Modern Restaurant Management

NOVEMBER 16, 2021

Enter the cloud, which helps restaurant operators deliver services and make informed business decisions based on up-to-date data, right here, right now. For example, the cloud-AI combo provides information about a particular diner’s preferences, enabling you to suggest items based on historical information or offer customized coupons.

Customer Experience 508

Customer Experience Operations Loyalty Program Front of House 508

Modern Restaurant Management

NOVEMBER 7, 2022

How does this inform an operator? Coupon use is up among all generations, with younger generations actively looking for a deal, in contrast to older generations, who are more passive seekers. Take advantage of loyalty programs. This negative perception has also led to heightened scrutiny. Building the Value Equation.

Pricing 508

Pricing Loyalty Program Point of Sale 2023 508

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

OCTOBER 20, 2023

This creates an opportunity for restaurants to bite into market share by enticing a budget-sensitive customer base with incentives like coupons and loyalty programs. Using this data to inform marketing efforts brought significant success. At the same time, restaurants need these insights to compete today.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

Focus POS

OCTOBER 1, 2020

With a loyalty program that resonates with what your customers value, you open the doors to greater communication with your customer base that translates to much more than just increased revenue. How loyalty programs have evolved. Modern loyalty programs add a lot more than a free item after so many purchases.

Loyalty Program 187

Loyalty Program Email Marketing Coupons Customer Service 187

Modern Restaurant Management

AUGUST 7, 2024

For more established restaurants, where the focus is more on increasing repeat business, it may be beneficial to invest marketing dollars into a loyalty or rewards program to increase repeat business and raise the average ticket size of your customers over time." "You want to advertise where your customers are already looking.

Marketing 471

Marketing Email Marketing Social Media Coupons 471

Modern Restaurant Management

JUNE 14, 2023

“Most loyalty programs are largely transactional, and many brands still heavily rely on discounts and coupons to drive sales. ’ We’re really deliberate about asking our customers how we can make sure they have the best programs that are the most impactful to their customers.

Loyalty Program 449

Loyalty Program Point of Sale Customer Experience Email Marketing 449

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. We spoke to Donald Burns (aka The Restaurant Coach™) to learn why loyalty programs are a much wiser path to success than giving away your product. There are all kinds of loyalty programs.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. That is where a restaurant loyalty program plays a crucial role.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Customer Experience 105

Modern Restaurant Management

DECEMBER 2, 2019

With data showing that 65 percent of gift card recipients spend approximately 38 percent more than the face value of their cards, restaurant brands should be taking action to optimize their gift card programs for the holiday season. Brands can partner with such distributors and take advantage of any programs they may offer.

Point of Sale 341

Point of Sale Email Marketing Loyalty Program Mobile Ordering 341

The Rail

AUGUST 28, 2024

By Nellia Melnyk, Contributor Relocating a restaurant to a new location is a serious event that, if not handled correctly, can negatively impact your business and customer loyalty. In this article, we will explore the key aspects that need to be taken into account to maintain and even increase customer loyalty when relocating a restaurant.

Loyalty Program 219

Loyalty Program Customer Service Social Media Customer Experience 219

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. That is where a restaurant loyalty program plays a crucial role.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Customer Experience 104

SpotOn

NOVEMBER 21, 2024

With this information, you'll know how many employees to schedule and how many food supplies to order. Additionally, sending holiday greetings with personalized messages can further enhance customer loyalty and engagement. Choose a loyalty program that works with your POS to simplify sign-ups and reward redemptions.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

Modern Restaurant Management

APRIL 2, 2020

One of the ways they are doing this is by providing information and insights to make it easier for them to find new ways of conducting business. The site will be continually updated to provide Southern Glazer’s customers with a one-stop-shop for the latest information as the COVID-19 pandemic continues to evolve.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Restaurant Business

DECEMBER 2, 2022

Utilizing data to own the entire customer experience can help boost brand loyalty—and increase repeat visits—by enhancing the post-dining experience. Post-dining experiences can include such things as receiving a thank you email for visiting, being sent a text message with a coupon for the next visit and so on.

Customer Experience 246

Customer Experience Loyalty Program Email Marketing Customer Service 246

7 Shifts

AUGUST 18, 2024

Another option is to look into government programs that might offer financial assistance for small businesses. You can use Facebook and Instagram to post updates about new products, showcase events you're hosting, or give coupons for people to try out new items on the menu. Then start the cycle over again with the first type of coupon.

Bar 370

Bar License Email Marketing Customer Service 370

Indoor Media

JANUARY 18, 2021

If you’re wary of coupon advertising — don’t be. Coupon advertising is one of the easiest ways to get new customers in the door and promote brand familiarity. Whether you’re a new business in your area or just trying to excite your regulars all over again, coupons can be a great way to reach out.

