Remove Consumer Goods Remove Customer Experience Remove Kitchen Safety
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Restaurants: The New Battlefield for Customer Experience

Modern Restaurant Management

But with the rise of services like DoorDash, GrubHub and Caviar, good food — some of it from Michelin-starred chefs — is only a click away. Restaurants, like retail before them, are battling the rising tide of digital services by ensuring an experience that can’t be had online and that reflects well on their brand.

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Beyond the Scoop Shop: A Blueprint for Scaling Artisan Food Businesses

Modern Restaurant Management

What starts as a passion for quality, craftsmanship, and unique flavors often turns into a logistical challenge when demand grows beyond the capacity of a single storefront or kitchen. We decided to expand into the Consumer Packaged Goods (CPG) space, aiming to get our ice cream pints into grocery stores.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

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Stay Ahead of the Danger: Proactive Food Safety Strategies for Restaurant Managers

Modern Restaurant Management

As a restaurant manager, maintaining food safety is your number one responsibility. How do you keep your customers safe–without compromising the overall dining experience? Trusted suppliers adhere to stringent safety standards, reducing the risk of contamination at the source. So, how exactly do you do that?

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The Future of Restaurant Design Post COVID-19

Modern Restaurant Management

Additionally, restaurants will experience a significant shift in technology and customer service. Good design practices should be the industry standard but better systems and equipment must be considered. Good mechanical design starts with ventilation, filtration and proper airflow relation.

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Secure Safer Off-Premise Dining

Modern Restaurant Management

Customer comfort levels with on-premise dining varies and proper hygiene continues to be at the forefront of diners’ minds. For example, when ordering takeout, 60 percent of consumers would feel comfortable if offered disinfectant wipers or sanitizer for them to use themselves. In the U.S.,

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Digital Dining and ‘Restaurant Recovery’ Show

Modern Restaurant Management

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Sellers can pass this fee entirely to the buyer or offer custom delivery promotions.