7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. 7shifts has developed its own hiring and training course for restaurants to help you with the entire recruitment and onboarding process.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Open for Business

MARCH 1, 2023

It can turn your team into effective recruiters and trusted brand ambassadors that bring you talented hospitality pros whenever it’s time to hire. These bonuses motivate employees to recruit other talented restaurant professionals in their network. Referred applicants are more likely to accept the offer.

Cash Management 78

Cash Management Recruiting Hiring Reference 78

7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Improve Employee Communication. Improvement Tips. What Does Restaurant Operations Mean?

Operations 363

Operations Inventory Hiring Customer Service 363

Restaurant365

MAY 22, 2020

Recruiting better candidates to re-engage your workforce. Since recruiting your staff can be such an extensive undertaking, here are a few factors for you to consider when designing an effective recruiting and onboarding process to rehire and appropriately schedule your restaurant’s workforce.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Embrace the Suck

MARCH 22, 2019

This is good news for the restaurant that is willing to make recruiting a priority. Actively recruiting talent must be a top priority when hiring in the coming year! They are just starting to turn 21 and are a prime resource if you know how to recruit them. It must be communicated constantly.

Recruiting 255

Recruiting Social Media Back of House Hiring 255

ChowNow

OCTOBER 17, 2024

There are sections to remember and availability to reference. Improve team communication 72% of employees say team communication is necessary to their satisfaction at work, according to a survey 7shifts ran in 2022. Would you be more actively recruiting new team members or coaching existing team members?

Coaching 78

Coaching Recruiting POS Communication 78

Society Insurance

SEPTEMBER 7, 2022

Recruiting new employees is one of the most important responsibilities of any business. If you’ve ever been responsible for recruiting, you know it can also be one of your most time-consuming responsibilities. To help make your recruitment process easier, here are six ways you can find exceptional job candidates.

Recruiting 52

Recruiting Insurance Social Media Reference 52

ExactHire - Restaurants

DECEMBER 9, 2022

High-volume hiring refers to the practice of filling a high-number open requisitions within a short timeframe. Successful high-volume recruitments rely heavily on efficient application screening. This means having a screening plan in place before recruiting begins. Communicate your culture. What is High-Volume Hiring?

Hiring 98

Hiring Recruiting Customer Experience Management 98

Culinary Cues

OCTOBER 4, 2022

The left and the right may, to some, reference liberal or conservative political beliefs, but when it comes to acting in a civil manner – examples go way beyond politicians and their evolving platforms. When did civility (or lack thereof) become only referenced when considering political discourse?

Supplies 405

Supplies Healthcare Presentation Restaurant Law 405

EATER

OCTOBER 1, 2024

The stadium recruited some of Kansas City’s most iconic eateries to feed fans, capitalizing on energy building in both the dining scene and women’s sports over the last few years. We had the Chicken Z-Man,” Martin says, referring to the famed smoked meat sandwich. A prominent name in the city’s barbecue scene , Joe’s is a big draw.

Sports 104

Sports Food Seasonal Menu Recruiting 104

Restaurant365

FEBRUARY 11, 2021

Updated recruiting concepts for retention. Recruiting as a strategy is underused in the restaurant industry. Recruiting is different from hiring. Recruiting is proactively trying to find team members who are a good fit for your restaurant business. Here are the top-level concepts of recruiting to start considering.

Recruiting 78

Recruiting Hiring Website Management Social Media 78

Society Insurance

SEPTEMBER 14, 2022

With the explosion of social media and sites like Glassdoor , people can comment on their experiences with your recruitment and employment process. Throughout the whole recruitment process, from the initial phone screen to the interview stage, recruiters should inform candidates of what they should expect next in the recruitment process.

Recruiting 52

Recruiting Hiring Reference Customer Experience 52

The Rail

NOVEMBER 18, 2022

Create unified communications about sexual harassment policies to help keep your restaurant employees safe and on the same page. Also, ensure they’re accessible in a central platform that houses all of your policies so your employees can refer to them whenever needed. Start in your recruiting and hiring process.

Communication 111

Communication Back of House Recruiting Events 111

Restaurant365

SEPTEMBER 16, 2021

To boost your hiring, communicate directly about your wages and benefits from the beginning, and promptly extend a job offer when you are interested in a hire. To effectively communicate about your company to new hires, promote your values everywhere you can. The hospitality industry is in constant hiring mode.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Goliath Consulting

FEBRUARY 26, 2021

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. Is it community? References: [link] [link]. So what do we mean by culture? What do you value?

Customer Experience 109

Customer Experience Customer Service Café Magazine 109

Open for Business

MARCH 1, 2023

In fact, team members who have fun on the job are likely to recruit friends for open positions where they work. Top three skills needed: Good with numbers Computer literacy Good customer service Communications manager job description Not every restaurant will require a communications person.

Cash Management 78

Cash Management Fast Casual Front of House Fine Dining 78

7 Shifts

SEPTEMBER 19, 2019

A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money. Engineer Your Menu for Profits Menu engineering refers to the actions you take to create a more profitable menu. Build a culture of communication. Related reading: [Study] Is Workplace Happiness All About Pay?

Management 284

Management Management 2019 Employee Relations 284

ExactHire - Restaurants

FEBRUARY 17, 2022

Online applications are great for recruiters because the information candidates enter goes directly into the ATS. Letting your candidate decide the best method to communicate isn’t just about prioritizing their preferences. Using an ATS lets you ask applicants up front which mode of communication works best. Text message?

Hiring 98

Hiring Customer Experience Mobile Ordering Communication 98

Tableo

JUNE 21, 2023

Casting a wide net to attract top talent You need to recruit excellent talent right away if you want to create an exceptional team. This will enable you to recruit people from a larger pool as well as those who have a particular interest in the restaurant business.

