7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. For instance, were you responsible for restaurant employee scheduling or managing a log book ? A hiring manager wants to know how you handle a very real, stressful part of the job. Table of Contents.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Modern Restaurant Management

OCTOBER 21, 2019

There are now phone solutions that allow owners and managers to see what their customers are calling about, the frequency at which they're calling and more. also adjust information on their website or other online business listings to ensure they reflect gluten-free and vegetarian options.

Customer Experience 299

Customer Experience Online Ordering Customer Service Reservations 299

Social Hospitality: Restaurants

AUGUST 25, 2019

But many small restaurants haven’t yet adopted emerging restaurant technology for customer communication. Streamline Reservations and Order Management Restaurant employees devote a lot of time to reservation management and customer orders. Messaging and chat apps can play a significant role here.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Goliath Consulting

JANUARY 1, 2020

You want social media to be a space where you can communicate and connect with your customers at a more personal level. Be Responsive, Engage and Communicate. Reference: [link]. The company also has a management division that manages full-service restaurants. Website: www.goliathconsulting.com. Wansink, B.

Social Media 230

Social Media 2006 2016 Website Management 230

7 Shifts

SEPTEMBER 6, 2024

Our bar management software also lets you assign specific tasks, like stocking supplies or cleaning the bar, and track their completion in real-time. Good communication skills are also valuable, as barbacks need to work closely with bartenders and other staff. Does your restaurant or bar need barbacks?

Demo 195

Demo Hiring Customer Experience Bar 195

Modern Restaurant Management

SEPTEMBER 30, 2020

Only 13 percent of respondents said that ordering from their favorite delivery app was important, but 38 percent said that the ability to easily order from the restaurant website mattered to them. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Open for Business

AUGUST 10, 2023

Along with kitchen and service staff, you’ll need workers for your restaurant to handle responsibilities like operations, management, administration, and communications. Your business may need specialized roles like a sommelier, reservationist, or private events manager. What are the requirements for those roles?

Hiring 167

Hiring Recruiting Reference Website Management 167

Goliath Consulting

JUNE 3, 2020

Restaurants need to openly communicate their safety standards to their customers and make sure they are being perceived as a safe establishment.” Despite the odds, however, some restaurants have managed to thrive. Reference: [link]. We think restaurants should implement transparency and visibility to alleviate these fears. “It

Guest Recovery 269

Guest Recovery Social Media Food Safety Consumer Goods 269

Modern Restaurant Management

AUGUST 28, 2020

in a management role at the Officers’ Club. "As we head into the holiday season, EventUp provides a simple and effective platform on which planners and venues can connect and communicate, safely and virtually, so they can host the perfect event." He married Lorraine Pietryka on Aug. 20, 1955, and served in the U.S.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

EATER

JANUARY 25, 2023

Or as Swanson says on its website: “Our chicken stock is made as you would at home, only on a much larger scale.” They responded by phone to say they appreciated my interest but “must refer you to our original statement.” Costco, when I sent a media inquiry, replied, “Management has no comment at this time.”

Email Marketing 293

Email Marketing Kitchen Safety Food Safety Consumer Goods 293

Bingage

APRIL 16, 2024

Businesses will get options to send personalised communication through SMS, Whatsapp marketing and Emails. Bingage has a restaurant referral program: create a branded refer-n-earn program and make the customers act like brand advocates, sending them attractive rewards on each referral. It provides Reward Management.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Customer Experience 105

Bingage

APRIL 16, 2024

Businesses will get options to send personalised communication through SMS, Whatsapp marketing and Emails. Bingage has a restaurant referral program: create a branded refer-n-earn program and make the customers act like brand advocates, sending them attractive rewards on each referral. It provides Reward Management.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Customer Experience 104

Lavu

NOVEMBER 1, 2023

Next, you should invest in reliable technology, such as a user-friendly website or mobile app, to streamline the ordering process for customers. Additionally, it’s crucial to establish clear communication channels with your delivery drivers to ensure efficient and prompt deliveries.

Delivery 167

Delivery Online Ordering Food Mobile Ordering 167

Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

Open for Business

MARCH 23, 2023

Your brand is everything, so it makes sense to have a dedicated team member managing it. One sign that it’s time to hire marketing staff is that you, your general manager, or current team members handling marketing feel overwhelmed. If you’re running lean, a social media-savvy team member could handle the responsibility part time.

2023 78

2023 Marketing Social Media Email Marketing 78

Open for Business

MARCH 1, 2023

In the simplest terms, an employee referral is when one of your current employees tells a friend about an opportunity to work at your restaurant and connects you or a hiring manager with the potential new hire. Referred applicants are more likely to accept the offer. People do this organically even when there’s no program in place.

Cash Management 78

Cash Management Recruiting Hiring Reference 78

Perfect Daily Grind

NOVEMBER 4, 2022

Fairtrade launches Living Income Reference Price for Ugandan arabica. Fairtrade also established a proxy reference price of 7,150 Ugandan shillings/kg (US 85.3 Fairtrade also established a proxy reference price of 7,150 Ugandan shillings/kg (US 85.3 cents/lb) for Fair Average Quality (FAQ) robusta coffee.

2023 126

2023 Hospitality 2022 Food Supply 126

Bingage

JANUARY 25, 2023

Just like other search engines, you ask a question and a Chatbot generates your answer which is organized in a thread and saved as a reference. ChatGPT remembers all previous conversations and queries to have entered and makes a reference to them in subsequent answers to drive a point home. ChatGPT: Pros and Cons Pros: 1.

