Embrace the Suck

FEBRUARY 12, 2020

Are you actively recruiting talent each week or just placing a couple of boring job ads hoping that the next superstar is going to walk in? Communication is key if you want to build a badass culture. Communication in restaurants sucks! Communication can be broken down into three ratios: 7-38-55. Bad hiring is a disease.

Coaching 337

Coaching Email Marketing Communication Workshop 337

Culinary Cues

MAY 13, 2023

This requires a complex organization of independent operations that are still required to communicate, share, and fall in line with the mission of the property. So where will you get exposure to much, if not all of that?

Hotels 440

Hotels Point of Sale Cash Management Training 440

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. By providing training focused on life skills that extend beyond the restaurant environment, such as communication, goal setting, and leadership, this demonstrates holistic investment in the workforce.

Front of House 230

Front of House Loyalty Program Back of House Training 230

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams.

Coaching 110

Coaching Franchise Franchising Book 110

7 Shifts

JANUARY 31, 2024

For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. An effective leader inspires and motivates the team and uses their communication skills to foster a collaborative environment.

Management 397

Management Management Kitchen Safety Front of House 397

Embrace the Suck

APRIL 18, 2022

Sinek also talks about a concept called The Golden Circle and if you can learn the correct way to communicate it will change the course of your restaurant in a very positive way. So, let me give you an example of how a typical restaurant communicates: “We’re a local family taco restaurant. I should recruit more talent.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

7 Shifts

JUNE 8, 2020

Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.” Rachel: “Hustle, flexibility, communication and teamwork skills.” Katie: “ I needed more stability, I wanted a different environment and felt like I grew out of the late-night shifts, and wanted more of a leadership role.”

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Apicbase

JUNE 20, 2022

Once someone is interested in your concept, you need to understand what type of info they are looking for and how to communicate with them. You need to know that every good working relationship starts with transparent communication, a consistent and regular feedback flow, and mutual respect. The wildcard: your customer database.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Open for Business

MARCH 1, 2023

In fact, team members who have fun on the job are likely to recruit friends for open positions where they work. Top three skills needed: Good with numbers Computer literacy Good customer service Communications manager job description Not every restaurant will require a communications person.

Cash Management 78

Cash Management Fast Casual Front of House Fine Dining 78

ExactHire - Restaurants

FEBRUARY 21, 2022

They provide contactless convenience to communicate essential information to the reader via a mobile device. Those nifty square shapes of lines are rising in popularity due to our increasing need for mobile communication, especially since the onset of the pandemic. QR codes are not new, but they are a bit newer to mainstream use.

Hiring 98

Hiring Recruiting Tip Distribution Communication 98

Sling

MARCH 25, 2021

2) Recruit For Best Fit. Your business will develop its own preferred methods of finding employees , but the most important aspect of it all is recruiting the best fit for the group cohesion of your team. Once you’ve identified what your business needs, you can recruit accordingly. 13) Communicate. 6) Emphasize Inclusion.

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Recruiting Communication Hiring Small Business 148

7 Shifts

JANUARY 31, 2024

For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. An effective leader inspires and motivates the team and uses their communication skills to foster a collaborative environment.

Management 195

Management Management Kitchen Safety Front of House 195

Xtra Chef

JULY 14, 2020

As People & Culture Manager, I’m responsible for managing all HR operations – from recruiting to payroll and benefits. I also have a role in company communications and working with teams and leadership with an overall goal of making the experience of working at xtraCHEF a positive one.

Recruiting 89

Recruiting Leadership Travel Book 89

Restaurant365

SEPTEMBER 16, 2021

To boost your hiring, communicate directly about your wages and benefits from the beginning, and promptly extend a job offer when you are interested in a hire. To effectively communicate about your company to new hires, promote your values everywhere you can. The hospitality industry is in constant hiring mode.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Society Insurance

SEPTEMBER 7, 2022

Recruiting new employees is one of the most important responsibilities of any business. If you’ve ever been responsible for recruiting, you know it can also be one of your most time-consuming responsibilities. To help make your recruitment process easier, here are six ways you can find exceptional job candidates.

Recruiting 52

Recruiting Insurance Social Media Reference 52

Sling

OCTOBER 9, 2020

2) Recruitment, Hiring, And Onboarding. When examining your own business to identify what human resources does, a key responsibility is recruitment, hiring, and onboarding. Effective onboarding is largely dependent on communication and starts before the new employee even arrives at your place of business.

Management 78

Management Management Employee Relations Recruiting 78

Sling

MARCH 16, 2021

Recruiting. 3) Leadership. As in all aspects of your business, leadership plays a critical role in human capital management efforts. With this information in hand, HCM leadership will be well equipped to implement policies that are directly in line with your business strategy, vision, and values. Communication.

Management 78

Management Management Leadership Employee Relations 78

7 Shifts

SEPTEMBER 19, 2019

A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money. Because happier employees are also less likely to leave, you don't spend money recruiting and training new hires. Build a culture of communication. Related reading: [Study] Is Workplace Happiness All About Pay?

Management 284

Management Management 2019 Employee Relations 284

ExactHire - Restaurants

FEBRUARY 21, 2022

They provide contactless convenience to communicate essential information to the reader via a mobile device. Those nifty square shapes of lines are rising in popularity due to our increasing need for mobile communication, especially since the onset of the pandemic. QR codes are not new, but they are a bit newer to mainstream use.

