Modern Restaurant Management

MARCH 31, 2025

Clear communication during negotiations ensures both parties are aligned and lays the groundwork for a smooth and successful transition. From managing cash flow to securing insurance coverage and updating contracts, the legal side of your business should never be overlooked or passive.

Franchise 221

Franchise Franchising Restaurant Law Cash Management 221

Modern Restaurant Management

AUGUST 31, 2021

With the laundry list of everything bar and restaurant owners need to handle on a daily basis, proper insurance coverage should be top priority. Proper communication with the insurance agent about all the ins and outs of the restaurant can help set up the policy right from the get-go.

Bar 482

Bar Insurance Employee Relations Certification 482

Modern Restaurant Management

MAY 1, 2023

That's why it's essential for restaurants to consider cyber liability insurance. Protecting your Restaurant with Cyber Liability Insurance Cyber liability insurance is a type of insurance that helps protect businesses from the financial losses associated with cyber attacks.

Insurance 508

Insurance Email Marketing Employee Relations Customer Experience 508

Modern Restaurant Management

OCTOBER 3, 2024

Society Insurance has been working alongside business owners for more than a century, seeing first-hand the devastating effects a fire can have on the establishments that make communities great. AES is a two-way radio transmission wireless alarm communication system that is self-configuring.

2024 450

2024 Kitchen Safety Insurance Equipment 450

Modern Restaurant Management

JUNE 1, 2020

For example, there should be someone who handles communication, supply chain issues, financial forecasting, etc. Insurance coverage is an excellent resource to have as part of your risk response strategy. Insurance policies cover injury to employees or customers on your premises, damage from inclement weather, and much more.

Hospitality 455

Hospitality Insurance Food Supply Social Media 455

Modern Restaurant Management

MAY 29, 2020

In what has been a closely watched case, a court in France recently ruled that France’s largest insurer must pay on a claim brought by a restaurant forced to shut down due to the COVID-19 outbreak. Many insurance companies, however, have already begun to signal their intent to deny pandemic-related claims.

Insurance 305

Insurance Ordering Employee Relations Restaurant Law 305

Modern Restaurant Management

MARCH 11, 2025

While many companies still don’t offer health insurance, I have a number of clients offering health care through online medical services, such as. During COVID staff had to keep their distance from one another while still communicating properly to serve the clientele. – Stewart McClintic, Co-Owner of HQ98.com,

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JUNE 25, 2020

As members of Sentry Insurance’s safety team, we’ve compiled several tips and resources with those risks in mind to help your restaurant experience a safer return. Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

The Rail

OCTOBER 30, 2024

Restaurant owners must consider risks like increased insurance costs and potential wear and tear from extensive use if they opt to use a personal vehicle. If you purchase or lease dedicated delivery vehicles, consider additional expenses such as maintenance, insurance, and fuel.

Delivery 130

Delivery Food License Customer Service 130

Modern Restaurant Management

MARCH 5, 2024

Safety training and creating a culture of safety are both critical for mitigating these risks, helping restaurants establish environments that protect staff and customers, which also goes a long way toward keeping insurance premiums low and protecting the bottom line.

Training 419

Training Food Safety Employee Relations Insurance 419

Modern Restaurant Management

AUGUST 27, 2020

We offer paid leave for all staff working 25+ hours, as well as 401(k) plan, health, dental, and vision insurance — but that’s not the norm in the restaurant industry. We’ve built Wolf’s Ridge with a focus on our staff’s safety, health, and well-being from the beginning.

Tip Distribution 535

Tip Distribution Front of House Leadership Restaurant Law 535

Culinary Cues

MARCH 19, 2020

I have communicated with many who are crushed with fear, a sense of loss, and helplessness after telling employees that they can’t keep them on and there is no indication of when things might return to normalcy. Keep in mind that everything will change as we eventually claw our way out of this crisis.

