Modern Restaurant Management

OCTOBER 28, 2022

Modern restaurants need strong leadership right now to guide them through these changes and challenges. And though that in and of itself is helpful, it also communicates something important to your employees – you care about their experience and want to make things easier for them. 3 – Foster Better Communication.

Leadership 188

Leadership Loyalty Program Communication Training 188

7 Shifts

AUGUST 2, 2022

From what culture is, to how it's built, and how to use servant leadership, a lot of ground was covered. Core values communicate culture. But how do you communicate what behaviors and qualities that you want (and don't want?). You can train skills, but you can't change who someone is. The key to success?

Leadership 370

Leadership Webinar Hiring Training 370

7 Shifts

SEPTEMBER 21, 2023

Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall. But they also find that staff communication is among their top challenges.

2023 397

2023 Hiring Leadership Fast Casual 397

Culinary Cues

AUGUST 31, 2020

In all cases, there will be a re-shuffling of priorities driving changes to the profile of the “best candidate” for the leadership position in the kitchen. This is where you need to be. [] POWER vs. LEADERSHIP. “I This is what brings a team together and firing on all cylinders. [] LACK OF TRAINING.

Leadership 412

Leadership Point of Sale Training Coaching 412

7 Shifts

SEPTEMBER 9, 2024

High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. One of the best ways to build camaraderie among your restaurant staff is by encouraging open communication. Equip your managers with leadership skills that go beyond simply assigning tasks.

2024 335

2024 Social Media Insurance Leadership 335

Culinary Cues

JANUARY 11, 2020

Ample research has been done pointing to the most significant culprit behind these issues – POOR COMMUNICATION! We live in a world where numerous communication tools are available and where an overload of ineffective communication abounds, confuses, and even irritates those on the receiving end.

Communication 323

Communication Leadership Employee Relations Entertainment 323

Culinary Cues

MARCH 23, 2020

If we push aside much of the chatter and get down to the necessities in life that are food, shelter, clothing, health, family, communication and trust that rise to the top of the priority list. PLAN BETTER – TRAIN HARDER. This is where we are today. What can we do (we referring to those whom others depend on for solutions)?

Communication 294

Communication Healthcare Food Food Safety 294

7 Shifts

MARCH 23, 2022

It was a two-day training for managers.” So I think it was almost two, eight-hour days training for the managers got to implement.”. The training took like an hour for us to pick, pick it up and start using it,” says Buck. With their original methods of scheduling, communication among staff and management was disconnected.

Front of House 369

Front of House Back of House Communication Food Safety 369

Modern Restaurant Management

SEPTEMBER 16, 2024

By implementing a situational-based training program, Disney was able to define how and when you, as a front line “cast member” were empowered to step out of your normal role and interact with a park guest. This situational based training removed the ambiguity and empowered us all to do things because it was the right thing to do.

Leadership 180

Leadership Operations Loyalty Program Guest Recovery 180

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. PLAN BETTER – TRAIN HARDER. www.meyersassociates.com.

Beverage 498

Beverage Events Food Order Website Management 498

7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

JULY 29, 2021

The Key to Communication. 7shifts also helps Kaldi's categorize hourly team members vs those who are still training. “We We can very easily look at how much labor is being spent on training, that we love,” says Methvin. Want to schedule smarter and communicate clearer like Kaldi's Coffee? The Key to Communication. “We

Communication 370

Communication Employee Relations Coaching 2014 370

Culinary Cues

AUGUST 14, 2020

Study and watch – these are the characteristics of businesses that are supported by loyal customers, able to attract great people, viewed as wonderful places to work, and willing to share the responsibilities of leadership. PLAN BETTER – TRAIN HARDER. Small, personal and people first always shines above large and business first.

Small Business 385

Small Business Leadership Customer Service Communication 385

Modern Restaurant Management

MARCH 19, 2024

Work Ethic : The foundational principle of a strong work ethic seems to be fading from business training faster than the implementation of robotics. The scarcity of training, communication and preparation skills are diminishing the quality of service across the board and should be of concern for the industry as a whole.

Leadership 197

Leadership Customer Service Customer Experience Technology 197

Culinary Cues

SEPTEMBER 14, 2019

There is so much to learn about food, service, operating a business, people and traditions, and leadership. It might be an in-service training session, a one-on-one demonstration to a young cook, a pre-meal session with front-of-the-house, or even a simple “words of wisdom” post on the employee bulletin board. COMMUNICATE.

Front of House 300

Front of House Communication Back of House Reference 300

Culinary Cues

MAY 13, 2023

This requires a complex organization of independent operations that are still required to communicate, share, and fall in line with the mission of the property. So where will you get exposure to much, if not all of that? Know what you want and chart a path.

Hotels 440

Hotels Point of Sale Cash Management Training 440

Culinary Cues

DECEMBER 12, 2021

Finding the right concept, building in the right location, finding, and training the best staff, nurturing the team, and creating a menu that reflects the needs of the guest and the passion of the cook is only the beginning. PLAN BETTER – TRAIN HARDER. First, allow me to address the dichotomy of the artist/accountant.

Restaurant Law 405

Restaurant Law Education Definition Social Media 405

Culinary Cues

DECEMBER 30, 2019

Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET. Make sure that owners retain ample ownership of the concept, standardize as much as possible, and constantly train a strong bench of people who can step up to the plate if the chef departs. [] FAILING TO ASK THE CUSTOMER.

Cash Management 274

Cash Management Point of Sale Leadership Website Management 274

Embrace the Suck

MAY 24, 2023

Take the initiative, communicate, and show genuine interest in their capabilities. If a candidate seems promising in terms of personality, complement it with a behavioral assessment to gain a better understanding of their leadership style, communication skills, and response to feedback.

