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Why a Customer Service Strategy Is Important in a Restaurant

Modern Restaurant Management

Attracting new customers is important to every business owner. While there are many marketing strategies to get customers in the door, it is just as important to create customer service strategies that keep them coming back. Why prioritize the customer experience?

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Owning a Bar: Everything You Need to Know

7 Shifts

This could be a good choice if you find a business that is already established and has a loyal customer base. Choosing Your Concept & Bar Type Defining your concept Your concept is the main idea or theme and includes service style, cuisine, menu, and music. This will give you a good idea of their product and service.

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How To: Dry Cleaner Coupon Advertising

Indoor Media

However, if you’re really starting from square one or just think it’s time for a serious coupon remodel — we’re here to help. Many coupon builders today will only help companies design online ads. Online coupons are presented on a bright screen and forced to compete with content and other advertisers. Print vs. Online.

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The Best Direct Mail Companies for Auto Shop Coupon Advertising

Indoor Media

” Direct mail is an effective way for your auto shop coupons to be delivered to potential customers who may not see your digital presence. In fact, businesses that use direct mail say they see a 10 to 30 times higher response from customers in comparison to digital marketing. Exposure – Will your coupon be seen?

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How to Set Up Online Ordering for Restaurants

7 Shifts

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. There are generally two approaches.

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7 Issues that Threaten the Franchisor and Franchisee Relationship

7 Shifts

Example: Quizno’s In 2009, Quizno’s decided to go head-to-head with Subway’s “Five Dollar Footlong” special, offering coupons to patrons for a free sandwich. Unfortunately, franchisees' concerns were not heard, which caused owners to reject these coupons. This was the right move for Burger King.

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7 Restaurant Employee Contest Ideas to Boost Sales and Engagement

7 Shifts

If your restaurant is counter service, have an email list signup sheet where your team can encourage them to sign up for the list to get updates about the business and first dibs at any special promos you may have in the pipeline. For your kitchen team, this could be a signature burger or sandwich special. A combination gift!