Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. PLAN BETTER – TRAIN HARDER. www.meyersassociates.com.

Beverage 498

Beverage Events Food Order Website Management 498

7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Culinary Cues

APRIL 8, 2020

You refer to it as mise en place and experience has shown you that if you are organized and prepared then you are capable of achieving success in any moment. THIS IS HIGHLY MARKETABLE IN ANY INDUSTRY. [] COMMUNICATION. PLAN BETTER – TRAIN HARDER. The system depends on you to act in this manner every day.

Communication 471

Communication Food Supply Customer Service Small Business 471

Culinary Cues

SEPTEMBER 14, 2019

Now, by great I am not referring to the number of accolades, feature stories, or titles that appear after their name (although many have rightfully earned all of that) – I am referring to how they are perceived by others. COMMUNICATE. The best leaders shine as great communicators. PLAN BETTER –TRAIN HARDER – BE GREAT.

Front of House 300

Front of House Communication Back of House Reference 300

Modern Restaurant Management

MARCH 24, 2023

Although restaurants are increasingly interested in meeting the needs of gluten-free consumers, there’s plenty of room for improvement in the messaging used to communicate about gluten-free options. In terms of training format, the possibilities are virtually endless.

Training 179

Training Front of House Kitchen Safety Allergens 179

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go. You should be communicating concerns during one-on-one meetings.

Point of Sale 370

Point of Sale Download Communication Reference 370

Culinary Cues

SEPTEMBER 14, 2023

What are the signs of cooks and chefs feeling the mental and emotional pressure of the job: COMMUNICATION GAP: Once vocal, thought provoking, opinionated individuals who simply shut down and shy away from conversations or debate may very well be filled with angst, self-doubt, confusion, and anxiety. TRAINING: You can never train too much.

Employee Relations 396

Employee Relations Training Fine Dining Take-out 396

7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Staff training needs to strike a delicate balance of being welcoming and informative.

Operations 363

Operations Inventory Hiring Customer Service 363

Culinary Cues

FEBRUARY 16, 2022

I know how difficult staffing is right now, believe me – I hear it every day from every chef that I communicate with. This will be the type of person you want by your side when things get difficult. [] Cooking is how I am most comfortable communicating with others. PLAN BETTER – TRAIN HARDER.

Uniforms 383

Uniforms Hiring Consumer Goods Communication 383

Culinary Cues

FEBRUARY 6, 2022

How many times has the job been referred to as “flipping hamburgers” or working in a “greasy spoon”? This was the first time that anyone actually referred to the kitchen as a great place to learn, grow, and get a foothold on a career. PLAN BETTER – TRAIN HARDER. Be Something Special – Be a Cook. CAFÉ Talks Podcast.

Back of House 433

Back of House Reference Presentation Mobile Ordering 433

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Communicate Company Goals and Values. Another key strategy is talent management. Compensate with Bonuses and Raises. It's a win-win-win.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. Communication Blasts. 7shifts mobile restaurant communication tool. How to Make Sure All Franchise Locations Are Compliant.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Embrace the Suck

JANUARY 13, 2021

In order to reach the next level of anything in life or business, it will require you to face a “new challenge” or as I like to refer to it as a “new devil” #WTSD - Every new level requires you face a new devil. I stopped trying to run the show and instead trained my team on how to run it with my expectations.

Coaching 360

Coaching Back of House Front of House Take-out 360

Culinary Cues

MAY 16, 2022

There is a level of non-verbal communication that defies explanation – communication that keeps everyone in sync, seemingly knowing what every person in the team is doing or is about to do so that work flowed with precision and grace. PLAN BETTER – TRAIN HARDER. Your dictionary. Here we go! Restaurant Consulting.

Café 358

Café Front of House Point of Sale Back of House 358

Culinary Cues

SEPTEMBER 27, 2023

TEAM ENVIRONMENT Depending on others and they on you, picking up the slack when others falter, communicating with those who share a mission, working off each other like musicians in a band, and winning or losing as a unit makes for a truly dynamic environment like professional sport teams. INSTANT FEEDBACK Same with feedback as a “pro”.

Employee Relations 399

Employee Relations Fine Dining Training Communication 399

7 Shifts

NOVEMBER 3, 2021

Train Staff in Best Practices. Referring back to the most common breaches above, a full 44% of cybersecurity breaches happen because of human error. The simplest and most effective way to address this is by ensuring that security training is part of your employee training program and training manual.

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Cross-Training Employees. What is a rotating shift? No Consistency.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Modern Restaurant Management

JULY 29, 2020

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. You won’t need to reference external sources if your own standards go above and beyond the requirements. Communicate Standards and Keep Everyone in the Loop.

Front of House 215

Front of House Management Management Franchise 215

7 Shifts

SEPTEMBER 19, 2019

7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money. Engineer Your Menu for Profits Menu engineering refers to the actions you take to create a more profitable menu.

Management 284

Management Management 2019 Employee Relations 284

Embrace the Suck

JANUARY 20, 2021

We love to throw around the word “hospitality” in reference to our guests in this industry. Use a tool that cuts through the b t and will give you an inner look at how a person will lead, communicate, accomplish tasks, handle feedback, and what stresses them out. We need to apply that same enthusiasm towards our teams!

