Culinary Cues

FEBRUARY 8, 2020

Building pride in team is a foundational requirement of leadership and coaching. YES- PAY THEM FAIRLY AND CREATE A BENEFIT PROGRAM. This can be an incentive program that engages the employees in helping the restaurant reach its goals through efficiency, waste reduction, and a unified approach towards being entrepreneurial.

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

Modern Restaurant Management

MARCH 11, 2025

What used to be a basic employee benefit plan for only full-time workers has since changed to personalized benefits such as daycare assistance and mental health programs for both full-and part-time employees. Restaurants that tell a compelling story, offer meaningful engagement, and create purpose-driven experiences earn lasting loyalty.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Embrace the Suck

MAY 14, 2023

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

Leadership 221

Leadership Customer Service Customer Experience Loyalty Program 221

7 Shifts

SEPTEMBER 25, 2024

Usually, that's a reflection of those people, the leadership at the store, and what the brand stands for.” Clearly define the steps for advancement, such as training programs, skill development, and promotion timelines, ensuring employees understand how they can grow within the organization.

Loyalty Program 329

Loyalty Program Hospitality Download 2024 329

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. Last November, the brand opened its first Latin America location in Mexico City. and was with the fast-food chain for nearly 20 years.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. “Collectively, my leadership team has chosen to fight, and we want our franchisees to fight as well.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty. Illes Foods' Fourth Generation CEO.

Travel 297

Travel Food Hotels Loyalty Program 297

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program. A comprehensive training program.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

OCTOBER 22, 2020

The Multicultural Foodservice & Hospitality Alliance (MFHA), 4thMVMT, and PepsiCo announced a formal collaboration to provide leadership development and increase business ownership opportunities for Black people in the restaurant industry. million over the next five years to build and sustain the program. Holsom by Yogurtland.

Franchise 385

Franchise Franchising Loyalty Program Kitchen Safety 385

Modern Restaurant Management

FEBRUARY 18, 2020

Fourth, the Internet and its many apps, online reviews, and socially viral communication speeds will continue to disrupt restaurant industry traffic, revenues, brands, and survivability even more over the next decade. This is already creating major shifts in customer discovery, loyalty, and relationship. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Open for Business

OCTOBER 15, 2024

That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. A well-structured management training program equips new leaders with essential skills while promoting ongoing development.

Training 60

Training Management Management Loyalty Program 60

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). Program, which has impacted more than 65 million students in 35 years. Since 2016, Pizza Hut has impacted over 22 million lives through its literacy initiatives and programs. Local Subway® Day Program Celebrates Nearly a Decade. A rebrand (June).

Franchise 275

Franchise Franchising Loyalty Program Book 275

Modern Restaurant Management

FEBRUARY 25, 2020

Through the acquisition, WorkJam is deepening its investment in thought leadership in open shift marketplaces, flexible scheduling for employees, and schedule self-service for frontline workers and managers. and is launching a new mobile payment and loyalty rewards platform, branded as Perk Hero. ” Extra Features for xtraCHEF.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

SEPTEMBER 10, 2021

Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. ” The new owners/operators will travel to Dallas to attend Dickey’s training program – Barbecue University.

Franchise 471

Franchise Franchising Food Fast Casual 471

Sling

MAY 25, 2022

Unfortunately, building a strong team management program is often easier said than done. However you choose to categorize your team management efforts — as a business responsibility, a manager responsibility, or both — implementing such a program is essential for your continued success. 7) Communicate often.

Leadership 78

Leadership Management Management Loyalty Program 78

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Mailender added, “On behalf of the entire Checkers & Rally’s family, I would like to thank Rick Silva for his partnership and many years of leadership.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Sinek also talks about a concept called The Golden Circle and if you can learn the correct way to communicate it will change the course of your restaurant in a very positive way. Loyalty programs. Sales is a vanity metric. Online ordering.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

DECEMBER 16, 2019

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. The survey found that loyalty programs can be important motivators as well, according to 58 percent of respondents.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Squirrel Systems

JUNE 3, 2024

Real-Time Communication : Effective communication is vital in a fast-paced environment like a restaurant. Labor management technology often includes messaging systems that allow managers and staff to communicate in real-time. This fairness fosters trust and loyalty among staff members.

