Modern Restaurant Management

JANUARY 2, 2025

On the development side, AI systems are helping pizzerias attract the right franchise partners. AI is being used to identify potential investors, streamline communication and determine which candidates are most aligned with the brand’s goals.

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Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

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Franchise Franchising Loyalty Program Kitchen Safety 385

Modern Restaurant Management

JULY 19, 2023

For businesses, and particularly franchise businesses, the metaverse presents some cutting-edge opportunities. This article takes a closer look at some of the risks associated with franchising in a virtual world and what businesses should be doing to prepare. But like most things, it's not without some pitfalls.

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Franchise Franchising Restaurant Law Customer Service 419

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. For franchises, that means making sure your evaluations and data collection house in order. across your franchises. Define Data-Based, Measurable Standards.

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Front of House Management Management Franchise 539

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now will be the first restaurant is L2V’s portfolio and the investment will support the rapid growth and expansion of both corporate and franchised locations. "We

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Franchise Franchising 2020 Leadership 340

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Giorgio Minardi. ” Rex's Ready to Grow.

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Franchise Franchising Customer Experience 2020 261

7 Shifts

DECEMBER 11, 2019

Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. A lack of trust and communication between both parties worsens this cycle, with franchisees of worldwide restaurants like McDonald’s, Dominos, and Subway having very public disputes with their franchisors.

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Franchise Franchising Email Marketing Communication 435

Modern Restaurant Management

JANUARY 25, 2024

For chain and franchise restaurant owners, tackling these issues can be challenging, as owners don’t always have the capability to easily increase pay. This is because franchise owners with small businesses are generally limited to off-the-shelf programs and whatever benefit offerings the corporate parent of the franchisee offers.

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Education Franchise Franchising Certification 275

Modern Restaurant Management

OCTOBER 10, 2023

For franchise owners, maintaining uniform excellence across all outlets is key. For franchise owners, analyzing data across all branches can unveil patterns that might go unnoticed on an individual scale. Franchises need to ensure that loyalty programs are consistent across all locations.

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Loyalty Program Franchise Franchising Social Media 486

Modern Restaurant Management

JUNE 16, 2020

Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base. Arsen Shahnazarian, who owns one of the longest-running franchises in the area, donated plate lunches to staff after one of the doctors reached out. Elisia Flores.

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Franchise Franchising Leadership Food Safety 367

Modern Restaurant Management

FEBRUARY 4, 2021

In a study conducted by InGage Consulting and Franchise Business Review, franchisees that are engaged in their business are 3.7 The top-performing restaurant franchises have robust training and support in place — but that doesn’t always mean it’s centralized and organized. Create a Central Hub with Engaging Content.

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Franchise Franchising Leadership Cash Management 508

Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Communicate and Collaborate Beyond the HR Department. As one industry executive comments, it's unchartered territory for the industry. HR is tasked with more than the safety of employees.

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Leadership Kitchen Safety Employee Relations Tip Distribution 558

Modern Restaurant Management

DECEMBER 30, 2020

Franchise brands have the benefit of higher levels of awareness and national brand marketing dollars behind them. Restaurants that have customer lists can and should offer email communications (i.e., Most are already offering takeout and delivery. Existing Customer Engagement is Critical. newsletters or periodic updates).

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Loyalty Program Email Marketing Online Ordering Employee Relations 542

Modern Restaurant Management

JUNE 12, 2023

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. They also value restaurants that support local communities through various programs, such as providing meals to the less fortunate or sponsoring local events.

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Social Media Loyalty Program Communication Website Management 419

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

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Management Management Food Safety Communication 493

Modern Restaurant Management

OCTOBER 10, 2024

In response, the company developed a new initiative aligned with its corporate culture and offering technical flexibility to accommodate individual franchises. In the restaurant industry, an education program should emphasize the development of durable skills such as leadership, communication, and problem-solving.

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Education Loyalty Program Leadership Fast Casual 221

Modern Restaurant Management

APRIL 29, 2020

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. How did you get the idea to contribute your food to hospitals?

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Social Media Front of House Back of House Fast Casual 474

7 Shifts

APRIL 13, 2021

Communication is always a problem in restaurants with large teams like Canyons. By using 7shifts communication tools , the team has also had a dramatic improvement. So your communication between the company and its staff, its employees, is a game-changer.” They communicate all day long in our logbook,” says Crumpton.

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Front of House Point of Sale Back of House Franchise 370

Modern Restaurant Management

MAY 12, 2023

Most of the time, I try to make sure they enjoy people and are eager to serve their community with a positive attitude. Being a good communicator is so important as well. I understand that everybody is different, so I try to really match people’s personality and skills with a certain type of service.

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Franchise Franchising Customer Service Fast Casual 251

Modern Restaurant Management

SEPTEMBER 11, 2023

In recent years, the restaurant industry has incurred staffing issues that have closed independent establishments and franchises nationwide. Kitchen Operations AI-powered systems can streamline kitchen operations by automating processes and improving communication.

