Modern Restaurant Management

JANUARY 24, 2024

QR codes bridge the gap between online and offline customer experiences, offering valuable and necessary information that increases engagement. Almost 60 percent of adults expect to use their phones to access key restaurant features, including ordering food — especially if they can access discount coupons.

Loyalty Program 493

Loyalty Program Social Media Coupons Customer Experience 493

Modern Restaurant Management

NOVEMBER 19, 2020

They are also able to collect information to help make subsequent experiences for the customer seamless by saving previous orders, addresses, methods of payment, etc. Another way that restaurants can help entice customers to complete their orders is giving a coupon code if they place their order within a certain amount of time.

Social Media 539

Social Media Online Ordering Coupons Advertising 539

Modern Restaurant Management

NOVEMBER 16, 2021

Enter the cloud, which helps restaurant operators deliver services and make informed business decisions based on up-to-date data, right here, right now. For example, the cloud-AI combo provides information about a particular diner’s preferences, enabling you to suggest items based on historical information or offer customized coupons.

Customer Experience 508

Customer Experience Operations Loyalty Program Front of House 508

Modern Restaurant Management

AUGUST 7, 2024

Leveraging a POS system data as mentioned above can help owners and operators make informed marketing decisions and understand what’s working and what isn’t. You can track metrics like average ticket value and how many new customers you gained from a new coupon campaign, etc.

Marketing 471

Marketing Email Marketing Social Media Coupons 471

Modern Restaurant Management

JULY 16, 2020

LinkedIn : Mostly business-focused and ideal for sharing news, product information, and reviews/testimonials. With annual digital coupon redemptions set to hit a staggering $91 billion by 2022 , sending discounts to your social media followers could be a huge hit.

Social Media 505

Social Media Coupons Download Entertainment 505

Modern Restaurant Management

MARCH 8, 2021

Consider exclusive updates such as new merchandise and secret or upcoming menu items or VIP rewards such as targeted promotions or coupons. Messages can include an additional incentive, like a coupon to make the offer even more enticing.

Loyalty Program 493

Loyalty Program Coupons Email Marketing Merchandise 493

Modern Restaurant Management

OCTOBER 20, 2023

This creates an opportunity for restaurants to bite into market share by enticing a budget-sensitive customer base with incentives like coupons and loyalty programs. Using this data to inform marketing efforts brought significant success. At the same time, restaurants need these insights to compete today.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

Modern Restaurant Management

APRIL 10, 2020

According to Tillster’s Digital Coupons & Loyalty Index , more than 80 percent of customers would choose one brand over another based on a digital coupon. Instead, equipped with intelligence, restaurants can successfully send offers and messages at the right time, to the right audience. Guests are listening.

Customer Experience 433

Customer Experience Mobile Ordering Social Media Online Ordering 433

Modern Restaurant Management

MAY 5, 2021

The Appeal of Coupons and Discounts. Vericast offered for proprietary survey findings related to consumer sentiment around the use of coupons and discounts. Additionally, 9 in 10 plan to use a coupon or discount in the next six months for grocery (70 percent), restaurants/dining (64 percent) and beauty/grooming (37 percent).

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

OCTOBER 2, 2024

Analyzing and acting on consumer data allows brands to provide personalized coupons, offer promotions during lower foot traffic times and build a data-driven loyalty strategy even after the promotions are done. To entice customers to sign up for and engage with loyalty programs, operators can offer digital-only coupons and perks.

Loyalty Program 449

Loyalty Program Mobile Ordering Coupons Customer Experience 449

Modern Restaurant Management

JUNE 29, 2021

Be sure to include an enticing Call to Action, such as a BOGO coupon, to keep diners engaged and coming back to your restaurant. Restaurants should update their websites to reflect the 4th of July holiday and include detailed information like 4th of July menus and/or special pricing as well as customer reviews and ratings. Get Social.

Social Media 530

Social Media SEO Email Marketing Seasonal Menu 530

Indoor Media

JANUARY 22, 2021

However, if you’re really starting from square one or just think it’s time for a serious coupon remodel — we’re here to help. Many coupon builders today will only help companies design online ads. Online coupons are presented on a bright screen and forced to compete with content and other advertisers. Print vs. Online.

