Modern Restaurant Management

SEPTEMBER 1, 2021

After the rollercoaster of the last year and a half, the restaurant industry is moving forward with making upgrades they put off because of the disruption COVID-19 created. With uncertainties still on the horizon, why are restaurants choosing to invest in upgraded technology now? Better Team Communication.

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2021 Kitchen Safety Food Safety Inventory 612

Modern Restaurant Management

JULY 6, 2020

Let’s start with an uncontroversial premise: California’s complex, ever-changing gauntlet of employment laws is difficult for any company to navigate. Yet you may still be wondering why, aside from the headache, does it matter for my restaurant? California employment law isn’t intuitive. Why Compliance Matters.

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Restaurant Law Document Insurance Hiring 482

Modern Restaurant Management

JULY 18, 2024

Across America, today's fast-paced restaurant work environment, burnout has become a critical issue that large corporate restaurants and mom and pop shops share in common. Communication Open and honest communication is essential in preventing burnout. This sets a positive example for the FOH and BOH alike.

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Management Management FOH BOH 474

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. As the pandemic spread, one of the biggest deterrents from people frequenting their favorite restaurants was concern of exposure to the COVID-19 virus.

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Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

JULY 21, 2020

It’s a new world for restaurant owners and managers. Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. QR codes are hot again and popping up everywhere to promote touchless communication.

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Marketing Mobile Ordering Food Safety Communication 520

Modern Restaurant Management

APRIL 30, 2020

Restaurants are facing a major shift in the way they conduct business during this COVID-19 era. Typically an on-premise industry, restaurants must now adapt to ways of doing business that are off-premise, yet meet the high demands of being essential (or essential adjacent). The challenges the restaurant industry faces are multilayered.

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Hiring Restaurant Law Customer Service Communication 525

Modern Restaurant Management

APRIL 9, 2020

The restaurant sector has been especially hard hit by fallout from the COVID-19 (novel coronavirus) pandemic. million Americans according to the National Restaurant Association. It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime. Prepare for Tomorrow. This will pass.

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Leadership Kitchen Safety Employee Relations Tip Distribution 558

7 Shifts

JANUARY 26, 2022

Are you managing one location (or several) of a multi-unit restaurant business? If so, you're not alone - 3 in 10 restaurants are part of a multi-location business. One of the biggest challenges that comes with multi-location restaurant ownership is managing teams across locations. Challenges of Managing Large Restaurant Teams.

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Management Management Restaurant Law Hiring 459

7 Shifts

FEBRUARY 16, 2022

But without the right tools, it'll take long nights and countless cups of coffee to organize the moving pieces of multi-location employee scheduling for your restaurant. Labor Compliance Laws. Chipotle, for example, faced a $450 million lawsuit for allegedly failing to follow NYC's fair workweek laws. Table of Contents.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

Modern Restaurant Management

JUNE 24, 2024

The Freelance Isn’t Free Act (FIFA) represents a significant shift in labor law, providing new protections for freelance workers across New York state. This law requires written contracts for freelance engagements worth $800 or more or lasting longer than 120 days. Anti-retaliation protections. T – Timely payments.

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Restaurant Law Hiring Audits Website Management 221

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. So how might a restaurant fail to comply with local laws related to scheduling?

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Restaurant Law Employee Relations Tip Distribution Communication 418

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.

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Front of House Back of House Restaurant Law Food Safety 499

7 Shifts

JUNE 29, 2022

Some of the biggest restaurant businesses on the planet are franchises. They employ thousands of people and have served billions, and with so many people affected, it's understandable why there are franchise-specific laws and regulations in place. Who Regulates Franchise Compliance Laws? Federal Law Compliance.

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Franchise Franchising Restaurant Law Document 370

Modern Restaurant Management

OCTOBER 3, 2024

AES is a two-way radio transmission wireless alarm communication system that is self-configuring. It can use two-way transceivers for communicating data between the control panel located at your business to the central receiver at the monitoring location. It is faster than a telephone line and has a built-in backup system.

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2024 Kitchen Safety Insurance Equipment 450

Modern Restaurant Management

OCTOBER 6, 2021

Controlling the variables in the restaurant industry can feel like a game of whack-a-mole if you don’t have the right tools at your fingertips. Modern restaurant technology can provide peace of mind to operators worried about food safety violations, labor law mistakes, falsified data and more.

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Technology Food Safety Restaurant Law Training 498

Modern Restaurant Management

MARCH 10, 2021

After a rough 12 months for the restaurant industry, the pending eligibility of workers to get the COVID-19 vaccination shines a brightening light toward the end of the tunnel. Restaurant management must step carefully in proceeding, however, considering many regulations that come into play around workplace wellness program incentives.

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Restaurant Law Cash Management Transportation Information 553

The Rail

MARCH 14, 2025

By Toby Patrick, Contributor Opening a restaurant goes beyond a nice aesthetic, good location, and great food. How International Staff Enrich Your Restaurants Atmosphere For example, lets say you are opening an Italian restaurant in a city center. This is also true if your restaurant is near a densely populate immigration area.

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Restaurant Law Hiring Customer Experience License 130

Modern Restaurant Management

APRIL 8, 2020

Many restaurant owners and workers are feeling helpless and at a loss for what to do next. In this Q&A with Modern Restaurant Management (MRM) magazine, Washcovick offers some ways restaurants can engage their customers and their community in these unprecedented times. and how they can best reach you.

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Small Business Social Media Consumer Goods Communication 508

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. But first, lets look at how to choose the right technology for your restaurant. Identify your biggest pain points.