Recruiting 335

Recruiting Hiring Coaching Customer Experience 335

7 Shifts

SEPTEMBER 25, 2024

Creating viable career paths through training, upskilling, and promotions can enable operators to keep top talent around—while growing their business with them. Usually, that's a reflection of those people, the leadership at the store, and what the brand stands for.”

Loyalty Program 329

Loyalty Program 2024 Download Hospitality 329

7 Shifts

OCTOBER 2, 2019

Additionally, make them accessible in a shared drive or through your restaurant communication system. Take the time you need to get trained up on the technology your restaurant uses, and learn best practices. Leadership Leadership is more than making decisions and giving directives. Let’s review what those are.

Management 285

Management Management Communication Back of House 285

Embrace the Suck

JANUARY 13, 2021

I stopped trying to run the show and instead trained my team on how to run it with my expectations. We all have an unconscious bias that we are communicating and leading the team 100%. Leadership is not easy and whoever sold you on that b t should be charged with negligence. Communicate your expectations. Escape Plan.

Coaching 360

Coaching Back of House Front of House Take-out 360

Culinary Cues

JANUARY 15, 2022

This is how a cook can be fulfilled – knowing he or she is communicating with another person and setting the stage for happiness, even if it is for a short period of time. Leadership is unlocking people’s potential to become better.”. PLAN BETTER – TRAIN HARDER. This is what being a cook is all about. Bill Bradley.

Uniforms 424

Uniforms Front of House Food Safety Healthcare 424

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. But it's up to you to ensure you're using the best kind for each of these areas, become fluent in how to use them, and know how to train your staff if it's a technology they'll be using.

Management 397

Management Management Kitchen Safety Front of House 397

Culinary Cues

JULY 20, 2021

Anger over a realization that a kitchen did not meet expectations can often be associated with a realization that the chef failed to properly train or communicate. Now, of course, it is part of the chef’s job to train cooks to be conscientious about costs, but you get the general idea. PLAN BETTER – TRAIN HARDER.

Training 474

Training Leadership Café Waste 474

7 Shifts

AUGUST 16, 2024

One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager.

Management 195

Management Management 2024 Leadership 195

7 Shifts

MAY 17, 2022

The most common advice we got was to keep open lines of communication with your employees in both directions. &pizza takes the idea to what some may consider the extreme; Every employee has cell phone numbers for company leadership—including their CEO, Michael Lastoria. Recommended Reading: How to Build Restaurant Core Values.

Insurance 370

Insurance Leadership Customer Experience Sports 370

Modern Restaurant Management

SEPTEMBER 8, 2023

Luckily, there are proven ways to help build a solid, positive food safety culture, including boosting trust, improving communication, educating employees, and relying on tech tools, including Artificial Intelligence. Improve Communication Effective communication is vital in establishing and maintaining a strong food safety culture.

Food Safety 208

Food Safety Allergens Food Audits 208

Culinary Cues

MAY 26, 2020

So the question is – where is the leadership in building such a plan? Where is the real leadership from professional organizations and from the communities where those restaurants reside? Where is the collaboration among community restaurants to portray a consistent message and a self-assessment process?

Kitchen Safety 270

Kitchen Safety Food Safety Leadership Front of House 270

Modern Restaurant Management

MARCH 1, 2022

Empowering Employees with the Right Tools and Training. By providing training focused on life skills that extend beyond the restaurant environment, such as communication, goal setting, and leadership, this demonstrates holistic investment in the workforce. Restaurant people are “people-people.”

Front of House 230

Front of House Loyalty Program Back of House Training 230

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. Maybe there was a breakdown in communication somewhere along the internal meal preparation process. To increase order accuracy, your restaurant should: Prioritize training. Even when things are hectic, training must remain a priority. Shift that mindset.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

Modern Restaurant Management

JULY 18, 2024

It's imperative that managers adopt strategies that motivate employees through self-pride, a sense of accomplishment, and a supportive environment grounded in communication, honesty, integrity, and hard work. Communication Open and honest communication is essential in preventing burnout.

Management 189

Management Management FOH BOH 189

Modern Restaurant Management

AUGUST 3, 2022

It hasn’t always been easy, but I think our success in expanding and pivoting in difficult situations ultimately boils down to three factors: the team’s communication philosophy, ability to make quick decisions, and our confidence in the restaurant’s team, brand and story. Communication.

Communication 203

Communication Leadership Food Supply Back of House 203

Culinary Cues

MAY 19, 2022

Duke, Tom, and Sabrina returned the communication: “Yes chef”. He had the talent and all the leadership qualities of a great chef. PLAN BETTER – TRAIN HARDER. Jake was stationed at expo and the staccato frenzy of the printer created a rhythm for each cook to find his pace in the music of the kitchen. Restaurant Consulting.

Seating 388

Seating Dine-in Seasonal Menu Leadership 388

7 Shifts

JUNE 8, 2020

Rachel: “Hustle, flexibility, communication and teamwork skills.” Katie: “ I needed more stability, I wanted a different environment and felt like I grew out of the late-night shifts, and wanted more of a leadership role.” Rachel: “ We used 7shifts as our scheduling, communication, and labor management tool!

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. Before ramping up operations, conduct training meetings with staff to discuss your restaurant’s protocol for reporting injuries and symptoms. Foster Good Hygiene.

Employee Relations 218

Employee Relations Customer Experience Communication Training 218

Culinary Cues

JANUARY 12, 2021

From purchasing to plating there was a commitment to communication and doing your job well. PLAN BETTER – TRAIN HARDER. Service was swift and efficient as the 300-400 patrons were acknowledged at each meal. What was most impressive to me was the work leading up to service. Rest in Peace Chef! Harvest America Ventures, LLC.

Seasonal Menu 472

Seasonal Menu 2005 Hotels Customer Service 472