Email Marketing 105

Email Marketing Website Management Reference Social Media 105

Open for Business

JANUARY 24, 2023

A busy owner’s guide to restaurant social media strategy Restaurant social media strategy refers to having a plan to connect with your guests where they spend their time: online. Social media management takes practice. It’s also a great way to communicate directly with guests. Success doesn’t happen overnight.

Social Media 148

Social Media Front of House Download Marketing 148

Restaurant365

MARCH 9, 2022

And even if they do have a process, they readily admit that their store-level managers may not be executing it. Having a hiring process in place that all hiring managers must follow is imperative but is especially so during a hiring crisis. References: How many references do you require?

Hiring 78

Hiring Website Management Reference Document 78

Sling

AUGUST 8, 2024

Other variables that contribute to your brand include: Logo Website Social media presence Color scheme (for use on marketing materials, vehicles, uniforms, etc.) 6) Organize your money management Another important step in starting an event planning business is to organize your money management. Spectacular Event Planning).

Events 78

Events License Hiring Website Management 78

Bingage

JANUARY 29, 2021

SMS that encourages your existing customers to refer your restaurant to their family & friends. This enables communicating with the customer at the individual level and marketing messages to each customer, giving them exactly what they want at the right time. . Confuse how Marketing automation Works for Restaurant?

2021 98

2021 Email Marketing Demo Loyalty Program 98

Restaurant365

FEBRUARY 11, 2021

Finally, don’t forget the potential to attract applicants through your own website. A custom career page on your website can be an important tool, and yet it is often underutilized. Featuring the page prominently on your website can show how you value your team members. Photo courtesy of Luke's Lobster.

Recruiting 78

Recruiting Hiring Website Management Social Media 78

Ken Burgin

JULY 9, 2022

Approachable management: someone in authority who staff can talk to if they notice things aren’t right. Good internal communication systems – allowing staff and management to communicate freely. Up-to-date information about costs and percentages – sharing the results of stocktake and purchasing with managers.

Point of Sale 60

Point of Sale Cash Management Website Management Audits 60

Open for Business

MARCH 21, 2023

Both terms refer to the same thing: getting people to talk about your business and growing your customer base. Online reviews: Customer reviews on websites like OpenTable, Google, Facebook, and Yelp are powerful forms of word-of-mouth marketing. Train staff to ask first-time guests if anyone referred them.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Black Box Intelligence

AUGUST 31, 2021

With Instagram, we pull the hashtags and comments people make that reference our clients’ businesses. Those reviews are then bucketed into bigger umbrella categories (such as flavor and food prep) to get to the root of what part of the experience the customer is referring to when using those keywords. Keep reading.

Social Media 98

Social Media Customer Service Online Ordering Customer Experience 98

Indoor Media

OCTOBER 28, 2021

A simple thank you note can also do wonders in terms of reputation management and customer retention. Customer appreciation plays a vital role in your online reputation management. If you want to make thanking your customers easier, try using text messages as one of your communication methods.

Social Media 78

Social Media Email Marketing Website Management Customer Service 78

The Restaurant Times

JUNE 26, 2021

managing each step efficiently can be challenging. Therefore, a well-prepared restaurant checklist is required to manage the reopening process in the smoothest possible way. . This will give you a clear structure to focus on and help you refer back in times of need to know you’re on the right track. . Embrace Technology.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Online Ordering 84

Perfect Daily Grind

OCTOBER 31, 2019

Here are a few tips on how you and your staff can manage allergies and keep your customers safe. Despite the high risk, guidelines for how businesses can manage allergens are inconsistent, unclear, or non-existent. Here’s how you can proactively manage your coffee shop’s allergen cross-contact risk. Communicate With Consumers.

Allergens 79

Allergens Food Document Food Safety 79

Sling

OCTOBER 31, 2022

Doing so will give you valuable insight into what it takes to run this type of business on a daily basis, including fundamentals like: Marketing Payroll Retail management Scheduling Employee development Customer service. Start by visiting the website for your secretary of state. 9) Investigate workforce-management technology.

Insurance 78

Insurance Website Management Equipment Advertising 78

Sling

MAY 9, 2021

In this article, the restaurant-management experts at Sling discuss some of the best ideas and give you tips for making your restaurant loyalty program great. Willing to refer your product or service to their friends and family. There are many ways to do this, including: Giving access to a website where they can sign up.

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Sling

FEBRUARY 5, 2021

In this article, the workforce management experts at Sling discuss some of the best employee appreciation ideas you can use to show your team you care. Whether you manage a team face-to-face or online through the internet, productivity is the issue of the day (not to mention being one of the keys to your team’s success).

Cash Management 78

Cash Management Communication Website Management Hiring 78

Sling

JANUARY 21, 2021

In this article, the management experts at Sling discuss everything you need to know about these laws and reveal the best way to prepare your business for the changes to come. To find out if your business is affected, visit your city government’s or Secretary of State’s website for more details. What Are Fair Workweek Laws?

Restaurant Law 78

Restaurant Law Retail Website Management Small Business 78

Touch Bistro

JULY 15, 2021

This refers to the tone and language you use when communicating with customers. Build a Website and Optimize it. By building an active and updated restaurant website , you can reach new customers who are searching for a delicious place to eat. Optimize for speed : Don’t add a ton of plugins that slow your website down.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Ken Burgin

JANUARY 3, 2023

The ‘About Us’ and the ‘Contact Us’ pages on your website can be a great way to build interest and sales, but they need to be designed with care, imagination and plenty of information. Include photos of the owners or senior management, preferably taken ‘on the job’ or in the context of the business.

Social Media 60

Social Media SEO Website Management Book 60