Insurance 485

Insurance Government Training Small Business 485

Modern Restaurant Management

JULY 6, 2020

Wage and hour claims are particularly risky because they almost certainly are not covered by any of your insurance policies and they are often the subject of class actions and representative actions under PAGA, which resulted in nearly $90 million in penalties in 2019 alone. What should you do to put yourself in the best position?

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

Modern Restaurant Management

FEBRUARY 22, 2022

Ahead of Employee Appreciation Day (March 4), Society Insurance put together a list of employee recognition ideas. These platforms utilize point systems and integrations with communications platforms to make it easy for managers and fellow employees to give out kudos. Create a Culture of Recognition. Implementing a Rewards System.

Cash Management 520

Cash Management Merchandise Front of House Coupons 520

Modern Restaurant Management

APRIL 27, 2020

License and Insurance – If employees who don’t normally deliver food for the restaurant are using their own vehicles, restaurant management should check for a valid license and insurance before asking the employee to deliver food. Recheck to make sure that the employee is still using the same vehicle.

Delivery 383

Delivery Hiring Transportation Food Safety 383

Culinary Cues

AUGUST 28, 2020

COMMUNICATION. As much as communication is always the number one criticism of those on the receiving end – it will be even more so during times of crisis. Communicate profusely with your business guests – use all of the mediums available and make the communication positive and uplifting. CREATING A BUZZ. QUALITY FIRST.

Social Media 450

Social Media Communication Loyalty Program Training 450

Modern Restaurant Management

APRIL 7, 2021

At the same time, RTW plays a major role in controlling claim costs and the direct impact on insurance premiums. Even if the employer can't fill an entire shift, shortened work schedules minimize the insurance program's wage replacement costs and speed up recovery time. Communicate with Your Insurance Carrier.

Insurance 386

Insurance Document Online Ordering Food Order 386

Modern Restaurant Management

JULY 1, 2020

in March, local businesses that could remain open had to quickly adopt new ways of serving customers, like more convenient communications, curbside pickups, local delivery and contactless payments. Consumers have become accustomed to the new forms of communications and services, and there’s no going back.”

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

OCTOBER 9, 2023

Creating a Supportive Environment Employers should strive to foster open communication and destigmatize mental health discussions. Comprehensive health insurance coverage, including mental health services, ensures that employees have access to necessary treatments without financial barriers.

Employee Relations 492

Employee Relations Workshop Education Insurance 492

7 Shifts

SEPTEMBER 9, 2024

One of the best ways to build camaraderie among your restaurant staff is by encouraging open communication. Leadership training should focus on communication, conflict resolution, and team-building. Only 35% of restaurants and bars offer access to medical insurance, which is significantly lower than the national average of 69%.

2024 335

2024 Social Media Insurance Leadership 335

Modern Restaurant Management

MARCH 31, 2020

The first is to ensure that all of your internal communications are encrypted using a high-quality VPN. For many small businesses, the cost of a successful cyber attack can be catastrophic, and for that reason, you should consider taking out cybersecurity insurance and put in a plan in place for how to respond to a hack.

Website Management 509

Website Management Retail Small Business Online Ordering 509

Modern Restaurant Management

JUNE 17, 2020

Essential to calming the storm is communication with your customers. Accordingly, it is important to know your rights, as well as how to properly communicate with employees regarding back to work protocols. Make sure your communications with staff are reassuring. They already know your restaurant and love what you have to offer.

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Modern Restaurant Management

MAY 13, 2020

Identify and communicate operational priorities. Don’t forget to secure their certificates of insurance, hold-harmless agreements and contracts. Find the time to look at your current contingency plan to evaluate how well policies and procedures were followed (to the extent that they could be).

Healthcare 516

Healthcare Food Safety Certification Insurance 516

7 Shifts

JUNE 3, 2022

And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. Communication is lacking. 72% of employees ranked team communication as important to their satisfaction at work. The Solution: Standardize team communication. Use Manager Log Books.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

FEBRUARY 26, 2021

We use Highlight Healthcare as our primary healthcare for all employees that couples with the umbrella health insurance from the Affordable Care Act. ” For him, communication is key. “Our communication always included ways for our employees to get help if they needed.

