Modern Restaurant Management

MAY 31, 2024

Artificial Intelligence (AI) has transformed the recruitment process, offering a new level of efficiency and automation. Infusing Culture into Recruitment While AI streamlines processes, it should never overshadow the human touch when it comes to showcasing culture.

Hiring 311

Hiring Recruiting Innovation Technology 311

ChowNow

MARCH 14, 2025

Standardized recipes, efficient prep work, and strong communication between back-of-house and front-of-house teams prevent bottlenecks. Constantly recruiting and training new employees is both costly and disruptive. Improve workplace culture with fair scheduling, competitive pay, and open communication.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

APRIL 29, 2021

He got creative on how to source employees. He used his restaurant's Facebook business page to recruit fans who already understand and appreciate his brand, posted information on his website and at the register. “You don’t need to say restaurant only when you may just need a good communicator for a logistics role.”

Fast Casual 554

Fast Casual Hiring Online Ordering Front of House 554

Modern Restaurant Management

AUGUST 15, 2023

Resourceful by nature, Deane has embraced recruiting from new programs at local tech colleges specifically designed to prepare restaurant workers. Expertly coaxing nuanced layers of flavor from locally sourced ingredients, Deane brings an artistic touch to his vibrant dishes through refined plating techniques and impeccable knife skills.

Food Supply 419

Food Supply Recruiting Education Influencer 419

7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. 7shifts has developed its own hiring and training course for restaurants to help you with the entire recruitment and onboarding process.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

JULY 6, 2021

Adding a technology solution to handle scheduling and team communication benefits both employers and employees. An unpredictable schedule can be an incredible source of stress for hourly employees and can contribute to poor employee health, burnout and more. Aim for Predictive Scheduling.

Restaurant Law 451

Restaurant Law Small Business Mobile Ordering Recruiting 451

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Even your most seasoned staff can forget things.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

AUGUST 12, 2022

Communication and transparency. Handwritten or manually created schedules, like spreadsheets, are often riddled with errors and can be incredibly difficult to update and communicate. Oftentimes, that means overtime comes into play and can be a significant source of costs. But it’s important. Add a tech solution.

Restaurant Law 495

Restaurant Law Small Business Hiring Communication 495

Goliath Consulting

FEBRUARY 26, 2021

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. Is it community? So what do we mean by culture? And what does it mean to have a great one? What do you value?

Customer Experience 273

Customer Experience Customer Service Café Magazine 273

7 Shifts

MAY 31, 2021

Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Hold frequent walk-in interview days to consistently source interested applicants. Improve Employee Communication. Human Resources Management. The turnover rates in restaurants are infamously high.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Staffing and recruiting FAQs.

Recruiting 102

Recruiting 2021 Management Management 102

7 Shifts

SEPTEMBER 19, 2019

For example, play a crucial role in sourcing candidates. A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money. Because happier employees are also less likely to leave, you don't spend money recruiting and training new hires. Build a culture of communication.

Management 284

Management Management 2019 Employee Relations 284

Goliath Consulting

MARCH 19, 2021

The pandemic has brought a talent crisis to the restaurant industry, with a recent survey showing that more than 55% of hiring managers had difficulty sourcing hourly workers, while about 45% expressed difficulty scheduling interviews (1,2).

Recruiting 195

Recruiting Small Business Magazine Hiring 195

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Staffing and recruiting FAQs.

Recruiting 98

Recruiting 2021 Management Management 98

7 Shifts

JANUARY 31, 2024

For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. You'll also need to keep an eye out for when you may need a replacement or upgrade and do your research to source the best solution.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

FEBRUARY 27, 2020

Employee recruitment and retention continues to be a major challenge for operators in 2020, with low unemployment rates and growing job openings. 65 percent of millennials say they are more likely to go to restaurants that offer locally sourced alcoholic beverages. 2020 Food Forecast.

2020 482

2020 Influencer Point of Sale Food Safety 482

Hot Schedules

MAY 10, 2021

Employee referrals are actually the best source of seasonal hiring (and frankly, hiring in general). Employee Communication. Mobile notifications are the preferred method of communication for the modern workforce. Mobile communication grants you and your team the flexibility to interact anywhere, anytime. User Network.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

SpotOn

FEBRUARY 26, 2024

That being the case,  you need a recruitment operation that can deliver people with the right talents. Let’s take a look at how you can use retail recruitment to bolster your team and get your business moving up to the next level. What is retail recruitment? What are the challenges in retail recruitment?

Recruiting 52

Recruiting Retail Point of Sale Small Business 52

Modern Restaurant Management

FEBRUARY 21, 2020

Sushi Maki has been on a roll, spreading the joy of what great sushi should be – delicious, responsibly-sourced and full of tasty combinations – to guests throughout South Florida for 20 years. ” Junction is also bringing more than 125 new jobs to the local community. . Sushi Maki Ocean Tempura.

Brewery 350

Brewery Design Food Supply Equipment 350

Perfect Daily Grind

JANUARY 23, 2020

While you’ve probably put effort into sourcing, shortlisting, and selecting the right baristas to work in your café, you’ll need to pay just as much attention to their onboarding to make sure they’re prepared for how your café and team works, and that they remain invested enough to stay. . Start With Your Recruitment Process.