Recruiting 40

Recruiting Seminar Hiring Workshop 40

Open for Business

JUNE 15, 2023

Why empathy is important in restaurants Cultivating empathy—and other soft skills like communication, attention to detail, and taking initiative—helps employees deliver outstanding hospitality that makes guests feel heard and valued. This communication technique goes beyond hearing what another person has to say. Credit: Getty Images.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

The Restaurant Times

AUGUST 5, 2022

Now communicate your requirements accordingly. Before contacting anyone for an interview, complete the background investigation and call and speak with a few of the references. Existing employees also play a crucial role in your hiring process because employee recruitment and retention is a circular process.

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Goliath Consulting

MARCH 19, 2021

Other workplace stressors could include lack of flexible scheduling, conflicts between coworkers, or lack of transparency and communication. “As Employees who are disgruntled by poor management are likely to leave their jobs, including their top talents, and that’s why operators must communicate openly with their staff.

Recruiting 78

Recruiting Small Business Magazine Hiring 78

Sling

JANUARY 18, 2023

HR analytics (also referred to as people analytics, workforce analytics, and talent analytics) is the process of collecting and analyzing data about your operation in order to improve workforce performance and business outcomes. Table of contents What is HR analytics? Why is HR analytics important?

Hiring 78

Hiring Recruiting Small Business Information 78

Sling

AUGUST 8, 2024

And, when it comes to organizing, managing , and optimizing your workforce, there’s no better app than Sling.

Events 78

Events License Hiring Website Management 78

Restaurant365

NOVEMBER 23, 2021

Was it even possible to recruit that many people? “I The very best Learning Management Systems don’t stop at training content; they underpin the spirit of community and communication within your restaurant. A line cook can learn on the job or have an easy reference if they forget something. Solving the labor crisis.

Recruiting 60

Recruiting Customer Experience Technology Communication 60

The Restaurant Times

APRIL 13, 2022

Although the kitchen staff mainly uses it, it may also be a valuable reference for the front of house staff as they too should be able to answer customer queries about food preparation. However, this checklist is primarily intended for the new recruits of your restaurant as they can refer to the manual for guidance in case of any confusion.

Operations 52

Operations Front of House Reference Customer Service 52

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. Get Creative with Recruitment. Recruitment and retention are two of the restaurant industry’s biggest challenges, even on a good day. Restaurateurs across the U.S.

2021 98

2021 Employee Relations Hiring Recruiting 98

Sling

JANUARY 13, 2021

The “gig” in gig economy does not refer to the gigabyte (a unit of data storage), nor does it refer to the jig (a lively dance with leaping movements or a device that holds a piece of work and guides the tools operating on it). Benefits are a strategy many companies use to recruit and retain the best employees for their team.

Mobile Ordering 78

Mobile Ordering Small Business Hiring Training 78

Sling

APRIL 27, 2023

Restaurant operations management (sometimes referred to as ROM) is the set of processes and procedures that provides a framework for all of the day-to-day activities of your business. Table of contents What is restaurant operations management? How to improve restaurant operations management What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Go Hire- Restaurants

JUNE 27, 2024

Is Text Recruiting Legal? By : Kellie Mitchell Bubeck , Copilevitz & Canter, LLC, November 2018 As millennials move away from email for personal communications and rely more heavily on text messaging, employers must take advantage of this change to communicate and recruit younger candidates and employees.

Recruiting 52

Recruiting Webinar Advertising Consumer Goods 52

The Restaurant Times

FEBRUARY 18, 2022

You can take help from recruiting agencies, professional networking sites, post an advertisement or conduct mouth advertising to hire a desired candidate. Excellent communication skills : Your night shift chefs also need to address guests and co-workers politely, using appropriate and professional language. Background Check.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Restaurant365

MARCH 15, 2022

Recruitment and retention strategies go hand in hand. A process-driven referral bonus communicates, “We value our employees. If you turn the program on and off depending on your need, you’re communicating to your employees that you can’t fill this job and need any help you can get. Communicate what the benefit entails.

Hiring 78

Hiring Cash Management Insurance Communication 78

Lavu

MARCH 30, 2020

If everyone knows that the organization’s goal is to turn tables at least three times per shift, this will help all team communications and keep everyone moving in the same direction. To avoid confusion, each new employee should be referred to this document as part of their onboarding process. Clarify Employee Individual Roles.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Lavu

NOVEMBER 1, 2023

Additionally, it’s crucial to establish clear communication channels with your delivery drivers to ensure efficient and prompt deliveries. It refers to the amount a restaurant incurs to deliver a single order to a customer’s doorstep.

Delivery 167

Delivery Online Ordering Food Mobile Ordering 167

The Restaurant Times

MARCH 10, 2022

The most effective way to set up systems in stone and communicate them to newly appointed staff members is by recording the work systems in an operation manual. Procedure for staff recruitment. It serves as the ready reference and saves a lot of training time as the staff themselves learn many things by simply reading the manual.

2022 52

2022 Operations Customer Service Email Marketing 52

Sling

JANUARY 10, 2023

The best way to do this is to stay in communication with your new hire. The Sling suite of tools can help you keep your onboarding process running smoothly and the lines of communication open and strong (with both new hires and existing employees). 11) Set goals When they’re new, your employees need something to work toward.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Sling

AUGUST 4, 2021

Willing to refer your product or service to their friends and family. It takes the practice of recruiting, hiring, onboarding , training, and development to the next level by hiring and training employees in alignment with the goals of the business and the vision statement, mission statement , and organizational strategies that guide them.

Employee Relations 78

Employee Relations Loyalty Program Customer Service Communication 78