Employee Relations 450

Employee Relations Healthcare Communication Insurance 450

Modern Restaurant Management

MAY 17, 2021

Adopting the use of digital menus and no-touch check-out limits staff-to-customer touchpoints, while automating back office operations like business insurance and payroll can help streamline operations both for front of house and back. Though it may seem simple, it’s important to communicate clearly and transparently with staff.

2021 405

2021 Front of House Back of House Hiring 405

Modern Restaurant Management

JANUARY 31, 2020

In the event that an establishment has a third-party security firm, that group might shoulder a significant portion of the load during a violent situation, but it remains critical that your staff be in close communication with security personnel, law enforcement and building occupants before, during and following an incident.

Management 381

Management Management Cash Management Events 381

Modern Restaurant Management

DECEMBER 21, 2023

We must continue bridging that gap through research, communications, and marketing. – Justin Price, Vice President, Business Development, ScanSource POS & Payments Today's insurance market is the toughest in my career. Why such a “hard” insurance market?

2023 309

2023 Insurance 2024 Employee Relations 309

Modern Restaurant Management

JUNE 7, 2021

Provide tools to assist non-benefits eligible employees gain access to medical coverage through the Health Insurance Marketplace, Medicaid and Medicare. This type of program can cost less than a half an hour of wages for the entire month. All employees have cellphones, tablets and TV’s.

Employee Relations 305

Employee Relations Insurance Cash Management 2021 305

7 Shifts

MAY 17, 2022

The most common advice we got was to keep open lines of communication with your employees in both directions. It can be in a team group chat using a restaurant communication app. Benefits” is a term that usually covers the basics—a 401k and health insurance. Recommended Reading: How to Build Restaurant Core Values.

Insurance 370

Insurance Leadership Customer Experience Sports 370

SpotOn

JANUARY 13, 2025

Communicate your hours In the event that you need to close up shop or limit your hours of operation, communicate your status to your customers. This will be helpful for filing insurance claims and applying for state or federal aid programs as they become available. 

Online Ordering 98

Online Ordering Document Email Marketing Back of House 98

Modern Restaurant Management

MARCH 24, 2021

Vehicles, drivers, fuel costs, insurance, payment methods, dedicated prep staff, packaging, storage, tracking, and communication all present challenges. There are plenty of concerns that come along with setting up in-house delivery. They’re not insurmountable, though, and banding together can help solve these as well.

Delivery 473

Delivery Customer Service Point of Sale Customer Experience 473

7 Shifts

APRIL 7, 2021

In some cases, the employer will also educate employees on outside resources like life insurance, homeowners insurance, and even home warranty services. Tell them to communicate with the newer staff members while answering any questions that they may have.

Training 370

Training Food Safety Customer Experience Insurance 370

7 Shifts

AUGUST 27, 2020

Most restaurants still rely on a whiteboard or communication to assign tasks, which can lead to errors and a lack of accountability. (If Using 7shifts team communication tool will allow employees to report incidents to managers discreetly.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

DECEMBER 13, 2021

Across all roles, employees report that the areas that are most impactful when it comes to workplace satisfaction are: Their team—Coworkers, Managers, and Communication. Given that many restaurant employees are around the same age, too, helps foster a sense of community. Communication 4/5. Your coworkers 4.16/5,

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Modern Restaurant Management

APRIL 29, 2021

“You don’t need to say restaurant only when you may just need a good communicator for a logistics role.” Provide great benefits, 401k, life insurance, etc. ” Before COVID, Nguyen said his restaurant handled approx. 200 online orders a month with one to two people. ” One way to do so: increase menu prices.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

MARCH 25, 2020

" The Coronavirus Response Kit includes templates to help restaurants communicate these rapid changes. These restaurants and businesses need a specialized insurance policy. The coverage sits excess of the driver's own insurance. ." says Mike Werlinger, co-owner of Ama's Mexican Restaurant, in Hearne, Texas. "Since

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289