Café 148

Café Hiring Training Customer Service 148

ExactHire - Restaurants

DECEMBER 9, 2022

Successful high-volume recruitments rely heavily on efficient application screening. This means having a screening plan in place before recruiting begins. Misalignment is the source of all problems in recruitment and onboarding exercises. Communicate your culture. Interview process overload. Analysis paralysis.

Hiring 98

Hiring Recruiting Customer Experience Management 98

The Rail

JULY 19, 2022

For example, operators can focus on communicating some of the ways in which any new tech being introduced will streamline and transform the work to their workforce. To achieve all these, as a restaurant owner you need to step back and honestly reassess how you approach recruiting and employment. Image source (Morgan Stanley research).

Online Ordering 130

Online Ordering Front of House Food Supply Back of House 130

Modern Restaurant Management

JANUARY 17, 2020

Ingredients are clean and sourced from local vendors whenever possible, and the menu is designed to support vegan, gluten-free, and Halal diets in an effort to accommodate all guests, no matter their dietary preferences. Likewise, Marina’s most recent marketing and communications role with Yum!

Franchising 341

Franchising Franchise 2020 Leadership 341

The Rail

NOVEMBER 22, 2023

Rising costs of living and stagnating pay rates are a significant source of stress for many. Producing marketing content around how you source fresh food locally to both boost the local economy and ensure customers can get nutritional value at a reasonable price. This hasn’t just led to the need to pare back spending.

Fine Dining 130

Fine Dining Consumer Goods Social Media Customer Service 130

Apicbase

JUNE 20, 2022

First, we’ll outline the most important sources of information for entrepreneurs looking to enter a restaurant franchise opportunity. Once someone is interested in your concept, you need to understand what type of info they are looking for and how to communicate with them. Let’s look at each source more closely.

Recruiting 52

Recruiting Franchising Franchise Loyalty Program 52

7 Shifts

JANUARY 31, 2024

For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. You'll also need to keep an eye out for when you may need a replacement or upgrade and do your research to source the best solution.

Management 195

Management Management Kitchen Safety Front of House 195

Hot Schedules

JANUARY 27, 2021

PEOs can also help business owners navigate volatile and risky times, acting as another source of valuable business guidance. Employee turnover in the hospitality and retail industries is notoriously high, but PEOs can help small- and mid-sized businesses recruit and retain talent. Securing EPLI coverage. Healthcare reform consulting.

Small Business 145

Small Business Employee Relations Retail Insurance 145

Restaurant365

SEPTEMBER 16, 2021

A culture of promoting from within can serve as a source of motivation for restaurant staff and help you fill open roles with qualified, vetted candidates. To boost your hiring, communicate directly about your wages and benefits from the beginning, and promptly extend a job offer when you are interested in a hire.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Modern Restaurant Management

OCTOBER 21, 2019

. “The fundamental shift away from animal product consumption towards more wholesome, plant-based options is our opportunity as a society to create a healthier world for future generations”, commented Ben Davis, Content & Communications Director, Plant Based World Conference & Expo.

Retail 226

Retail Consumer Goods Point of Sale Innovation 226

Restaurant365

SEPTEMBER 17, 2021

Make sure to communicate that this isn’t just another job responsibility that you are attaching onto their roles. If you can communicate to employees that this is a long-term investment in their industry knowledge, you may find that they are more likely to stick around for the long term. Hire with retention in mind.

Hiring 78

Hiring Recruiting Training Communication 78

Black Box Intelligence

NOVEMBER 1, 2021

And the added benefit of keeping up with online reviews is that they’re an excellent source of data on how well you’re performing, and what you need to change. After you respond specifically to their comments and offer a remedy (such as a discount code), address the source of the complaint. Restaurant Reputation Management FAQs.

Management 105

Management Management Social Media Customer Service 105

Restaurant365

JULY 24, 2020

Restaurant365 customer Wow Bao recently announced it has partnered with operators in various cities to offer alternative sources of revenue by utilizing their space, equipment and personnel to serve prepared Wow Bao staples, while third-party delivery providers provide delivery of the meals to customers.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant365

MARCH 11, 2021

Restaurant owners regularly rate “recruiting and retaining employees” as a top operational challenge. With automation and easy communication, an ATS can help support the main reason you’re focusing on hiring: to improve retention. Can we communicate directly with applicants through the ATS? Candidate Management.

Hiring 78

Hiring Communication Customer Experience Small Business 78

The Restaurant Times

MARCH 10, 2022

Because the recruiting process consumes significant time and money, you want to ensure that it is done right the first time. This process also guarantees that all recruiting managers are on board, ensuring that no employees are hired because one manager campaigned for them. . i) Open Communication . ii) Special Perks .

Hiring 52

Hiring Healthcare Recruiting Insurance 52

The Restaurant Times

NOVEMBER 4, 2021

Source: Sam Tell Companies. Source: Architecture Design. Instead of a maze-like kitchen with walled-off sections, use an open floor layout to encourage worker connection and communication. Source: iStock. To keep up with the workload, you’ll need to recruit additional dishwashers. Staff Management .

Design 98

Design Kitchen Safety Back of House Food Safety 98

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78