Modern Restaurant Management

MAY 20, 2022

" Boyce explained TMAD's loyalty program has a lot of data and that loyalty guests spend 16-19 percent more than non-loyalty guests. "In So far in 2022, Teriyaki Madness has sold 72 franchise units and plans to open 30 more locations by the end of the year. times in the same time period."

Email Marketing 473

Email Marketing Loyalty Program Point of Sale Download 473

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Giorgio Minardi. ” Rex's Ready to Grow.

Franchising 261

Franchising Franchise Customer Experience Seasonal Menu 261

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

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2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

SEPTEMBER 14, 2022

AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. But before we learn more about it, here is a quick recap of what AI and ML are.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

DECEMBER 28, 2020

With fewer front-line staff available for customer interactions we’re bound to see digital signage utilized to communicate instructions and order status as well. With technology at the forefront of restaurant operations, we think there will be an increase in branded mobile apps along with a rise in loyalty programs.

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2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. Understanding the needs and priorities of employees is important.

Cash Management 508

Cash Management Healthcare Social Media Communication 508

7 Shifts

JANUARY 26, 2022

Regulations, red tape, and disconnected technology make staff management in a restaurant group or franchise difficult and time-consuming. Whether it's retraining servers to follow COVID safety protocols or making sure the floors are mopped each night, restaurant task management and communication is what keeps a restaurant running smoothly.

Management 459

Management Management Restaurant Law Hiring 459

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. Those who can harness technological tools like online ordering and loyalty programs are better positioned to succeed ,,, minimizing friction for the end user” (2).

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Catering Social Media Online Ordering Loyalty Program 378

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. PopID accounts also tie to loyalty programs for automatic credit with every purchase. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

DECEMBER 28, 2020

Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers. Online brands like Amazon long ago discovered the tremendous value of owning first-party data and being able to communicate easily and personalize messages and offers to customers.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Personalized communications aren’t creepy, they’re expected.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

DECEMBER 21, 2020

With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Our success has come from communications, consistency and customer focus. Ross Franklin, CEO and Founder of Pure Green Franchise.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. Brooklyn Dumpling House just opened and they're already franchising the idea. Smaller menus in general.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program. A comprehensive training program.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests. Small Business Recovery. percent, which is 16.7

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty. Illes Foods' Fourth Generation CEO.

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Travel Food Hotels Loyalty Program 297

Modern Restaurant Management

DECEMBER 14, 2020

New resources include Employee Wellness Check Questionnaire guidance, What To Do When an Employee Gets Sick with COVID-19 and COVID-19 Communications Templates to help operators communicate a COVID-19 positive employee or customer. The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

FEBRUARY 18, 2020

Fourth, the Internet and its many apps, online reviews, and socially viral communication speeds will continue to disrupt restaurant industry traffic, revenues, brands, and survivability even more over the next decade. Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

7 Shifts

AUGUST 18, 2024

Buying into a franchise can be a good option because it provides support and brand recognition. Another option is to look into government programs that might offer financial assistance for small businesses. Stay connected with his staff through 7shifts' built-in communication tools. It's completely pain-free.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

FEBRUARY 25, 2020

For five years, these independent businesses, many of which are single-unit franchises, have faced serious threats of regulatory non-compliance and legal action that have restricted capital investment and stifled growth and job creation. and is launching a new mobile payment and loyalty rewards platform, branded as Perk Hero.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

DECEMBER 31, 2019

Restaurants will likely continue to offer innovative benefits like free or discounted education, or other programs such as our managing partners program, which allows managers to run their own locations. With the launch of Yelp’s LIVES program nationwide, health and hygiene inspection scores are now at diners’ fingertips.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Focus POS

JUNE 17, 2019

It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. POS for Restaurant Franchise Management. Franchises are all about expansion.

Point of Sale 113

Point of Sale Cash Management POS Mobile Ordering 113

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal. . "My

Franchising 275

Franchising Franchise Loyalty Program Book 275

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. Two of the nine franchise locations in Mexico are slated to open in 2021. Modular Chicken.

Franchising 508

Franchising Franchise 2020 2021 508

Modern Restaurant Management

OCTOBER 29, 2024

On October 1st in Chicago, Meta’s Restaurant Summit brought together more than 100 marketers from some of the most recognizable franchises in the industry for a buffet of diverse programming, discussion, and exploration into the world of restaurants. Today’s digital consumers want more than one-way messaging.

Marketing 447

Marketing Advertising 2024 2023 447

Indoor Media

OCTOBER 2, 2017

Whether your restaurant is primed for business breakfasts, ladies who lunch, family dinners, or late night eats, here are six keys to increase loyalty to your restaurant. Reward Programs That Don’t Suck. When it comes to reward (or loyalty) programs, you can go old school or get techy. You’ve Got to Communicate.

Loyalty Program 78

Loyalty Program Email Marketing Customer Service Social Media 78

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. Wing Zone Refresh.

Franchising 471

Franchising Franchise Food Fast Casual 471

Sling

JULY 4, 2021

23) Start A Customer Loyalty Program. Customer loyalty is the measure of a consumer’s willingness to do repeat business with your company or brand and is an essential part of making your restaurant a success in the 21st century. Not sure how to go about creating your own program? Set up a loyalty points system.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Apicbase

JUNE 20, 2022

You can do many things as a franchisor to improve your chances of building a thriving restaurant franchise. Even if you’ve ticked all the right boxes and executed every step of the restaurant franchise playbook to perfection, your ability to attract and retain strong franchisees is essential to your success. John van Kooten.

Recruiting 52

Recruiting Franchising Franchise Loyalty Program 52

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. 39% of restaurants plan to use business data to understand what customers want, while 38% want to use marketing programs to engage more with them. of employment in the franchise sector. ( Let’s dig in.

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2024 Operations 2023 Loyalty Program 52