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

Ken Burgin

FEBRUARY 13, 2024

They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Sling

OCTOBER 9, 2020

Primary responsibilities of the human resources (HR) department include: Recruiting Hiring Onboarding Training Compliance Retaining. As a whole, staffing typically involves the recruitment, hiring , and onboarding of new employees. The function of human resource management has changed drastically over the years.

Management 78

Management Management Loyalty Program Recruiting 78

Sling

AUGUST 31, 2020

2) Recruitment And Hiring. Human resources functions also include finding, recruiting, and hiring the high-performing employees your business needs to get ahead. Successful onboarding depends a great deal on effective communication and actually starts before the new team member’s first day. Customizable communication (e.g.,

Employee Relations 78

Employee Relations Hiring Loyalty Program Article 78

Restaurant365

SEPTEMBER 17, 2021

Make sure to communicate that this isn’t just another job responsibility that you are attaching onto their roles. If you can communicate to employees that this is a long-term investment in their industry knowledge, you may find that they are more likely to stick around for the long term. Hire with retention in mind. Conclusion.

Hiring 78

Hiring Recruiting Training Communication 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

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Article 2023 2022 2021 78

The Restaurant Times

FEBRUARY 18, 2022

You can take help from recruiting agencies, professional networking sites, post an advertisement or conduct mouth advertising to hire a desired candidate. Excellent communication skills : Your night shift chefs also need to address guests and co-workers politely, using appropriate and professional language. Source: Fine Dining Lovers.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Modern Restaurant Management

AUGUST 2, 2024

Looking at potential top challenges for the rest of the year, 38 percent identified sales as the top concern, 24 percent said recruiting and retaining staff, 18 percent said labor costs, and 16 percent said food costs. With a heightened focus on team training, operators are also looking to revamp how they skill up teams.

Influencer 100

Influencer Pricing 2024 Social Media 100

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations. Strong Leadership Skills.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Sling

JANUARY 25, 2023

3) Employee engagement Employees who are more engaged tend to be more in line with the business’s vision , produce higher-quality work, integrate better with the company culture , and connect more readily with leadership and coworkers. HRMS can help cultivate the employee engagement that leads to a better team and a better business.

Management 78

Management Management Insurance Tip Distribution 78

ExactHire - Restaurants

OCTOBER 13, 2021

If you’re like most recruiters, you’ve researched the best jobs sites and you’re capable of writing killer job ads that get job seekers’ attention. Good employer branding in recruitment is the blueprint for attracting the attention of and creating a relationship with prospective candidates. Communicate with candidates.

Recruiting 52

Recruiting Employee Relations Hiring Social Media 52

The Restaurant Coach University

JANUARY 29, 2017

You’re communicating, working together for a shared vision and mission. The common thread in this bad recipe is lack of vision and poor leadership. You offset the replacement of bad team members by always recruiting. You must actively recruit new team members. A recipe for success. A recipe for failure.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Restaurant365

MARCH 15, 2022

Recruitment and retention strategies go hand in hand. A process-driven referral bonus communicates, “We value our employees. If you turn the program on and off depending on your need, you’re communicating to your employees that you can’t fill this job and need any help you can get. Communicate what the benefit entails.

Hiring 78

Hiring Cash Management Insurance Communication 78

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. Accountability. Human Resources (HR) Departments. Performance Improvement Process (PIP).

Coaching 97

Coaching Employee Relations Hiring Document 97

Notch

SEPTEMBER 11, 2018

Or do you feel like there is a lack of vision and poor leadership that’s contributing to inconsistent food and unhappy diners? Or is there a lack of vision and poor leadership that’s making the food inconsistent and the guests unlikely to make a return visit? Offset this by actively recruiting. Your restaurant is the same way.

Leadership 52

Leadership Hiring Coaching Food Order 52

Restaurant365

JUNE 15, 2021

The cost of replacing an employee covers everything like recruiting, hiring, onboarding, training, and a development period. Ensure leadership embodies the vision to rally team behind leaders toward common goals. Ensure leadership embodies the vision to rally team behind leaders toward common goals. Conclusion.

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BOH FOH Back of House Point of Sale 78

Notch

SEPTEMBER 11, 2018

Or do you feel like there is a lack of vision and poor leadership that’s contributing to inconsistent food and unhappy diners? Or is there a lack of vision and poor leadership that’s making the food inconsistent and the guests unlikely to make a return visit? Offset this by actively recruiting. Your restaurant is the same way.

Leadership 45

Leadership Hiring Coaching Food Order 45

Modern Restaurant Management

JANUARY 17, 2020

For those who may not want to be in a manager role, the brand is introducing "Makers," a program for restaurant team members who want to elevate their passion for the brand and want leadership experience. Paris Baquette's Leadership Changes. ” I Heart Mac & Cheese is now open in Cooper City, Florida.

Franchising 136

Franchising Franchise Fast Casual Leadership 136

Modern Restaurant Management

SEPTEMBER 14, 2021

Under Barb’s leadership, TSFR’s Del Taco restaurants consistently broke system wide sales records and TSFR was named franchisee of the year two years in a row. Restaurant and Chef and Leadership award categories will continue to have no fees for entry. Module 3: Communication. Module 4: Recruitment and Onboarding.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173