Culinary Cues

MARCH 23, 2020

If we push aside much of the chatter and get down to the necessities in life that are food, shelter, clothing, health, family, communication and trust that rise to the top of the priority list. And, by all means – call out those healthy individuals who ignore the shelter in place directives and in doing so endanger all of us in the process.

Communication 291

Communication Healthcare Food Food Safety 291

7 Shifts

AUGUST 16, 2024

One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager.

2024 195

2024 Management Management Leadership 195

7 Shifts

SEPTEMBER 9, 2024

High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. That’s why you should find the best candidates out there. One of the best ways to build camaraderie among your restaurant staff is by encouraging open communication.

2024 195

2024 Social Media Insurance Leadership 195

7 Shifts

MARCH 23, 2022

But after an expensive and drawn-out onboarding process—they found themselves facing the same issues with another bill to pay. It was a two-day training for managers.” So I think it was almost two, eight-hour days training for the managers got to implement.”. And the team was able to roll out 7shifts quickly.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Modern Restaurant Management

NOVEMBER 21, 2019

Chipotle , for instance, recently rolled out a new perk which gives hourly employees the opportunity to earn up to an extra month’s pay each year. However, while desirable benefits and training programs can help restaurants boost retention, these perks only go so far if employees aren’t aware of them. Ongoing Onboarding.

Communication 133

Communication Food Certification Training 133

Culinary Cues

AUGUST 28, 2020

Shake off the dust of complacency, press the wrinkles out of that chef coat, polish those shoes and face the challenges straight on. COMMUNICATION. As much as communication is always the number one criticism of those on the receiving end – it will be even more so during times of crisis. Become obsessed with communication!

Social Media 437

Social Media Communication Loyalty Program Training 437

7 Shifts

AUGUST 28, 2024

Managers and franchisees faced complexities since employees were often cross-trained and worked multiple roles. Solution As a company, Pizza Ranch takes great pride in their partnership with their franchisees. Today, more than 150 Pizza Ranch locations take advantage of 7shifts for their operations.

Franchising 195

Franchising Franchise Definition POS 195

7 Shifts

JUNE 3, 2022

Here are a few ways to ensure you're scheduling with empathy: Get the schedule out in advance. Get the schedule done ahead of time and send it to employees with enough lead time that they can plan out their lives. Or perhaps even take a short trip to visit friends or family. Take a close look at your restaurant culture.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. With ongoing training, you improve your chances of talented employees growing professionally as the restaurant or restaurant group grows.

Training 78

Training 2023 Front of House Back of House 78

Embrace the Suck

MAY 24, 2023

It's time to dust off your note-taking skills because we're diving into a four-step game plan to draw the crème de la crème to your restaurant, starting immediately. Now, let's discuss our current predicament and find a way out. Instead, we should be on the offense, taking our recruitment strategy to the talent pool.

Recruiting 335

Recruiting Coaching Hiring Customer Experience 335

7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. It usually involves an orientation, paperwork collection, and training. Give them an overview of what they will learn and do during onboarding, and how long the process will take. Day Three Role-specific training. Customer service training.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

AUGUST 2, 2022

Don't have time to check out their full chat? And quickly calling out bad ones. “.Every So taking care of our soil comes down to feeding the nutrients we want in the soil and making sure to take out all the things that are toxic to that soil,” says Meyer. Core values communicate culture.

Leadership 370

Leadership Webinar Hiring Training 370

Culinary Cues

FEBRUARY 8, 2020

It is easy to blame money, non-traditional work hours, unrealistic training in culinary schools, and the younger generation as a whole – but even if we (the industry as a whole) were able to snap our fingers and fix these issues, it is likely that team building and retention would still be challenging. TEACH AND TRAIN. Richard Branson.

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

7 Shifts

SEPTEMBER 6, 2024

They also perform end-of-shift duties, such as taking out the trash and securing the bar area. Removing and disposing of trash Another responsibility of barbacks is to dispose of trash, including emptying trash bins, removing discarded items like napkins and straws, and taking out the garbage after each shift.

Demo 195

Demo Hiring Customer Experience Bar 195

7 Shifts

AUGUST 18, 2024

You also need to be prepared to deal with any challenges that come with taking over an existing business. It's essential to have a well-thought-out business plan before starting a new bar as it will help you secure financing, attract investors, and ensure that your business is successful.

Bar 370

Bar License Email Marketing Customer Service 370

7 Shifts

AUGUST 2, 2023

Restaurants without team management tools may miss out on top talent, like those who value tech: Gen Z. Although it takes time upfront, this step is critical for long-term success. Additionally, be aware of any transaction fees and if there's an option for the restaurant or employee to take on those fees.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

Modern Restaurant Management

SEPTEMBER 16, 2024

As the QSR industry becomes increasingly crowded, understanding operations from the inside out is more crucial than ever. By implementing a situational-based training program, Disney was able to define how and when you, as a front line “cast member” were empowered to step out of your normal role and interact with a park guest.

