7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. McDonald’s’ core values are as simple as they come, but a powerful tool when it comes to hiring, building a team, and managing performance. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Improvement Tips. What Does Restaurant Operations Mean? Human Resources Management. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

Open for Business

AUGUST 10, 2023

Knowing how to hire employees can make or break your restaurant. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employees. Knowing where to hire restaurant staff is half the battle.

Hiring 167

Hiring Recruiting Reference Website Management 167

Culinary Cues

FEBRUARY 16, 2022

Desperation is never a good approach towards hiring. I know how difficult staffing is right now, believe me – I hear it every day from every chef that I communicate with. But desperation hiring is, more often than not, a terrible way to staff your kitchen. Yes, let’s start there.

Uniforms 401

Uniforms Hiring Consumer Goods Communication 401

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. It will be everyone’s (new and existing employees) guide for instructions, processes and all the answers to common questions, while being a great reference point to ensure staff feel engaged and supported.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Goliath Consulting

MAY 19, 2020

From venue information, menus, pack lists, hiring, timelines, etc., Serves in 15 cities, see reference: • Connects employees in office buildings with local restaurants. Kate Finley, CEO of Belle Communication, a restaurant digital marketing company in Columbus, Ohio, recommends that you “humanize your brand” (12). Foodsby (6).

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go. You should be communicating concerns during one-on-one meetings.

Point of Sale 370

Point of Sale Download Communication Reference 370

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. Each property is unique – thus the job of chef is also unique.

Beverage 509

Beverage Events Food Order Website Management 509

7 Shifts

OCTOBER 9, 2020

Restaurant website design: Taking a DIY approach vs. hiring a web development team Consider whether you want to build your restaurant's website or hire someone to do it for you. Do I have the budget to hire a web development team? If you need inspiration, refer to your collection of competitors’ websites.

Design 397

Design Online Ordering Social Media Mobile Ordering 397

Modern Restaurant Management

SEPTEMBER 16, 2020

These visual references allow employees to see in mere seconds which items can be recycled. Once regional managers are trained, they can instruct general and assistant managers, who can then communicate procedures to employees at individual locations. Staff Training. Do It the Right Way.

Recycling 383

Recycling Waste Training Workshop 383

Embrace the Suck

JANUARY 20, 2021

The new hires stay for a few weeks but end up leaving, and the cycle of anxiety begins again. We love to throw around the word “hospitality” in reference to our guests in this industry. Don’t take this the wrong way: You’re hiring people for the wrong reasons. Are they breathing?

Recruiting 384

Recruiting Coaching Hiring Take-out 384

7 Shifts

AUGUST 2, 2024

Step 2: Look for a trustworthy restaurant accountant Even if you already know the restaurant bookkeeping and accounting process well, we suggest hiring a professional accountant to help ensure your business complies with local tax, payroll, federal, and state laws. As a rule, this should make up about 1/3 of your total expenses.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

7 Shifts

MARCH 16, 2022

You should also have a clearly communicated format for when raise discussions will be held, how much employees can expect to earn, and what promotion timelines look like. Hiring Referral Compensation. Communicate Company Goals and Values. It's a win-win-win. No — not just a paycheck.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

OCTOBER 4, 2023

Hiring top talent can be a daunting task for any organization. The need for high-volume recruiting typically arises from rapid growth, seasonal demands like the upcoming holiday season, Challenges While high-volume recruiting can be an exciting indicator of organizational growth, it poses unique challenges for hiring teams.

Recruiting 221

Recruiting Hiring Employee Relations Technology 221

7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. With that in mind, it might be worth hiring a dedicated compliance worker to manage these issues, both proactively and as they come up.

Franchise 370

Franchise Franchising Restaurant Law Document 370

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. A hiring manager wants to know how you handle a very real, stressful part of the job. For example, being personable and communicative lends itself much more closely to a server job than a busser job.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

The Rail

NOVEMBER 18, 2022

Create unified communications about sexual harassment policies to help keep your restaurant employees safe and on the same page. Also, ensure they’re accessible in a central platform that houses all of your policies so your employees can refer to them whenever needed. Hiring a third-party investigation team is a smart way to go.

Communication 279

Communication Back of House Recruiting Events 279

Goliath Consulting

FEBRUARY 16, 2021

Restaurant staffing was hard enough before the pandemic, with common hurdles such as no-shows, mistake hires and high turnover rates (1). According to an analysis from Workstream, a text recruiting and hiring tool for local businesses, this is partly due to the disruptions in the normal hiring process (6). Always be Hiring.

Recruiting 195

Recruiting Hiring Communication Mobile Ordering 195

7 Shifts

SEPTEMBER 2, 2021

On the subject of employment, the term “exempt” refers to whether or not a person qualifies for benefits such as overtime pay mandated by the Fair Labor Standards Act (FLSA). Communication. But just because an employee is salaried does not mean they don't need to log hours or are ineligible for overtime pay. Try 7shifts for Free.

