Modern Restaurant Management

JUNE 16, 2020

Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base. Arsen Shahnazarian, who owns one of the longest-running franchises in the area, donated plate lunches to staff after one of the doctors reached out. Elisia Flores.

Franchising 369

Franchising Franchise Leadership Food Safety 369

Modern Restaurant Management

FEBRUARY 4, 2021

In a study conducted by InGage Consulting and Franchise Business Review, franchisees that are engaged in their business are 3.7 Leadership will find that it doesn’t take much time yet has a high ROI in terms of showing their level of commitment and conveying how valued their franchisees are.

Franchise 508

Franchise Franchising Leadership Cash Management 508

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Giorgio Minardi. ” Rex's Ready to Grow.

Franchise 263

Franchise Franchising Customer Experience 2020 263

Modern Restaurant Management

JANUARY 25, 2024

For chain and franchise restaurant owners, tackling these issues can be challenging, as owners don’t always have the capability to easily increase pay. This is because franchise owners with small businesses are generally limited to off-the-shelf programs and whatever benefit offerings the corporate parent of the franchisee offers.

Education 275

Education Franchising Franchise Certification 275

Goliath Consulting

JULY 28, 2020

Situational Leadership. A flexible leadership style is crucial in this current environment. The Blanchard and Hersey model of Situational Leadership is based on two dimensions: leadership style and development level of the employees (8). Effective Communication.

Leadership 348

Leadership Employee Relations Front of House Communication 348

Modern Restaurant Management

JUNE 27, 2024

Donatos and its franchise partners operate 178 traditional restaurants in Ohio, Indiana, Kentucky, Virginia, South Carolina, Alabama, Tennessee, Georgia, Pennsylvania, Florida and Oklahoma. We have a world class leadership team in place to continue our momentum. Why are you retiring now? Our partnership with Red Robin provided that.

Franchising 251

Franchising Franchise Leadership 2003 251

Modern Restaurant Management

OCTOBER 4, 2024

My first KFC franchise burned to the ground. The vast majority of the brands we franchise with – from KFC to Starbucks, PF Chang’s and Wendy’s – had well-developed training programs. That means the owner must lead by example and make sure the managers manage the team with the same positive leadership.

Restaurant Law 419

Restaurant Law Customer Service Training Customer Experience 419

Modern Restaurant Management

MARCH 27, 2024

Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more. For 10 years, he was a multi-unit franchise owner with Edible Arrangements.

Coaching 275

Coaching Franchising Franchise Book 275

Modern Restaurant Management

JUNE 26, 2024

Throughout his 17 years at Mood Media, he's held various customer engagement and sales leadership roles and has worked with key technology partners to optimize innovative solutions based on vertical market trends and customer feedback that deliver positive ROI to operators.

Seating 437

Seating Mobile Ordering Point of Sale Customer Experience 437

Modern Restaurant Management

DECEMBER 14, 2020

New resources include Employee Wellness Check Questionnaire guidance, What To Do When an Employee Gets Sick with COVID-19 and COVID-19 Communications Templates to help operators communicate a COVID-19 positive employee or customer. The company has also added a Deep Cleaning Checklist and guiding principles for Managing Indoor Air.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. module and localized speakerphone, enabling users to communicate clearly on mobile calls and in person.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

7 Shifts

JANUARY 31, 2024

Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. An effective leader inspires and motivates the team and uses their communication skills to foster a collaborative environment.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

APRIL 14, 2020

As part of its ongoing coronavirus relief efforts, Cox Media , the advertising division of Cox Communications, is offering local restaurants free television advertising to assure patrons that they remain open for takeout and delivery services and share new hours of operation.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

NOVEMBER 11, 2019

Seamless Communication Between Properties : When staying at a hotel with multiple properties, 29 percent expect their preferences and guest profile to be easily communicated between properties. " “We are thrilled to be joining forces with PAR Technology. Illes Foods' Fourth Generation CEO.

Travel 298

Travel Food Hotels Loyalty Program 298

Modern Restaurant Management

APRIL 7, 2020

"Not only are we impressed with WorkJam's established leadership position versus other vendors in the high-growth employee engagement platform market, we're impressed with WorkJam's customer base, which includes some of the world's largest companies and most iconic brands. . "We've CPK Market Debuts.

Tip Distribution 426

Tip Distribution Healthcare Hospitality Food Supply 426

Crunchtime

JULY 20, 2023

One brand fulfilling the promise of great customer experiences every visit is RPM Pizza, Domino’s largest franchise. RPM Pizza strives to achieve operational excellence by tackling some of the industry’s toughest challenges using technology that supports its in-store teams and above-store leadership daily.

Franchising 78

Franchising Franchise Operations Leadership 78

Modern Restaurant Management

MARCH 7, 2020

.” Founded as a food cart on the corner of 53rd Street and 6th Avenue in New York City in 1990, The Halal Guys has grown to 94 locations worldwide, with hundreds more in development under its partnership with franchise developer Fransmart. ” Senior Vice President of Supplier Management and Business Development, Cindy Leonard.

Food 326

Food Food Supply Fast Casual Small Business 326

Hot Schedules

AUGUST 10, 2021

Leadership must ingrain food safety practices into daily operations and keep them top-of-mind so every employee has to continuously think about them. Communication. b3lineicon|b3icon-file-text|?|File Creating a Compliance-Focused Culture. How do you make your food safety training scalable? You make it part of your company’s culture.