Coupons 157

Coupons Advertising Small Business Customer Service 157

Modern Restaurant Management

DECEMBER 1, 2020

While customer loyalty apps offer the benefit of being touch-free, they often require extensive personal information such as names, email addresses and birth dates. To reduce the risk of a privacy breach, restaurants can opt for text-to-join loyalty programs that are both entirely touch-free and require little to no identifying information.

Loyalty Program 519

Loyalty Program Customer Experience Point of Sale Employee Relations 519

Modern Restaurant Management

APRIL 20, 2021

The more information that is collected, the more useful it will be to restaurants’ customer experience and loyalty efforts. Restaurants can also look to social media interactions and customer service inquiries to keep customer preferences top of mind while also understanding how they like to interact with the brand.

Customer Experience 539

Customer Experience Customer Service Online Ordering Food Order 539

Modern Restaurant Management

MARCH 23, 2020

With each delivery and/or pickup order it’s a good idea to include a coupon or gift card that can be used in the future only during a dine-in visit. Keep Employees Informed. Information relating to the virus is changing on a day-by-day basis, so your staff may need to alter their schedules to accommodate unforeseen circumstances.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Modern Restaurant Management

JULY 21, 2020

For those less familiar, QR codes are a type of barcode readable by mobile devices that direct people to a web page or site with more information. It was a seamless, clean way to access the information, and a selling point for consumers wary about going to a restaurant. Just last week, I dined outdoors at a local restaurant.

Marketing 520

Marketing Mobile Ordering Food Safety Communication 520

Modern Restaurant Management

NOVEMBER 7, 2022

How does this inform an operator? Coupon use is up among all generations, with younger generations actively looking for a deal, in contrast to older generations, who are more passive seekers. This negative perception has also led to heightened scrutiny. Building the Value Equation. Build “abundant value” meals.

Pricing 508

Pricing Loyalty Program Point of Sale 2023 508

Indoor Media

SEPTEMBER 30, 2020

” Direct mail is an effective way for your auto shop coupons to be delivered to potential customers who may not see your digital presence. To succeed in the direct mail space, you need to find a reliable service that will deliver your auto shop coupons to customer mailboxes. Exposure – Will your coupon be seen?

Coupons 148

Coupons Advertising Email Marketing Customer Service 148

EATER

FEBRUARY 27, 2025

They can monitor your messages, your app activity, your location, your financial and personal information. If you allow the Taco Bell app access to your social media accounts , it could use the data from those platforms to better understand the demographics of [its] customers and to inform [its] advertising and marketing activities.

Mobile Ordering 197

Mobile Ordering Loyalty Program Food Food Order 197

Modern Restaurant Management

SEPTEMBER 12, 2024

Data to consider includes: Demographics: Information such as gender, race, income, and age can reveal trends and patterns within specific groups. Personal Information: Contact details such as phone numbers or email addresses can help you reach your audience through additional channels.

Loyalty Program 447

Loyalty Program Merchandise Customer Service Customer Experience 447

Indoor Media

JANUARY 18, 2021

If you’re wary of coupon advertising — don’t be. Coupon advertising is one of the easiest ways to get new customers in the door and promote brand familiarity. Whether you’re a new business in your area or just trying to excite your regulars all over again, coupons can be a great way to reach out.

Coupons 148

Coupons Advertising Point of Sale Customer Service 148

Modern Restaurant Management

FEBRUARY 14, 2022

Provides valuable information to customers. For example, if it’s the customer’s birthday you can send a coupon for a free meal. Here are additional benefits of email marketing: It’s cost-effective. Easy to share mails with multiple people. Helps you collect important data. Generates traffic to your website.

Email Marketing 553

Email Marketing Marketing Coupons Customer Service 553

ChowNow

FEBRUARY 12, 2021

While your website is the source of truth for information related to your restaurant, customers can also find you on other sites. This is why it’s important your business information is up to date on all relevant platforms. . Attract new customers by running a Local Deal.

Email Marketing 370

Email Marketing Online Ordering Social Media Customer Service 370

7 Shifts

AUGUST 18, 2024

You can use Facebook and Instagram to post updates about new products, showcase events you're hosting, or give coupons for people to try out new items on the menu. People love coupons because they allow them to try something they might not have otherwise tried. Then start the cycle over again with the first type of coupon.

Bar 370

Bar License Email Marketing Customer Service 370

Indoor Media

SEPTEMBER 2, 2020

Have you ever thought about posting your auto repair coupons online? If you’ve done even a little bit of research, you’ve probably noticed that few coupon sites accommodate small businesses. Coupons.com , RetailMeNot.com , and the like primarily distribute coupons for consumer packaged goods and big-box retailers.