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2025 Technology Loyalty Program Mobile Ordering 195

The Rail

JANUARY 3, 2025

By Indiana Lee, Contributor The restaurant industry is one of the most fast paced in America, with new trends, dishes, and technologies emerging year-round. For example, training employees to not waste food and other resources is a growing priority for restaurants seeking to minimize environmental impact while maximizing efficiency.

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Training Operations Kitchen Safety Seasonal Menu 130

Modern Restaurant Management

AUGUST 27, 2020

A group of senior staff members met on Thursday, March 12 to discuss how to set up home delivery of beer, and on March 16, one day after Ohio Governor Mike DeWine ordered the closure of restaurants, we launched this new arm of our business. Stories like ours played out in restaurants across the country over the next few weeks.

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Tip Distribution Front of House Leadership Restaurant Law 535

Modern Restaurant Management

APRIL 11, 2022

Our previous articles in MRM have centered on medical plan strategies for restaurants, how to build plans that are attractive to the workforce and manage those inherent costs. As a result, many restaurants have not seen the value of adding such programs. Time-Away Benefits. Wellbeing. ” Today’s workforce is burned out.

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Communication Restaurant Law Uniforms Customer Experience 479

Culinary Cues

OCTOBER 19, 2020

This is the principle of Murphy’s Law that every cook subscribes to. In its simplest form, Murphy’s Law states: If anything can go wrong, it will. All of the aspects of understanding oneself and those around you are at play at every moment in the kitchen. [] COMMUNICATION. Restaurant Consulting.

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Restaurant Law Communication Café Take-out 448

Modern Restaurant Management

AUGUST 12, 2022

Constant change — that has been the theme of the past several years, especially for restaurant businesses. Communication and transparency. Handwritten or manually created schedules, like spreadsheets, are often riddled with errors and can be incredibly difficult to update and communicate. But it’s important.

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Restaurant Law Small Business Hiring Communication 493

ChowNow

MARCH 7, 2025

Restaurants collect a ton of customer data. Why You Should Be Using Customer Data to Grow Your Restaurant Customer data can look like just a list of names, numbers, and order histories, but when looked at more closely, it reveals patterns, preferences, and opportunities to make stronger connections with your guests.

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Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

JULY 19, 2023

While existing registrations in classes like restaurant services (class 43) are helpful in the real world, they likely won't do much to protect the sale of pizza or taco NFTs. From the outset, franchisors should design their services to address applicable data privacy, security, and government access laws.

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Franchise Franchising Restaurant Law Customer Service 419

Modern Restaurant Management

NOVEMBER 26, 2019

While the lack of workers will affect every size of operator, smaller restaurant operators will most likely struggle with seasonal hiring even more due to lack of brand recognition, limited advertising options, and monetary restraints not allowing for competitive offers. Also, always be on the lookout for potential employees.

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Hiring Recruiting Restaurant Law Customer Experience 472

Modern Restaurant Management

JANUARY 22, 2021

Marketing a restaurant looks completely different today than it did heading into 2020. The pandemic forced restaurants to completely transform how they operate, which naturally impacts how they interact with consumers. A majority of restaurants have shut down in-person dining and are relying more heavily on online orders and delivery.

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Marketing Email Marketing Loyalty Program Point of Sale 508

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. Even with the recent uptick in employment, restaurants are facing a major worker shortage, and many are struggling to keep their doors fully open with limited staffing.

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Restaurant Law Small Business Mobile Ordering Recruiting 450

Culinary Cues

MARCH 26, 2022

Are you thinking about owning a restaurant? You are not alone if the thought of putting your name on a restaurant awning has crossed your mind. One of the most tempting forays into entrepreneurship is the restaurant business. Instead, let’s look at some of the common reasons why restaurants fail (this is only a sampling).

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Cash Management Social Media Restaurant Law Communication 379

Modern Restaurant Management

APRIL 4, 2023

The labor shortage that began in 2020 has not slowed, with restaurants continuing to struggle to fill open positions and keep employees long-term. In addition, it takes a considerable amount of time for them to stay on top of new employment laws, to ensure their employee schedules are fully compliant with health and safety regulations.

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2023 Customer Experience Restaurant Law Communication 419

Modern Restaurant Management

JUNE 8, 2021

The landmark Americans with Disability Act (ADA) requires restaurants to ensure that their premises are accessible for people with disabilities. Now, it is up to restaurants to embrace this technology and help build a more inclusive future. Embracing Innovation. How AI Can Advance Inclusivity.

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Technology Innovation Restaurant Law Customer Service 560

Modern Restaurant Management

JULY 7, 2020

. “Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As ” ServSafe Dining Commitment.

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Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

MARCH 3, 2021

For restaurant employees, this includes both co-workers and customers. This is especially important for restaurant employees who, by virtue of doing their jobs, may not be able to maintain six feet of distance between themselves and/or the customers that they serve. Practicing good hygiene is important, as is hand washing.

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Employee Relations Food Safety Restaurant Law Education 399

Modern Restaurant Management

JULY 6, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Legislation. The bills took effect immediately and are retroactive to March 11, 2020.

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2020 Restaurant Law Employee Relations Online Ordering 378

Modern Restaurant Management

SEPTEMBER 3, 2020

As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome. For restaurants whose footprints did not previously include outdoor areas, this mandate created an opportunity to evolve.

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Fine Dining Restaurant Law Food Truck Outdoor 502

7 Shifts

SEPTEMBER 2, 2021

Overtime, clocking in, rounding hours, and local regulations can make restaurant payroll a nightmare. Labor is one of the largest expenses in the industry, and mistakes can irreparably damage a restaurant's reputation and bottom line. State-Specific Time Clock Rules & Laws. Table of Contents. Salaried vs. Hourly Employees.

Restaurant Law 370

Restaurant Law Hiring Communication Management 370