Leadership 180

Leadership Operations Loyalty Program Guest Recovery 180

7 Shifts

FEBRUARY 21, 2023

During the pandemic, many service workers either left or were forced out of the industry and never returned. When staff are unhappy, you lose more than just the cost of hiring and training. They’ll take pride in the shout-out and you can showcase the faces of your restaurant. People are the heart of the restaurant.

Front of House 381

Front of House Social Media Back of House Sports 381

Culinary Cues

MAY 13, 2023

Those who are serious about holding the chef title some day; the ones who are “in it, to win it”, are always wondering what’s the best path to take. Remember that being “the chef” will take you away from much of the day-to-day cooking, the adrenaline rush, and the team excitement that drew you to the kitchen in the first place.

Hotels 429

Hotels Point of Sale Cash Management Training 429

7 Shifts

AUGUST 27, 2021

We're not out of the weeds just yet. Communicate clearly to guests what the policies are. Whether you're in a region where the government has set vaccination policies, or you are deciding your own as a business owner, communication is a key to successful implementation. Give your employees proper training.

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

Ken Burgin

JULY 25, 2023

Make sure to take photos and share on your social media channels. Designing short training games or ‘microlearning’, involves several principles to ensure they’re effective, engaging, and suitable for the purpose: Relevant to the work environment and reinforce key skills or knowledge. The fastest and driest wins!

Training 60

Training Kitchen Safety Front of House Food Safety 60

Modern Restaurant Management

APRIL 15, 2024

Restaurant managers balance several responsibilities while taking care of staff and guest needs. However, it can sometimes take time to get customers to respond to surveys they're given. You can also consider other types of incentives besides gift cards that you could hand out to encourage more people to do the survey.

Management 196

Management Management Loyalty Program Social Media 196

7 Shifts

FEBRUARY 16, 2022

But without the right tools, it'll take long nights and countless cups of coffee to organize the moving pieces of multi-location employee scheduling for your restaurant. Without reporting, how can you accurately forecast sales in your restaurant by day, which then enables you to build out an ideal staff size for each shift?

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

7 Shifts

OCTOBER 16, 2023

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. Well-trained and engaged staff contribute to better customer satisfaction. When we say all-in-one, what does that actually mean?

Tip Distribution 221

Tip Distribution Document Hiring Training 221

Foodable

NOVEMBER 3, 2020

Hosted by Elayne Duff, and in conversation with Greg Innocent, the corporate beverage director for Parker Restaurant Group , and Mia Johansson, the director of Swift , this session explores how staff training in the hospitality industry has evolved to meet the needs of the ongoing pandemic. Click to learn more about our Foodable.IO

Training 105

Training Beverage Hospitality Events 105

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Standardized training across all of your locations unifies all employees to work within the guidelines you've created. Keep Your Team Connected.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

MAY 30, 2023

Invest in Training Seasonal Workers It might seem counterintuitive — investing time and resources into employees who will only be on the job for a few months — but making an extra effort with temporary employees will pay off. Don’t skimp on onboarding and training.

Communication 179

Communication Hiring Training Small Business 179

7 Shifts

NOVEMBER 23, 2023

User-Friendliness and Training Are your employees comfortable using the system, or does it require extensive training? Record any training challenges or ease of use feedback. Now it’s time to research new providers, taking into account your learnings. Communicate with both so they’re kept in the loop.

Download 221

Download Employee Relations Demo Customer Service 221

7 Shifts

MARCH 31, 2023

“Take better care of your staff.” Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. When they identify those with potential, they map out their 3, 6, and 12-month plan. We’ve all heard it.

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training? Okay, that might be a stretch.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Culinary Cues

SEPTEMBER 14, 2019

Great chefs take this opportunity seriously and plan the time for this to happen, at some level, every day. It might be an in-service training session, a one-on-one demonstration to a young cook, a pre-meal session with front-of-the-house, or even a simple “words of wisdom” post on the employee bulletin board. COMMUNICATE.

Front of House 293

Front of House Communication Back of House Leadership 293

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 397

Management Management Kitchen Safety Front of House 397

Culinary Cues

MAY 5, 2020

A lack of trust will apply to everyone and every place as those once enthusiastic patrons give pause to any thought of dining out. Time is not the only answer for pulling the rug out from underneath Covid-19 – the only real answer is a vaccine which is not likely for more than a year from now – if at all. unknown author.

Kitchen Safety 286

Kitchen Safety Food Safety Food Truck Communication 286

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. It might be a simple miscommunication, where the person taking the order misheard the customer’s special request. Maybe there was a breakdown in communication somewhere along the internal meal preparation process. Scathing reviews. Shift that mindset.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. Simply Google “Who Regulates Franchise Compliance In [Your State/City]” to learn who's best to reach out to regarding compliance.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Culinary Cues

SEPTEMBER 27, 2023

So, let’s take inventory. TEAM ENVIRONMENT Depending on others and they on you, picking up the slack when others falter, communicating with those who share a mission, working off each other like musicians in a band, and winning or losing as a unit makes for a truly dynamic environment like professional sport teams.

Employee Relations 388

Employee Relations Fine Dining Training Communication 388