Technology 91

Technology Management Management Restaurant Law 91

Clover - Restaurants

JUNE 6, 2024

Hiring a restaurant leadership team can be overwhelming, but great people are out there to steward your business and satisfy your customers. Decide what restaurant leadership roles you need Do you need a refreshed bar program? Great restaurant managers are great communicators. The question is, how do you find a good one?

Leadership 52

Leadership Front of House Back of House Cash Management 52

7 Shifts

JANUARY 10, 2024

An RMS can help with employee management by giving employees a digital connection point with restaurant leadership. A CRM system helps restaurants understand their customer base, communicate more consistently and effectively, and target their marketing efforts to the right customers.

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

An RMS can help with employee management by giving employees a digital connection point with restaurant leadership. A CRM system helps restaurants understand their customer base, communicate more consistently and effectively, and target their marketing efforts to the right customers.

Management 195

Management Management Point of Sale POS 195

Modern Restaurant Management

MAY 1, 2020

SMG has closely followed the rise of off-premise dining and the impact of COVID-19 on consumer behavior to help restaurants navigate customer experience challenges, protect brand reputation and drive customer loyalty. take out/ delivery offerings still being available (41 percent).

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

MARCH 11, 2025

Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. But as businesses go online, a good security program will also address (and help prevent) the theft of valuable digital information from restaurant computers. Here’s how to achieve that. The Sling app can help.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Restaurant365

SEPTEMBER 16, 2021

Alongside other career programs, examine your own internal promotion process. To boost your hiring, communicate directly about your wages and benefits from the beginning, and promptly extend a job offer when you are interested in a hire. To effectively communicate about your company to new hires, promote your values everywhere you can.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Sling

OCTOBER 9, 2020

Without a strong connection between ownership, management, and all levels underneath, it is very difficult to maintain productivity , loyalty, motivation , and focus. With a strong employee/employer relationship in place and an effective human resource management program to govern it, your business will thrive.

Management 78

Management Management Loyalty Program Recruiting 78

Black Box Intelligence

AUGUST 5, 2021

The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Many workers are resentful of leadership, due to what they perceive as unfair compensation and subpar working conditions. The trickle-down impacts of the labor shortage.

Recruiting 102

Recruiting 2021 Management Management 102

Sling

AUGUST 9, 2023

Article Updated Date Top 12 Hotel Management Software Solutions for 2023 August 2023 How To Open a Restaurant: A Step-by-Step Guide August 2023 How To Increase Restaurant Profit Margin: A Complete Guide August 2023 Top 10 Medical Scheduling Software Tools for 2023 August 2023 The 16 Best Free Work Schedule Maker Tools In 2023 August 2023 15 Best Employee (..)

Article 78

Article 2023 2022 2021 78

Sling

AUGUST 31, 2020

Successful onboarding depends a great deal on effective communication and actually starts before the new team member’s first day. With a successful workforce management program in place, human resources functions as a way to gain control over aspects of your business that you once thought to be out of your reach. Time tracking.

Employee Relations 78

Employee Relations Hiring Article Loyalty Program 78

Black Box Intelligence

AUGUST 5, 2021

The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Many workers are resentful of leadership, due to what they perceive as unfair compensation and subpar working conditions. The trickle-down impacts of the labor shortage.

Recruiting 98

Recruiting 2021 Management Management 98

360Training

JULY 23, 2020

In the absence of leadership, morale tanks throughout the restaurant and turnover increase there, as well. You need a comprehensive training program for new managers. Why You Should Cultivate Leadership Skills Early. You may be afraid you’re training them to leave you, but the truth is investment breeds loyalty.

Coaching 78

Coaching Leadership Food Safety Kitchen Safety 78