Modern Restaurant Management

JUNE 12, 2023

Understanding the Importance of Brand Purpose In today’s marketplace, brand purpose refers to the reason for your restaurant’s existence beyond making a profit. They also value restaurants that support local communities through various programs, such as providing meals to the less fortunate or sponsoring local events.

Social Media 419

Social Media Loyalty Program Communication Website Management 419

Modern Restaurant Management

MAY 19, 2020

Restaurants must build trust, communicate safety and clearly establish value. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests. Restaurants must build trust, communicate safety and clearly establish value.

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

Modern Restaurant Management

DECEMBER 10, 2020

For example, the website of a pizza place in New York might include key words like “best New York pizza” and references to local landmarks such as “in the heart of Times Square.” ” Key words like these should be used throughout the website.

Marketing 563

Marketing Social Media SEO Website Management 563

Modern Restaurant Management

JULY 24, 2023

It can help improve restaurants’ transparency, validation, verification, and communication, driving key performance indicators (KPIs) like increased customer satisfaction, trust, and loyalty. Verification refers to the process of ensuring that suppliers’ claims are true and that they’re following all the correct protocols.

Supplies 419

Supplies Sustainability Food Supply Food Safety 419

Modern Restaurant Management

APRIL 15, 2024

This can be done through several methods, such as email communications, social media postings, or even through verbal communication at the restaurant. You can also incentivize the employees with rewards like holiday gift cards, incentive pay or bonuses based on how many customers they refer.

Management 490

Management Management Loyalty Program Social Media 490

Modern Restaurant Management

OCTOBER 1, 2022

Communicate with Customers on Social Media. UGC refers to photos, videos, and other types of content your visitors create with mentions of your restaurant. Despite the significant number of communication channels, email marketing isn’t as outdated as it may seem. Meet your guests on social media.

Marketing 508

Marketing Email Marketing Social Media SEO 508

7 Shifts

SEPTEMBER 16, 2021

You won't be able to refer to your previous restaurant opening playbook and follow it to the letter. The benefits of this decision include relying on a proven business model, which will ease the opening and operating process, as you'll be able to refer to what worked (and what is working) at your original location.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

MARCH 17, 2020

Crisis communication plan. Crisis Communication Plan. If you don’t have a communication and/or crisis management plan, now is the time to create one. And it’s a good idea to post your external communication on the restaurant’s home page and even on the door of your establishment. Impact on employees.

Communication 340

Communication Food Supply Food Safety Supplies 340

Modern Restaurant Management

AUGUST 31, 2021

Proper communication with the insurance agent about all the ins and outs of the restaurant can help set up the policy right from the get-go. Exclusions and Endorsements — These terms refer to what restaurant and bar owners are covered for — and what they are not.

Bar 482

Bar Insurance Employee Relations Certification 482

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. Table of Contents. Need a Holiday Work Schedule? Gathering Employee Availability & Feedback.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Goliath Consulting

JUNE 15, 2021

A lack of communication is possibly the most overlooked problem affecting the supply chain. Even though the ability of supply chain actors to interact has vastly improved as technology has progressed, the sector continues to face numerous issues due to lack of communication due to the fragmentation of the food system and the supply chain (4).

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Culinary Cues

APRIL 8, 2020

You refer to it as mise en place and experience has shown you that if you are organized and prepared then you are capable of achieving success in any moment. THIS IS HIGHLY MARKETABLE IN ANY INDUSTRY. [] COMMUNICATION. The system depends on you to act in this manner every day.

Communication 473

Communication Food Supply Customer Service Small Business 473

Modern Restaurant Management

MARCH 24, 2023

Although restaurants are increasingly interested in meeting the needs of gluten-free consumers, there’s plenty of room for improvement in the messaging used to communicate about gluten-free options. One potential starting point is creating a reference sheet that lists your establishment’s answers to frequently asked questions.

Training 449

Training Front of House Kitchen Safety Allergens 449

7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Meanwhile, inconsistent training can lead to misunderstandings, mistakes, and a breakdown in communication among your restaurant staff.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go. You should be communicating concerns during one-on-one meetings.

Point of Sale 370

Point of Sale Download Communication Reference 370

Modern Restaurant Management

MAY 11, 2022

Communications in GoVentory are two-way, with distributors supplying order guides and invoices, and restaurants placing new orders through the app and uploading the inventory to the Subway POS.

Inventory 547

Inventory Management Management Food Supply 547

Goliath Consulting

MAY 19, 2020

Serves in 15 cities, see reference: • Connects employees in office buildings with local restaurants. Kate Finley, CEO of Belle Communication, a restaurant digital marketing company in Columbus, Ohio, recommends that you “humanize your brand” (12). Reference: (1) [link]. (2) Foodsby (6). Requires restaurants handle deliveries.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Modern Restaurant Management

DECEMBER 3, 2020

Or encourage customers to refer a family or friend to your restaurant during the month of December and use the promo card as a referral bonus. Just make sure you have consent to communicate with them! There are a multitude of ways you can offer promo cards to customers or potential customers. Launch a Loyalty Program.

Loyalty Program 539

Loyalty Program Seasonal Menu Social Media Email Marketing 539

Culinary Cues

SEPTEMBER 14, 2019

Now, by great I am not referring to the number of accolades, feature stories, or titles that appear after their name (although many have rightfully earned all of that) – I am referring to how they are perceived by others. COMMUNICATE. The best leaders shine as great communicators.

Front of House 310

Front of House Communication Back of House Reference 310

7 Shifts

DECEMBER 11, 2019

A lack of trust and communication between both parties worsens this cycle, with franchisees of worldwide restaurants like McDonald’s, Dominos, and Subway having very public disputes with their franchisors. A lack of communication can take a serious toll on franchise owners, particularly in the realm of finances.

