Remove Communication Remove Leadership Remove Recruiting
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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Two

Modern Restaurant Management

Beyond logistics, the biggest transformation has been in leadership. Leading brands like Cracker Barrel are already using on-demand interviews and AI-driven assessments to cut down on administrative tasks for recruiters. Many restaurants started using two-way radio systems with earpieces so staff could communicate.

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To Mitigate ‘The Great Resignation’ Refocus on the Employee Experience

Modern Restaurant Management

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. By providing training focused on life skills that extend beyond the restaurant environment, such as communication, goal setting, and leadership, this demonstrates holistic investment in the workforce.

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Restaurant Staff Training 101

7 Shifts

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. In fact, 80% of learning and development leaders say management and leadership skills are their top training priorities. When creating a training plan, you must distinguish between these two areas.

Training 195
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The Downfall of a Restaurant: A Leadership Deficit

Embrace the Suck

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

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The Winning Strategy: Attracting and Retaining Top Talent for Your Restaurant – A Four-Step Approach

Embrace the Suck

But these fresh recruits often stick around only briefly before setting off, triggering a repeating cycle of worry. Step 2: Proactive Recruitment Unearthing top-tier talent demands active recruitment. Instead, we should be on the offense, taking our recruitment strategy to the talent pool. It's astounding! Are they alive?

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The Restaurant Owner's Guide to Managing Chefs

The Rail

Establish Clear Communication Channels Running a restaurant, particularly one with a gifted group of cooks, depends mostly on effective communication. Effective communication guarantees that expectations are set, errors are reduced, and the general flow of work runs faultlessly.

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The Top 10 Things Learned from Working with 1000+ Restaurants

Embrace the Suck

Are you actively recruiting talent each week or just placing a couple of boring job ads hoping that the next superstar is going to walk in? Communication is key if you want to build a badass culture. Communication in restaurants sucks! Communication can be broken down into three ratios: 7-38-55. Bad hiring is a disease.

Coaching 337