencer 197

Modern Restaurant Management

AUGUST 7, 2024

." For cost-effective marketing, Chirone advises operators to leverage social media channels such as Yelp and local Google ads, utilize email and seek out local partnerships. "You Build an email list to communicate directly with customers, offering exclusive deals and updates at a low cost. "Consistency is key.

Marketing 188

Marketing Email Marketing Social Media Coupons 188

Future Food

MARCH 24, 2020

Eating with your eyes – Food, Design and Social Media. Social media and the Internet, in general, drive our ability to offload our opinions on every element in our lives. Use digital communications to draw customers in and then deliver the best. We live in a digital era where we are all critics.

Social Media 83

Social Media Design Food Customer Experience 83

Culinary Cues

SEPTEMBER 14, 2023

Add the instantaneous emotional critique through social media and the cook can feel as if every move is ripe for criticism. CELEBRATE: Celebration need not be a formal, bring out the band event – it might simply be a “thumbs up”, or “handshake with a thank you”. This is emotionally draining.

Employee Relations 393

Employee Relations Training Fine Dining Take-out 393

Modern Restaurant Management

OCTOBER 1, 2022

Communicate with Customers on Social Media. Meet your guests on social media. Promoting a business on social media is as easy as taking a photo of your meals and clicking the “Share” button. Such content showcases the brand favorably and works as social proof.

Marketing 203

Marketing Email Marketing Social Media SEO 203

Modern Restaurant Management

JUNE 12, 2023

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. This tech-savvy, socially conscious generation has distinct preferences and values that can significantly shape the success of your establishment.

Social Media 167

Social Media Loyalty Program Communication Website Management 167