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Technology Seasonal Menu Online Ordering Customer Service 538

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. Understanding the needs and priorities of employees is important.

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Cash Management Healthcare Social Media Communication 508

Modern Restaurant Management

MARCH 21, 2023

Improving Communication with Customers With inflation increasing at record levels, it will be critical for QSR brands to easily relate the costs of materials, sourcing, and labor to customers clearly and concisely. During the pandemic, menu prices frequently changed, and products were often out-of-stock due to supply chain shortages.

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Technology Consumer Goods Supplies Waste 474

Modern Restaurant Management

MAY 20, 2022

" The Seattle-style teriyaki shop recently announced a massive franchise deal — the largest in the brand’s history — for the development of 35 units across the country. So far in 2022, Teriyaki Madness has sold 72 franchise units and plans to open 30 more locations by the end of the year.

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Email Marketing Loyalty Program Point of Sale Download 473

Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

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Hospitality Customer Experience Food Safety Online Ordering 493

Modern Restaurant Management

SEPTEMBER 19, 2022

We started sending our support teams to newly franchised locations for immersive in-person staff and management trainings, in-house product testing, development training practices and more.

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Back of House Training Customer Experience Franchise 529

Modern Restaurant Management

MARCH 17, 2020

Whether you’re a single restaurant operator or an executive at a large franchised chain, the question on everyone’s mind is what can restaurants do to mitigate the negative effects of this pandemic on their business? Crisis communication plan. Crisis Communication Plan. Overall restaurant cleanliness. Supply chain.

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Communication Food Supply Food Safety Supplies 340

Modern Restaurant Management

DECEMBER 28, 2020

Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers. Online brands like Amazon long ago discovered the tremendous value of owning first-party data and being able to communicate easily and personalize messages and offers to customers.

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Modern Restaurant Management

JANUARY 28, 2020

At Church’s Chicken, we recently performed a comprehensive rebranding required communication to all of our domestic and international franchises, as well as all of their employees. Internal branding and employee experience are extremely important because they create a consistent collaborative culture that keeps employees engaged.

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Franchise Franchising Workshop Communication 462

7 Shifts

JANUARY 26, 2022

Regulations, red tape, and disconnected technology make staff management in a restaurant group or franchise difficult and time-consuming. Whether it's retraining servers to follow COVID safety protocols or making sure the floors are mopped each night, restaurant task management and communication is what keeps a restaurant running smoothly.

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Management Management Restaurant Law Hiring 459

Goliath Consulting

JUNE 15, 2021

A lack of communication is possibly the most overlooked problem affecting the supply chain. Even though the ability of supply chain actors to interact has vastly improved as technology has progressed, the sector continues to face numerous issues due to lack of communication due to the fragmentation of the food system and the supply chain (4).

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Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

MAY 11, 2022

Communications in GoVentory are two-way, with distributors supplying order guides and invoices, and restaurants placing new orders through the app and uploading the inventory to the Subway POS. Managing inventory is key to operational success; however, the process can be cumbersome, especially for a franchised business.

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Inventory Management Management Food Supply 547

Modern Restaurant Management

OCTOBER 4, 2024

My first KFC franchise burned to the ground. The vast majority of the brands we franchise with – from KFC to Starbucks, PF Chang’s and Wendy’s – had well-developed training programs. That’s part of the price of doing business – especially when you own multiple restaurants.

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Restaurant Law Customer Service Training Customer Experience 419

Modern Restaurant Management

AUGUST 3, 2020

” Franchise Sale to Explode. Franchise sales in the restaurant franchise sector are poised to explode according to franchise industry veterans. "It To review the full 2020 Consumer Intel Report, download “ Chasing Value: The Mind of the Modern Shopper.”

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2020 Franchise Franchising Food Order 487

Modern Restaurant Management

NOVEMBER 1, 2021

It's not just impacting small franchises or mom-and-pop outfits. How does it communicate with employees? An inordinate number of eateries are closing early or altogether because of the severe labor shortage; there aren't enough workers to keep the doors open. Even well-funded university dining halls are closing their doors.

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Front of House Fast Casual Dine-in POS 520

7 Shifts

JANUARY 19, 2022

Discover how a few are using 7shifts to manage scheduling and communication. It's all there,” explained Kim Jackson, District Manager and Franchise Trainer for The Human Bean. Corporate leaders can focus on new locations and growth, while franchise operators and individual managers keep the business running smoothly on the ground. “It

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Point of Sale Franchise Franchising Communication 370

Modern Restaurant Management

JUNE 30, 2023

Our client, a quick-serve franchise chain, found its drive-thru menu boards were confusing to guests. We also created signage that communicated clearly how to queue and pick up orders, whether they were made via mobile phone or in person. Customer expectations are level set by their most advanced in-store and digital experiences.

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Operations Mobile Ordering Customer Experience Online Ordering 449

Modern Restaurant Management

DECEMBER 21, 2020

With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Our success has come from communications, consistency and customer focus. Ross Franklin, CEO and Founder of Pure Green Franchise.

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2020 Online Ordering Customer Experience Point of Sale 450