Embrace the Suck

FEBRUARY 12, 2020

Are you actively recruiting talent each week or just placing a couple of boring job ads hoping that the next superstar is going to walk in? I’ve had clients track their activities for a week and they are always shocked when they see how much time they waste doing stupid activities! Communication in restaurants sucks!

Coaching 337

Coaching Email Marketing Communication Workshop 337

Modern Restaurant Management

FEBRUARY 27, 2020

Employee recruitment and retention continues to be a major challenge for operators in 2020, with low unemployment rates and growing job openings. Highlighting the growing demands of consumers, the report also revealed serious concerns around food waste. 2020 Food Forecast. ” Download the Food Forecast here.

2020 481

2020 Influencer Point of Sale Food Safety 481

7 Shifts

SEPTEMBER 19, 2019

Maybe you're over-scheduling employees on a quiet night, or perhaps you don't have proper systems in place to control food waste Problem 4: High Staff Turnover According to the United States Bureau of Labor Statistics , the annual employee turnover for restaurant staff was close to 75% in 2018. Reduce food waste.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

DECEMBER 28, 2020

Operators will need to be creative in finding ways to counter the increased restaurant costs and the waste being produced. Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers. Berekk Blackwell, President of Daily Jam.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Minimizing food waste will continue to be a focus in 2020. As such, a big focus in 2020 will be on how to find, recruit and keep team members. Recruiting Platforms.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Log item transfers and wastes. An effective leader inspires and motivates the team and uses their communication skills to foster a collaborative environment.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

AUGUST 2, 2024

Looking at potential top challenges for the rest of the year, 38 percent identified sales as the top concern, 24 percent said recruiting and retaining staff, 18 percent said labor costs, and 16 percent said food costs. With a heightened focus on team training, operators are also looking to revamp how they skill up teams.

Influencer 251

Influencer Pricing 2024 Social Media 251

Modern Restaurant Management

AUGUST 28, 2020

"As we head into the holiday season, EventUp provides a simple and effective platform on which planners and venues can connect and communicate, safely and virtually, so they can host the perfect event." On average, BYOM™ has reduced printing costs by 80-90 percent while dramatically reducing waste.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

FEBRUARY 18, 2020

Fourth, the Internet and its many apps, online reviews, and socially viral communication speeds will continue to disrupt restaurant industry traffic, revenues, brands, and survivability even more over the next decade. Candace MacDonald, Co-Founder and Managing Director of Carbonate.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

SEPTEMBER 14, 2021

Module 3: Communication. Module 4: Recruitment and Onboarding. As with all of Power Knot’s biodigesters, the LFC-300FT biodigester weighs the amount of waste food that is ingested, and reports that graphically and numerically on its color touch screen. Module 2: Self Awareness and Self-Management. Module 6: Wellbeing.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. In addition to using third-party platforms, restaurants must develop their own muscle to communicate and transact with consumers. Leanpath Scout.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Hot Schedules

MAY 10, 2021

Just like building a powerhouse dynasty starts with forming a key foundation of players and coaches, your organizational culture starts with trust and communication from management while ensuring employees have the tools they need to execute their roles effectively. Employee Communication. Recruiting for the Long Haul.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

The Rail

JULY 19, 2022

For example, operators can focus on communicating some of the ways in which any new tech being introduced will streamline and transform the work to their workforce. To achieve all these, as a restaurant owner you need to step back and honestly reassess how you approach recruiting and employment. 2 - Labor Shortages.

Online Ordering 130

Online Ordering Front of House Food Supply Back of House 130

The Restaurant Coach University

JANUARY 29, 2017

You’re communicating, working together for a shared vision and mission. You offset the replacement of bad team members by always recruiting. You must actively recruit new team members. By recruiting, we are not talking about just posting a help wanted ad and hoping for applications to pour in. A recipe for success.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

ExactHire - Restaurants

DECEMBER 9, 2022

Successful high-volume recruitments rely heavily on efficient application screening. This means having a screening plan in place before recruiting begins. Misalignment is the source of all problems in recruitment and onboarding exercises. Communicate your culture. Where possible, look to automate common, repetitive tasks.

Hiring 98

Hiring Recruiting Customer Experience Management 98

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Log item transfers and wastes. An effective leader inspires and motivates the team and uses their communication skills to foster a collaborative environment.

Management 195

Management Management Kitchen Safety Front of House 195

Ken Burgin

JANUARY 24, 2023

With ever-increasing staff shortages, it’s time to use your own website as part of the recruitment drive. This page is your non-stop recruitment tool. Positions currently available – keep these updated, or embed the application list from recruitment services like JobAdder or Seek if you use them.

Café 68

Café Recruiting Communication Small Business 68

Restaurant365

JULY 24, 2020

When recruiting for your ghost kitchen, advertise your job openings where job seekers are searching. Managing your restaurant inventory helps you prevent waste, lower your food cost, and increase your bottom line. Many employees do not feel safe coming back to their restaurant jobs because they don’t feel safe.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Restaurant365

SEPTEMBER 16, 2021

The responsibilities can start off on the simpler end, like overseeing inventory counts or waste logs, and increase in complexity toward purchasing or budgeting. To boost your hiring, communicate directly about your wages and benefits from the beginning, and promptly extend a job offer when you are interested in a hire.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Through these initiatives, Taco Bell aims to enhance restaurant performance, employee satisfaction and support recruitment and retention.