Franchising 435

Franchising Franchise Email Marketing Communication 435

Goliath Consulting

JULY 28, 2020

Conflict Resolution” refers to the way one resolves an issue or problem between two or more people (4). Effective Communication. Good communication is the foundation of good leadership, and the need for this soft skill has become more significant with the pandemic. References: (1) [link]. (2) Conclusion. 2) [link]. (3)

Leadership 348

Leadership Employee Relations Front of House Communication 348

ChowNow

OCTOBER 17, 2024

There are sections to remember and availability to reference. Improve team communication 72% of employees say team communication is necessary to their satisfaction at work, according to a survey 7shifts ran in 2022. It takes too long to create schedules Paper schedules are free and easy to get started.

Coaching 195

Coaching Recruiting POS Communication 195

Modern Restaurant Management

JUNE 17, 2020

Essential to calming the storm is communication with your customers. Accordingly, it is important to know your rights, as well as how to properly communicate with employees regarding back to work protocols. Make sure your communications with staff are reassuring. They already know your restaurant and love what you have to offer.

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

7 Shifts

AUGUST 19, 2020

It will be everyone’s (new and existing employees) guide for instructions, processes and all the answers to common questions, while being a great reference point to ensure staff feel engaged and supported. Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

NOVEMBER 12, 2020

Give out hard copies and make digital copies accessible on a cloud storage system so that staff can easily reference them. For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Be thorough in your communication.

FOH 307

FOH Food Safety BOH Customer Service 307

Social Hospitality: Restaurants

SEPTEMBER 27, 2023

Essentially, this term refers to professional-level images that are meant to tell your brand story through visual media. This allows you to communicate your brand values more effectively. What Is Brand Photography? It could be a collection of employee headshots, product shots, lifestyle images from the workplace, and so on.

Social Media 436

Social Media Email Marketing Uniforms Sourcing 436

EATER

FEBRUARY 13, 2025

Can you communicate about having time alone in the kitchen so you wont be overwhelmed? A note that when you call 2-1-1 youll be rerouted or referred to a regional calling center and get intel for local food resources.) With Feeding Americas searchable food bank finder , you can plug in your zip code to find a food bank near you.

Dietary Restrictions 195

Dietary Restrictions Hotels Back of House 2025 195

Culinary Cues

FEBRUARY 6, 2022

How many times has the job been referred to as “flipping hamburgers” or working in a “greasy spoon”? This was the first time that anyone actually referred to the kitchen as a great place to learn, grow, and get a foothold on a career. I have thanked that manager (in my heart) countless times for that advice over the years.

Back of House 448

Back of House Reference Presentation Mobile Ordering 448

7 Shifts

FEBRUARY 4, 2021

Communicating the new schedules was another logistical nightmare. By transitioning to digital schedule-making and communication with 7shifts, Book only spends minutes per week creating and communicating schedules with her staff—saving 5 hours in total compared to life before 7shifts. was a pain.

Operations 370

Operations Book Small Business Communication 370

Culinary Cues

FEBRUARY 18, 2020

There may even be an executive sous chef so that the executive chef can focus on future planning, communication, team building, concept development, and budgetary issues. So – what is different today, and why would I refer to this as maybe the toughest environment for a chef and one that also provided the greatest opportunity?

Beverage 509

Beverage Events Food Order Website Management 509

7 Shifts

AUGUST 27, 2020

Most restaurants still rely on a whiteboard or communication to assign tasks, which can lead to errors and a lack of accountability. (If Using 7shifts team communication tool will allow employees to report incidents to managers discreetly. Then you don’t have to peer over their shoulders waiting for them to hit a wrong button.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JANUARY 5, 2021

If the technology in question is online ordering then large, vibrant images representing the food or drink on offer, clear references to any allergens and links/sub menus for customer favorites and meal deals should all be included. By doing so these businesses have demonstrated a clear knowledge of the customer’s needs.

Online Ordering 395

Online Ordering Point of Sale Allergens Customer Experience 395

Culinary Cues

MAY 16, 2022

There is a level of non-verbal communication that defies explanation – communication that keeps everyone in sync, seemingly knowing what every person in the team is doing or is about to do so that work flowed with precision and grace. Your dictionary. But when this occurrence takes place with a team, the results can be magical.

Café 377

Café Front of House Point of Sale Back of House 377

Modern Restaurant Management

JULY 19, 2023

The definition of "data controller" varies by jurisdiction, but it generally refers to the person, company, or other body that determines the purpose and means for data process and storage. Another issue franchisors should keep in mind is the developing concept of ownership and control of IP used in the metaverse.

Franchising 419

Franchising Franchise Restaurant Law Customer Service 419

Goliath Consulting

JUNE 15, 2020

According to Yerkes, Vice President of Business Development in Supply Chain at Consolidated Concepts in Boston, MA, operators should consider a wide range of options and communicate with your supplier for when a product cannot be delivered—for example, “if you don’t have this product can you do with another substitute?” (5). Communication.

Supplies 311

Supplies Food Supply Sourcing Guest Recovery 311

Modern Restaurant Management

SEPTEMBER 16, 2020

These visual references allow employees to see in mere seconds which items can be recycled. Once regional managers are trained, they can instruct general and assistant managers, who can then communicate procedures to employees at individual locations. Staff Training.

Recycling 383

Recycling Waste Workshop Training 383

7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Improve Employee Communication. Improvement Tips. What Does Restaurant Operations Mean?

Operations 363

Operations Inventory Hiring Customer Service 363