Coupons 109

Coupons Advertising Small Business Customer Experience 109

7 Shifts

DECEMBER 11, 2019

Example: Quizno’s In 2009, Quizno’s decided to go head-to-head with Subway’s “Five Dollar Footlong” special, offering coupons to patrons for a free sandwich. Unfortunately, franchisees' concerns were not heard, which caused owners to reject these coupons.

Franchise 435

Franchise Franchising Email Marketing Communication 435

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. CREDIBLY: What’s the main problem with a restaurant using coupons to attract customers? DONALD BURNS: I find that people who use coupons are loyal only to the coupon. And we used to review those cards.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Modern Restaurant Management

MAY 29, 2020

Many restaurants, such as those re-opening in Washington state for example, are now required to keep a record of each customer and their contact information, as well as the name of the server in case health officials need to trace a virus outbreak. This touchless payment scenario is something that doesn’t need to be imagined.

Dine-in 305

Dine-in Customer Experience Coupons Presentation 305

Modern Restaurant Management

MARCH 3, 2020

A customer had sued Subway based on text messages he received through a T-Mobile coupon promotion, in which T-Mobile sent subscribers a weekly coupon or discount for “T-Mobile Tuesday.” ” The district court dismissed the case for failure to state a claim against Subway, and the Seventh Circuit affirmed the decision.

2020 305

2020 Restaurant Law Employee Relations Mobile Ordering 305

Indoor Media

JULY 1, 2020

With the right car wash coupons, you can set yourself apart from that “other” car wash down the street. There are ways to get your coupon in the hands of those dirty car-owners in your community. But first, let’s take a look at some examples of coupons that can attract customers to YOUR car wash. Clear Business Information.

Coupons 113

Coupons Advertising Customer Service Pricing 113

Modern Restaurant Management

DECEMBER 2, 2019

When creating Black Friday and Cyber Monday marketing sequences, for example, brands should make sure to include gift card-related information and also highlight the benefits of using gift cards in their establishments and on their websites, especially ahead of and during the holidays when transaction frequency is highest.

Point of Sale 341

Point of Sale Email Marketing Loyalty Program Mobile Ordering 341

Modern Restaurant Management

JUNE 14, 2023

“Most loyalty programs are largely transactional, and many brands still heavily rely on discounts and coupons to drive sales. . “Much of restaurant industry marketing is mired in a sea of sameness,” states Lobliner. Finally, insight is a huge benefit of gamifying both short- and long-term initiatives.

Loyalty Program 449

Loyalty Program Point of Sale Customer Experience Email Marketing 449

Indoor Media

OCTOBER 25, 2021

One of the most popular ways is through coupons. Coupons can bring in new customers and retain your existing client base. Well-designed and adequately crafted coupons can increase your business’ revenue and create more loyal customers. Design Your Coupon You can design your coupons once you identify your target audience.

Coupons 78

Coupons Social Media Advertising Customer Service 78

The Rail

AUGUST 28, 2024

Maintaining a consistent customer base during a move involves promptly and transparently informing customers about the planned changes. They must be informed in advance about when and where you are moving so that they can plan their visit or reserve a table.

Loyalty Program 219

Loyalty Program Customer Service Social Media Customer Experience 219

7 Shifts

OCTOBER 9, 2020

After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Use these notes to inform your website's aesthetic and functionalities. Include essential information like the restaurant's address, hours, and phone number. How to build your restaurant’s website. Online ordering - Ditto.

Design 397

Design Online Ordering Social Media Mobile Ordering 397

Indoor Media

JULY 29, 2020

The coupon giant boasts some significant benefits — targeted, local ads — but many users have seen its pitfalls. Groupon is a website that allows businesses to promote coupons through their website and email list. Groupon is a website that allows businesses to promote coupons through their website and email list.

Coupons 154

Coupons Advertising Website Management Small Business 154

Indoor Media

DECEMBER 21, 2017

I’m sure you know how important making profit is, but you may not understand how exactly to measure the return on investment (ROI) for a coupon advertising campaign. Understand Coupon ROI. For example, Burger King distributes a coupon offering a BOGO or Buy One Whopper and Get One Free. Track Your Redemptions. Don’t fear.

Coupons 78

Coupons Advertising Point of Sale Consumer Goods 78