Food Safety 148

Food Safety Certification Food Employee Relations 148

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. ” Taffer's Tavern Inks Multi-Unit Deal. metro area.

Franchise 422

Franchise Franchising Food Safety Kitchen Safety 422

Crunchtime

JULY 20, 2023

One brand fulfilling the promise of great customer experiences every visit is RPM Pizza, Domino’s largest franchise. RPM Pizza strives to achieve operational excellence by tackling some of the industry’s toughest challenges using technology that supports its in-store teams and above-store leadership daily.

Franchising 60

Franchising Franchise Operations Leadership 60

Modern Restaurant Management

FEBRUARY 18, 2020

Fourth, the Internet and its many apps, online reviews, and socially viral communication speeds will continue to disrupt restaurant industry traffic, revenues, brands, and survivability even more over the next decade. Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MARCH 11, 2020

. “Businesses need help navigating the digital shift in commerce, whether that’s utilizing new payment methods, leveraging actionable data or taking advantage of new mediums to communicate with their customers,” stated Zach Hyman, Co-Founder of SpotOn. CRM access to find and filter customers for marketing communications.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

7 Shifts

JANUARY 31, 2024

Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. An effective leader inspires and motivates the team and uses their communication skills to foster a collaborative environment.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

FEBRUARY 25, 2020

For five years, these independent businesses, many of which are single-unit franchises, have faced serious threats of regulatory non-compliance and legal action that have restricted capital investment and stifled growth and job creation. ” Chairman Ring was joined by Board Members Marvin E. ” Extra Features for xtraCHEF.

Mobile Ordering 350

Mobile Ordering Front of House Customer Experience Back of House 350

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. Two of the nine franchise locations in Mexico are slated to open in 2021. Modular Chicken.

Franchise 508

Franchise Franchising 2020 2021 508

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal. . "My

Franchise 277

Franchise Franchising Loyalty Program Book 277

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. Wing Zone Refresh.

Franchise 471

Franchise Franchising Food Fast Casual 471

Restaurant365

DECEMBER 20, 2021

Day-to-day responsibilities might differ between corporate-level financial leadership and operations leadership, but the teams shouldn’t be isolated. Sharing information between teams shouldn’t require time-consuming communication to ensure accurate reporting, cost management, and forecasts.

Operations 78

Operations Leadership Point of Sale Cash Management 78

Hot Schedules

AUGUST 10, 2021

Leadership must ingrain food safety practices into daily operations and keep them top-of-mind so every employee has to continuously think about them. Communication. b3lineicon|b3icon-file-text|?|File Creating a Compliance-Focused Culture. How do you make your food safety training scalable? You make it part of your company’s culture.

Food Safety 78

Food Safety Certification Food Employee Relations 78

MBB Hospitality

NOVEMBER 12, 2024

Reflagging, often used in the hospitality and retail sectors, entails changing the brand affiliation of a property, such as a hotel, restaurant, or store, to align with a new brand or franchise. Shifts in Ownership : When ownership changes, reflagging to a different brand may better align with the new leaderships vision and strategy.

Email Marketing 52

Email Marketing Website Management Social Media Franchising 52

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations. Strong Leadership Skills.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Apicbase

JUNE 20, 2022

You can do many things as a franchisor to improve your chances of building a thriving restaurant franchise. Even if you’ve ticked all the right boxes and executed every step of the restaurant franchise playbook to perfection, your ability to attract and retain strong franchisees is essential to your success. John van Kooten.

Recruiting 52

Recruiting Franchising Franchise Loyalty Program 52

Aaron Allen & Associates

DECEMBER 8, 2023

Moreover, rising food and labor costs, the challenges of modernizing, rising interest rates, inflation concerns, global tensions, uncertainty about economic growth, and the risk of crisis communications challenges — they all require an answer. 9 – Are We Prepared for a Sizable and Sustained Crisis Communications Challenge?

Mobile Ordering 105

Mobile Ordering Technology Food Order Sustainability 105

Aaron Allen & Associates

JUNE 25, 2024

whether lightly, moderately, or heavily franchised systems are investing more in CAPEX. Let’s work together to create a kitchen that’s not only efficient and modern but also a driving force behind your restaurant’s growth. Ready to Optimize the Back-of-House? YOUR COMPETITION IS RETOOLING… Publicly traded restaurant chains in the U.S.,

Coaching 59

Coaching Kitchen Safety Back of House Fast Casual 59

Modern Restaurant Management

NOVEMBER 7, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Leading the Tampa expansion are Tammy and Brad Cochran of Tampa Bay CSC, multi-unit Chicken Salad Chick franchise owners. ” The Dolly Llama Looking to Franchising.

Franchising 194

Franchising Franchise Fast Casual Point of Sale 194

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King. In 2009, Greg moved to the Del Taco brand, where we were chosen as Franchise Operator of the Year in both 2009 and 2010.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

AUGUST 5, 2020

“This alignment, along with TouchBistro’s global market leadership and powerhouse team of restaurant industry veterans, represents a great opportunity to get the proprietary capabilities we’ve built into our guest retention solution into the hands of significantly more restaurants.” ” Tyga Bites Launches.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527