Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. Accountability. Human Resources (HR) Departments. The Actual Cost of Hiring a New Employee.

Coaching 75

Coaching Employee Relations Hiring Document 75

Lavu

MARCH 30, 2020

If everyone knows that the organization’s goal is to turn tables at least three times per shift, this will help all team communications and keep everyone moving in the same direction. Ultimately, your hiring process should be used to predict how well a new recruit will work long-term with your customers, other staff, and you.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Sling

JANUARY 10, 2023

The best way to do this is to stay in communication with your new hire. If you manage a restaurant, you may only need a few hours the day before to clean out a locker, assemble the pieces of their uniform, and set up a new POS or time clock account. 11) Set goals When they’re new, your employees need something to work toward.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

The Restaurant Times

APRIL 13, 2022

It contains various department-wise instructions, such as opening and closing procedures, necessary tasks for each shift, standard uniform and equipment for each shift, order of service, etc. Communicating such finer details to your staff helps you run the restaurant operations seamlessly. Service Standards. Handling Technology.

Operations 52

Operations Front of House Reference Customer Service 52

Embrace the Suck

JUNE 13, 2022

When you think about the posture and the way people, almost even really pose and they speak, you know they don't talk like that, or they don't carry themselves that way once the uniform comes off. I have guests from the first days of my opening that I still communicate with. Brian Duncan: I know it's going on. I call them friends.

Retail 221

Retail Social Media Take-out Events 221

EATER

MAY 20, 2020

Utilize technology — mobile ordering, contactless payment, digital staff communications — to reduce person-to-person contact. The group also emphasizes communicating often with customers and preparing notifications ahead of time to go out if a staff member becomes ill, which the group believes is an inevitability for all restaurants.

Kitchen Safety 297

Kitchen Safety Food Safety Food Supply Customer Service 297

EATER

MAY 14, 2020

Utilize technology — mobile ordering, contactless payment, digital staff communications — to reduce person-to-person contact. The group also emphasizes communicating often with customers and preparing notifications ahead of time to go out if a staff member becomes ill, which the group believes is an inevitability for all restaurants.

Kitchen Safety 246

Kitchen Safety Food Safety Food Supply Customer Service 246