Modern Restaurant Management
MARCH 26, 2025
Omnichannel communications and value-oriented customer expectations are two elements challenging restaurant owners and operators, according to a survey from Klaviyo. Brand websites and web browsing are 533 percent more popular than online marketplaces for restaurant discovery.
Modern Restaurant Management
JULY 26, 2024
If your restaurant was involved in a food recall, would you know how to properly communicate about the incident to key stakeholders – including media, customers, employees, supply chain partners, and regulatory agencies? Therefore, it’s helpful to create a communications plan in advance to serve as a roadmap.
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Modern Restaurant Management
JANUARY 13, 2025
In a recall crisis, the media can be your greatest ally or your worst enemy – it all comes down to how you manage the message. All food businesses need a strategic communications plan that covers what to do before, during, and after a recall. This is why proactive, clear, and consistent communication is crucial.
Modern Restaurant Management
OCTOBER 28, 2021
The good news is, with a thoughtful and ongoing communications plan this work can be accomplished while also promoting the restaurant to new and existing patrons. These media should be leveraged to communicate in a style and voice that is authentic to your business and your policies so there is no guesswork on the part of your customers.
Modern Restaurant Management
DECEMBER 30, 2024
Start with areas where AI can make a measurable impact, such as inventory management or targeted promotions. Transparent communication and well-synchronized platforms helps every phygital interaction feel reliable and intuitive. The disappointment creates friction and undercuts their trust in your system.
Modern Restaurant Management
DECEMBER 10, 2020
Some of these strategies include: Optimizing the Website. Optimizing restaurant websites is an important part of driving sales in any business climate but is critical in the pandemic environment. Optimized websites have a clean, uncluttered, navigable design and, most importantly, are Google-friendly. Keep them updated.
Modern Restaurant Management
FEBRUARY 9, 2021
By sharing your menu across all digital platforms including your website, review pages and social channels, customers have ample opportunities to see it and therefore decide to make a buying decision—whether that be making an in-person dining reservation or ordering food for delivery. Give Your Website All of the Love.
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