Modern Restaurant Management

JULY 13, 2020

This has created an increased demand for food running and delivery jobs that didn’t exist before. Consumers Expect Their Health and Safety to be Your First Priority. Health and safety has always been a huge priority for restaurants, but COVID-19 has redefined “sanitary practices” across the country.

Consumer Goods 539

Consumer Goods Food Safety Hiring Customer Service 539

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

OCTOBER 28, 2020

The floor plan of a seating area should not only make it easy for employees and patrons to observe social distancing guidelines, but the foot traffic flow should also make sense. Remove buffet and other communal food areas. Create designated areas (for curbside pickup and for those guests waiting to be seated).

Outdoor 531

Outdoor Food Safety Social Media Food Truck 531

Modern Restaurant Management

APRIL 8, 2020

” However, we expect the initial reduction in seating capacity to be closer to 25-30 percent, not 50 percent. This period will likely last four-to-six weeks, and we expect the seating reduction to create table spacing of approximately 9’-0” on center (from the typical 6’-0” on center).

White Paper 531

White Paper Seating Employee Relations Back of House 531

Modern Restaurant Management

JULY 8, 2020

” Rejection is always expected when new ideas are shared, but when we looked around the restaurant we saw most guests on their phones– taking pictures of their food, splitting checks through Venmo, sharing on social media. contactless payment, mobile ordering, text on arrival for seating).”

Hospitality 520

Hospitality Technology Mobile Ordering Food Safety 520

Modern Restaurant Management

DECEMBER 13, 2021

Over the last 18 months, restaurants have managed incredibly difficult challenges, primarily driven by having to operate with new, constantly evolving safety guidelines. Proactive communication and transparency is essential to managing the diner experience. At Arepitas in Round Rock, TX, Yelp user Emely T.

Management 474

Management Management Seasonal Menu Customer Experience 474

Modern Restaurant Management

JUNE 17, 2020

Also, take into consideration that though you only can seat 25 to 50 percent of your restaurant, you still must cover 100 percent of the hard costs, so it might not be economical for many restaurants to open for such a small amount of business. Essential to calming the storm is communication with your customers.

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Modern Restaurant Management

DECEMBER 22, 2020

Our focus this year has been to find ways that Sonny’s is uniquely positioned to help guests navigate our new normal – from safety concerns, family meal solutions, and even the monotony of being trapped at home. Open and clear communication across our organization has been pivotal. We created a ?live live update tracker?

Hospitality 493

Hospitality Customer Experience Food Safety Online Ordering 493

Modern Restaurant Management

AUGUST 19, 2020

US Foods Ghost Kitchens. US Foods Holding Corp. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. It’s critical to our corporate mission and the values we strive to achieve.”

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

SEPTEMBER 16, 2020

Drag queens Zarah , Kai Lee Mykels , and Jessica L'Whor star in this Instagram film, which mimics airline safety videos. Unlike dull airline safety videos, however, this video keeps your attention. We know that that person is cute, but you must stay seated with your party. No mingling with other tables.

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

Modern Restaurant Management

JULY 22, 2021

While daily specials delivered in family boxes might be quite affordable and frugal, food delivery itself often costs more than the meal for one which can hit monthly discretionary spending quite hard. The COVID-19 pandemic forced both sides to embrace new digital communication tools for making reservations and placing orders.

Allergens 520

Allergens Online Ordering Fast Casual Food Safety 520

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Also, depending on your local regulations, expand restaurant seating to ensure as much space as possible.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

APRIL 15, 2020

Kyle Collins is Marketing Director for Patina Restaurant Group, formed by Nick Valenti and Joachim Splichal as a bicoastal boutique restaurant and food service company. The firm has approximately 60 restaurants and food service operations. Our teams really rose to the occasion, banding together to support our local communities.

Food Safety 515

Food Safety Social Media Loyalty Program Consumer Goods 515

ChowNow

FEBRUARY 13, 2025

Do you lose money due to food waste? Thats why many operators are shifting to first-party ordering solutions that provide direct customer communication, better margins, and a seamless ordering experience. When integrated with a POS system, they provide accurate food cost calculations, helping operators price menu items correctly.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

JUNE 30, 2023

Customers drive up to the designated lane, scan their order code and are rewarded by getting their food quicker. Improvements here increase order accuracy and cut down on added food costs for remaking a stolen or misplaced order as well. Own Your Changes In March 2023, restaurants’ food prices were 8.8 percent this year.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. Bicycle safety should be enforced to assure use of helmets and proper driving especially in city traffic.

