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MRM Research Roundup: End-of-July 2021 Edition

Modern Restaurant Management

With our survey results in mind, there are four definitive ways for marketers to generate authentic customer engagement: use messaging that conveys forward momentum, promote health and safety measures, demonstrate a social conscience and take advantage of in-store retail with promotions and experiences.”

2021 450
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MRM Research Roundup: Mid-April 2020 Edition

Modern Restaurant Management

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Consumers are still very willing to get mobile and visit your stores for pick-up.

2020 491
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MRM Research Roundup: Mid-Year 2024

Modern Restaurant Management

Customers indicate better performance across most aspects of the full-service restaurant experience — with food order accuracy (92) and waitstaff courtesy and helpfulness (90) leading the way — appreciating restaurants’ efforts to satisfy customers despite inflation.

2024 294
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If Your Restaurant Doesn’t Have an App, You’re Losing Revenue

Restaurant Engine

More than 80% of mobile phone users search for restaurants in mobile apps. Your customers are ordering online, now more than ever before. With an app, your customers simply pick up their phones and order quickly from your restaurant. An App Streamlines Orders. If the answer is “no,” then it’s time to consider it.

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How Much Should You Tip at a Restaurant? A Definitive Guide to Tipping Etiquette.

SpotOn

When picking up a takeout order Tipping isn’t expected.    If the coffee bar is slammed and the barista is both taking orders, preparing drinks, and delivering excellent service, consider tipping $1-2 on your order. They require a server to spend more time taking orders and engaging with each person.

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Restaurants That Have Birthday Deals and Discounts

Restaurant Clicks

But, the best thing about your birthday is definitely the free food that companies thrust upon you. Use this coupon to get free curly fries and a small shake on your birthday. Download the Dairy Queen mobile app, and input your birthday. Order your chosen entrée, and in return, the restaurant will treat you to a free dessert.

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Saving Money With Square for Your Restaurant

Restaurant Engine

Their POS system allows you to manage credit card payments, take online orders and pickup orders, track your tables, customize your floor plans, and more. In addition, you can also manage delivery and pickup orders which ensures you’re meeting the needs of your customers. With this feature, you can also take food orders online.