Restaurant Law 370

Restaurant Law Hiring Communication Management 370

Culinary Cues

JUNE 13, 2023

This job is killing me” could refer to the physical, mental, or emotional toll that a job inflicts on a person. This is more work than I bargained for” somehow implies that a person was deceived during the hiring process and the fact that they must invest of themselves doesn’t quite sit right with them. “I

Article 339

Article Social Media Blog Café 339

Modern Restaurant Management

OCTOBER 21, 2019

Does that mean they need to hire someone to staff their phone line 24/7? Modern phone technology can help address both of these scenarios by allowing restaurants to easily add an option for customers to opt-in to SMS text communication as part of their personalized greeting. Absolutely not. Answering the Call.

Customer Experience 299

Customer Experience Online Ordering Customer Service Reservations 299

7 Shifts

SEPTEMBER 6, 2024

Hiring a barback can keep your bar operations efficient and boost customer satisfaction. You don’t even have to hire a full-time barback. When hiring a barback, you must consider the local job market and offer a competitive compensation package to attract and retain talented individuals. What is a barback?

Demo 195

Demo Hiring Customer Experience Bar 195

7 Shifts

NOVEMBER 15, 2019

We’ve also written a new ebook with even more details on fair workweek and labor compliance, including facts, strategies, and checklists for you to reference when scheduling employees to ensure you’re staying compliant. Fair Workweek refers to the movement to give employees more rights when it comes to their work schedules.

Restaurant Law 239

Restaurant Law Download Hiring Document 239

Embrace the Suck

JANUARY 13, 2021

In order to reach the next level of anything in life or business, it will require you to face a “new challenge” or as I like to refer to it as a “new devil” #WTSD - Every new level requires you face a new devil. We all have an unconscious bias that we are communicating and leading the team 100%. Not always.

Coaching 360

Coaching Back of House Front of House Take-out 360

EATER

JANUARY 31, 2024

While I’ve tried to hire more people to help out, finding skilled labor is very difficult.” Tam says it takes nearly two years of mentorship with any newbie before he can determine whether they’re competent enough to hire on a regular basis. In order to control his workload, Pan has never franchised, expanded, or hired more workers.

Social Media 335

Social Media Online Ordering Hiring Take-out 335

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. Build a culture of communication.

Management 284

Management Management 2019 Employee Relations 284

Embrace the Suck

MARCH 22, 2019

To help you break free from the pack of mediocrity, here are seven creative (and controversial) ways to challenge your hiring mindset. Actively recruiting talent must be a top priority when hiring in the coming year! For every applicant that applies (and gets hired) the referring employee gets $25.

Recruiting 255

Recruiting Social Media Back of House Hiring 255

ExactHire - Restaurants

DECEMBER 9, 2022

Organizations pursuing high-volume hiring propel job creation and fuel economic growth. When you’re dealing with mass hiring, you need creative and practical ways to complete it. What is High-Volume Hiring? High-volume hiring refers to the practice of filling a high-number open requisitions within a short timeframe.

Hiring 98

Hiring Recruiting Customer Experience Management 98

Goliath Consulting

MAY 8, 2020

We recommend that you set up a system in place that will allow you to keep track of venue information, menus, pack lists, hiring, timelines and more. You can also hire a catering salesperson, someone that who will manage business and customer relationships by sales calls, networking, advertising, and social media. References: [link].

Catering 248

Catering Point of Sale Delivery Customer Service 248

Restaurant365

MARCH 9, 2022

If you’re currently hiring restaurant staff, you’re not alone. Even with the uptick in hiring since the beginning of the year, the restaurant staffing crisis remains a major challenge for the industry. In Part 1 of this hiring blog post series, you learned about optimizing your job postings.

Hiring 78

Hiring Website Management Reference Document 78

Goliath Consulting

MARCH 19, 2021

The pandemic has brought a talent crisis to the restaurant industry, with a recent survey showing that more than 55% of hiring managers had difficulty sourcing hourly workers, while about 45% expressed difficulty scheduling interviews (1,2).

Recruiting 195

Recruiting Small Business Magazine Hiring 195

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. A rotating schedule is a scheduling strategy that periodically adjusts an employee's days and/or hours worked over a set period of time.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Modern Restaurant Management

AUGUST 28, 2020

"As we head into the holiday season, EventUp provides a simple and effective platform on which planners and venues can connect and communicate, safely and virtually, so they can host the perfect event." Helps Hiring. A new smartphone hiring app, 1aJob? to quickly hire several security guards. ” 1aJob?

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Restaurant365

MARCH 12, 2021

Their mission statement says it all: “Serving our best, from the kitchen to the community through high quality ingredients, a welcoming environment, responsible service and local outreach.” Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

Modern Restaurant Management

AUGUST 19, 2020

Ghost kitchens, also referred to as dark or virtual kitchens, are professional kitchen facilities set up to support delivery or carryout meals only, offering restaurant operators an opportunity to start an additional revenue stream. Communication platform. The Culinary Arts Package includes: High-definition instructional videos.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Restaurant365

MARCH 15, 2022

Your hiring strategy must focus on hiring the right employees for your restaurant rather than just filling an open position. And a comprehensive approach to employee retention must be built into your hiring strategy. Consequently, it’s imperative that you hire with a retention mindset.

Hiring 78

Hiring Cash Management Insurance Communication 78