Franchise 340

Franchise Franchising 2020 Leadership 340

Restaurant365

MAY 13, 2020

Knowing how to reduce restaurant employee turnover and increase retention rates in your staff can save your restaurant money in the long term, with resources once wasted on constant hiring and training put to better use. Use Mobile Apps to Facilitate Communication. What is restaurant employee turnover?

Technology 88

Technology Hiring Communication Tip Distribution 88

Apicbase

JUNE 20, 2022

Once someone is interested in your concept, you need to understand what type of info they are looking for and how to communicate with them. You need to know that every good working relationship starts with transparent communication, a consistent and regular feedback flow, and mutual respect. The wildcard: your customer database.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Ken Burgin

JULY 5, 2022

Cut waste and reduce costs. JobAdder is recruitment software, to track applicants, manage resumes and handle communication. TalkBox – use your customer data to create targeted, personalised communications based on their behaviour, automatically. Prepare for surprises, for you and the cooks. Cutlery Polishers.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Restaurant365

SEPTEMBER 17, 2021

Make sure to communicate that this isn’t just another job responsibility that you are attaching onto their roles. If you can communicate to employees that this is a long-term investment in their industry knowledge, you may find that they are more likely to stick around for the long term. Hire with retention in mind.

Hiring 78

Hiring Recruiting Training Communication 78

Restaurant365

JUNE 15, 2021

You may have a hunch that you are doing fewer table turns on the weekend, or that your inventory has gotten wasteful recently. The variance between the two represents lost profit because of wasted inventory or mistakes, and it gives you a starting point for addressing the root causes of food cost inefficiencies.

BOH 78

BOH FOH Back of House Point of Sale 78

Restaurant365

DECEMBER 17, 2019

An accurate inventory management system can not only help you track your restaurant food costs, but also highlight areas of food waste or inefficiencies that you can adjust for lower overall food costs. Your advertising will be how you communicate this brand, in order to draw in customers. Labor Costs. Rent and Building Fees.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Restaurant365

MARCH 11, 2021

Restaurant owners regularly rate “recruiting and retaining employees” as a top operational challenge. With automation and easy communication, an ATS can help support the main reason you’re focusing on hiring: to improve retention. Can we communicate directly with applicants through the ATS? Candidate Management.

Hiring 78

Hiring Communication Customer Experience Small Business 78

The Restaurant Times

MARCH 13, 2023

Okay, not a complete language per se, but some code words that make communication easier. However, here are some of the top positions in the back-of-house that you’ll need to recruit for: Kitchen Manager: Ensures other BoH staff carry out their responsibilities and follow protocols. And, well, every world needs its own lingo.

Back of House 52

Back of House BOH Front of House FOH 52

Restaurant365

MARCH 15, 2022

Recruitment and retention strategies go hand in hand. You could be doing everything right when it comes to forecasting and scheduling the right number of employees, but if your restaurant group has a high turnover rate, then you’re wasting valuable labor dollars. A process-driven referral bonus communicates, “We value our employees.

Hiring 78

Hiring Cash Management Insurance Communication 78

The Restaurant Times

NOVEMBER 4, 2021

The greatest commercial kitchen in the world would be for waste if you didn’t take your local norms and laws into account. Instead of a maze-like kitchen with walled-off sections, use an open floor layout to encourage worker connection and communication. Know Your Local Health Codes . Staff Management . Technology .

Design 98

Design Kitchen Safety Back of House Food Safety 98

Sling

APRIL 27, 2023

Controlling food inventory as part of your restaurant operations management is also about reducing food waste and ensuring food freshness so that the dishes you serve live up to the quality you and your customers demand from your business.

Operations 78

Operations Management Management Inventory 78

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Notch

SEPTEMBER 11, 2018

But if you haven’t written those ideas down and communicated them with everyone on your team, they won’t know what they’re working toward. Writing down and clearly communicating your values and mission to your team and customers gives everyone a common goal. Offset this by actively recruiting. Your restaurant is the same way.

Leadership 52

Leadership Hiring Coaching Food Order 52

Tableo

JUNE 21, 2023

Casting a wide net to attract top talent You need to recruit excellent talent right away if you want to create an exceptional team. This will enable you to recruit people from a larger pool as well as those who have a particular interest in the restaurant business. New to Tableo?

Seminar 40

Seminar Recruiting Hiring Workshop 40

Apicbase

FEBRUARY 29, 2024

It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 Square , 2024) After recruiting and retaining staff, increasing sales volume is the second most expected challenge in 2024 (23.75% of respondents). After a significant decrease in 2020, the rate of food waste started to grow again.

2024 52

2024 Operations Loyalty Program 2023 52

Notch

SEPTEMBER 11, 2018

But if you haven’t written those ideas down and communicated them with everyone on your team, they won’t know what they’re working toward. Writing down and clearly communicating your values and mission to your team and customers gives everyone a common goal. Offset this by actively recruiting. Your restaurant is the same way.

Leadership 45

Leadership Hiring Coaching Food Order 45

Apicbase

APRIL 20, 2022

You should also build a good support network to enable franchisees to share knowledge and communicate with each other. Recommended Read : How To Recruit Great Franchisees For Your Restaurant Business (And Keep Them On Board). Also, monitor no-so-obvious KPIs such as food cost variance , inventory turnover and food waste.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52