Recruiting 384

Recruiting Coaching Hiring Take-out 384

Modern Restaurant Management

DECEMBER 16, 2024

Communicating Changes : Share changes in team meetings or one-on-ones to make sure everyone understands and has easy access to the updated version. Streamlining Onboarding : Simplify your onboarding process with clear expectations, training schedules, and a welcoming introduction to your workplace culture.

2025 154

2025 Restaurant Law Audits Employee Relations 154

Culinary Cues

JUNE 13, 2023

This job is killing me” could refer to the physical, mental, or emotional toll that a job inflicts on a person. The plight of the worker has been immortalized in books, articles, blogs, social media posts, union contracts, songs, and movies for as long as those methods of communication have existed. Of course, I could go on and on.

Article 321

Article Social Media Blog Café 321

7 Shifts

AUGUST 15, 2022

Be honest and direct , reference something you read on their website or a customer review that you value in a restaurant business. For example, being personable and communicative lends itself much more closely to a server job than a busser job. Do you offer any continuing training or education opportunities?” How to Answer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

AUGUST 16, 2024

One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager.

2024 195

2024 Management Management Leadership 195

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Management 197

Management Management Food Safety Communication 197

Modern Restaurant Management

APRIL 15, 2024

This can be done through several methods, such as email communications, social media postings, or even through verbal communication at the restaurant. Train Staff to Encourage Participation The wait staff of your restaurant are representatives of your brand and are those who have direct contact with your customers.

Management 196

Management Management Loyalty Program Social Media 196

Modern Restaurant Management

MAY 19, 2020

Restaurants must build trust, communicate safety and clearly establish value. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests. Restaurants must build trust, communicate safety and clearly establish value.

Guest Recovery 189

Guest Recovery Kitchen Safety Food Safety Email Marketing 189

7 Shifts

SEPTEMBER 6, 2024

Good communication skills are also valuable, as barbacks need to work closely with bartenders and other staff. Your local hospitality community can also be a valuable resource for finding barbacks. Reach out to industry associations, local bartender groups, or culinary schools to see if they can refer qualified candidates.

Demo 195

Demo Hiring Customer Experience Bar 195

7 Shifts

AUGUST 2, 2024

Below are some key restaurant metrics you should be tracking for your restaurant: Cost of goods sold (COGS) The cost of goods sold refers to the amount it costs to produce an item on your menu. Table turnover rate The table turnover rate refers to the number of times you have served new customers at the same table.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Culinary Cues

SEPTEMBER 26, 2019

This does not come easily – it takes time to develop “business eyes”. [] BELIEVE THAT COMMUNICATION SKILLS ARE ESSENTIAL. PLAN BETTER – TRAIN HARDER. Finally, know that success is something that is unique to the individual. Know what it is, create a roadmap, be patient, and invest in the process of getting there.

Point of Sale 232

Point of Sale Reference Communication Definition 232

7 Shifts

SEPTEMBER 28, 2020

Best Practices for Managing Side Duties Communication and to-do lists are crucial to successfully managing server side work. While you should let servers know about their new side tasks through a team meeting and your staff communications tool , nothing beats demonstrating them through in-person training sessions.

FOH 195

FOH Management Management Cash Management 195

7 Shifts

NOVEMBER 15, 2019

We’ve also written a new ebook with even more details on fair workweek and labor compliance, including facts, strategies, and checklists for you to reference when scheduling employees to ensure you’re staying compliant. Fair Workweek refers to the movement to give employees more rights when it comes to their work schedules.

Restaurant Law 239

Restaurant Law Download Hiring Document 239

Embrace the Suck

MARCH 22, 2019

They are highly trained in a variety of skills. For every applicant that applies (and gets hired) the referring employee gets $25. It must be communicated constantly. You can’t just roll out a new process and have no follow-up communication. Why not help out a vet and your business at the same time?

Recruiting 255

Recruiting Social Media Back of House Hiring 255

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

Culinary Cues

OCTOBER 4, 2022

The left and the right may, to some, reference liberal or conservative political beliefs, but when it comes to acting in a civil manner – examples go way beyond politicians and their evolving platforms. PLAN BETTER – TRAIN HARDER. When did civility (or lack thereof) become only referenced when considering political discourse?

Supplies 409

Supplies Healthcare Presentation Restaurant Law 409

Modern Restaurant Management

MARCH 17, 2020

Crisis communication plan. Now is the time to re-train all employees about proper hand washing techniques. Re-train employees how to sweep and mop floors, scrub countertops, and clean and disinfect equipment. Crisis Communication Plan. First things first, develop strategies for the following areas: Proper hand washing.

Communication 136

Communication Food Supply Food Safety Supplies 136

Goliath Consulting

JULY 28, 2020

Conflict Resolution” refers to the way one resolves an issue or problem between two or more people (4). This is why we recommend role playing as part of the staff training—so that managers can first become comfortable with conflicts and practice resolving them in a controlled space. Effective Communication. Conclusion.

Leadership 139

Leadership Employee Relations Front of House Communication 139