Delivery 383

Delivery Hiring Transportation Food Safety 383

Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Key findings for the restaurant industry include: Restaurant Closures Data.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

MAY 18, 2020

US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs. Click here to view the application and instructions.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

SEPTEMBER 3, 2020

Unequivocally, restaurateurs and entrepreneurs in the food industry have been among the hardest hit, economically speaking, by the COVID-19 pandemic. Adapting Your Footprint for Outdoor Seating. Follow the local, state, and federal regulations and recommendations and communicate your compliance with these rules clearly to patrons.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. This efficiency level reduces waste, saves time, and ensures a high standard of food quality. Personalized engagement is another area where advanced networks shine.

Operations 472

Operations Front of House Customer Service Customer Experience 472

7 Shifts

APRIL 7, 2021

Depending on the position, new employees are taught the importance of food prep work along with how the chef and his/her cooks curate the menu. Tell them to communicate with the newer staff members while answering any questions that they may have. Have them spend time working on the food line, behind the bar, and with the dishwashers.

Training 370

Training Food Safety Customer Experience Insurance 370

Modern Restaurant Management

AUGUST 5, 2020

General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide. The Neighborhood to Nation Recipe Contest is open to foodservice operators, chefs and line cooks who develop recipes for menu items served at independent, commercial restaurants or food trucks.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

NOVEMBER 12, 2020

Reviewing health and safety protocol. Make sure to include: Role expectations Customer service standards Your restaurant's dress code Best practices and tips for getting things done Safety guidelines (including COVID-19 protocol) Consider adding visuals like flow charts to the manual or creating a video manual to facilitate learning.

FOH 307

FOH Food Safety BOH Customer Service 307

ChowNow

JUNE 29, 2020

With many governments creating new restrictions on seating capacity due to health concerns, your restaurant unfortunately won’t be able to serve the same amount of dine-in guests you once did. Certain customers won’t be comfortable entering your restaurant to pick up food, especially when there are other guests eating there.

Online Ordering 344

Online Ordering Merchandise Website Management Food Safety 344

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. How Is Casual Dining Doing?

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Restaurant and bar related concerns.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

7 Shifts

MARCH 10, 2021

They have a passion for food, an adventurous spirit, a strong work ethic, and the ability to teach and lead. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. Successful restaurant owners have many traits in common.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

SEPTEMBER 23, 2020

Tastewise, an AI-powered food intelligence solution, launched in the UK. With real-time data into consumer behavior data, the solution offers immediate, location-specific food and beverage insights into an industry that is changing faster than ever before. ” Tastewise Data. social interactions, and 1.2M online recipes.

Serving 517

Serving White Paper Food Recycling 517

7 Shifts

MAY 11, 2020

Update your restaurant policies and operating procedures In order to reopen your restaurant safely and successfully, you’ll need to update your restaurant’s policies and operating procedures to comply with the latest safety guidance provided by the FDA, CDC, and your local government. Social distancing and protective equipment ??

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. Food delivery was an already booming industry, but when COVID hit it increased even more. Dennis Becker, CEO, Mobivity.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

MAY 31, 2021

How is the restaurant's budget broken down between key expenses like food costs, labor, and fixed costs? For a restaurant to operate efficiently, it needs to be stocked up with the right amount of inventory – however, it can't be so stocked up that food waste becomes an issue. Customer Service.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

MAY 29, 2020

With strict state guidelines in place, restaurants are quickly adapting their hospitality experience to accommodate new health and safety protocols, including the physical distancing between people, the prudent use of sanitizer and facemasks, and all things touchless – including the payment process. The new normal as we know it.

Dine-in 305

Dine-in Customer Experience Coupons Presentation 305

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. An effective leader inspires and motivates the team and uses their communication skills to foster a collaborative environment.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

AUGUST 20, 2024

From seating diners and helping them order quickly to processing payments, let’s explore some proven ways to improve your restaurant’s table turnover rate. Suppose your restaurant has 20 tables, and during the dinner service from 6 PM to 9 PM, you seated 60 customers.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221