Coupons 148

Coupons Advertising Point of Sale Customer Service 148

Focus POS

OCTOBER 18, 2021

How Your Restaurant Loyalty Program Impacts Revenues During a Shutdown. A restaurant loyalty program can engage diners, encourage repeat business and ultimately increase your market share. The Basics of a Restaurant Loyalty Program. The Value of Loyalty Program Data.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Indoor Media

FEBRUARY 15, 2021

We scoured a successful restaurant study to bring you all the most important information in one clear guide. The information was collected from thousands of restaurants around the country, identifying the biggest challenges for restauranteurs and how to overcome them.

Loyalty Program 148

Loyalty Program Email Marketing Advertising Small Business 148

Focus POS

APRIL 9, 2019

Fortunately, there are ways to combat this problem using a solution you may already employ: a customer loyalty program. An even better way is to make free delivery a perk of your customer loyalty program. Amazon Prime and other such programs have accustomed buyers to expect free shipping.

Loyalty Program 105

Loyalty Program Point of Sale Online Ordering Coupons 105

Open for Business

JUNE 27, 2023

Loyalty programs gain popularity every year, but there’s nothing new about the practice of rewarding customers for their business. Loyalty programs have come a very long way since then, thanks in part to technology. Quick Links What is a brand loyalty program? What is the purpose of a loyalty program?

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Lavu

FEBRUARY 21, 2020

Gift cards, loyalty benefits, and customer reviews are some of the most effective ways of attracting and retaining customers. Importance of Restaurant Loyalty Programs. Restaurant loyalty program s help restaurants to meet their targets by giving incentives to the right customers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

7 Shifts

JUNE 16, 2024

Best restaurant marketing ideas for 2024 Here are some of the proven and tested restaurant marketing ideas you can try in 2024: Offer your customers rewards using loyalty programs 47% of diners in loyalty programs say they use their memberships a couple of times monthly, and 32% use them several times weekly.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Rocket Fuel

NOVEMBER 19, 2024

From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. For restaurants, that means harvesting information from internal and external sources.

Operations 52

Operations BOH Franchise Franchising 52

7 Shifts

MAY 23, 2024

You can post essential information about your business so people who haven't heard of your restaurant before can be well-informed about your operating hours and location. It also pays to stay informed about the latest trends, memes, viral stories, and videos so you can incorporate them into your strategy.

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

7 Shifts

NOVEMBER 1, 2022

Your marketing plan is a central place that outlines and informs your marketing strategy. Knowing they have a lunch special on Wednesdays is invaluable knowledge and can inform your decision-making. You can use this information to automate a birthday email to your customers to wish them a happy birthday. Loyalty programs.

Seating 221

Seating Email Marketing Marketing SEO 221

Indoor Media

AUGUST 26, 2020

One of the great things about email marketing services is that you’ll be able to take customer information from your shop management software and import it right into their platform to personalize the emails based on the categories mentioned below. Inform Customer of Additional Products and Services They Need. Long-time customers.

Email Marketing 113

Email Marketing Marketing Loyalty Program Coupons 113

Touch Bistro

AUGUST 20, 2021

Did you know that implementing a restaurant loyalty program is one of the best ways to incentivize repeat business? In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. Benefits of a Restaurant Loyalty Program.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

Bingage

FEBRUARY 9, 2023

Hyper-personalization leverages artificial intelligence (AI) and real-time omnichannel data to deliver more relevant information. Use Bingage to send automated campaigns for your customers to gain engagement and loyalty from your customers. Use Bingage to create a unique loyalty program to retain and reward your customers.

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

The Restaurant Times

JULY 13, 2020

When this information is captured, tracked, and optimized, it helps restaurants improve their performance, provides a competitive edge, and allows them to align products and services according to customer preferences. Customer Data is vital for the long term sustainability of any business. Online Table Reservation System.

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

Next Restaurants

SEPTEMBER 3, 2020

Too many things happening at the same time will have a negative impact since visitors prefer websites that are easy to navigate and where the flow of information is easy to follow. Include Your Restaurant Loyalty Program. Effective web design resides on the fact that skillfully chosen and well-placed details make the difference.

Design 184

Design Loyalty Program Mobile Ordering Online Ordering 184

The Rail

AUGUST 4, 2022

Here are three critical reasons why every restaurant owner should invest in email marketing: Build Stronger Customer Relationships Statistics have shown that email marketing is one of the most effective ways to build a stronger relationship with your customers and gain loyalty.

Email Marketing 130

Email Marketing Marketing Online Ordering Loyalty Program 130

Focus POS

FEBRUARY 10, 2022

Convenience, loyalty, gift cards and similar functionalities are some of the most requested features by restaurateurs looking to create a customized experience for their diners. With remote management programs connected to your all-in-one POS system, you can design a restaurant ecosystem that is accessible 24/7. Customer Experience.

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146

Mad Mobile

JUNE 7, 2024

In the past, generic loyalty programs were enough to encourage customer engagement. However, times have changed, and guests expect more from restaurant loyalty apps than ever before. In order to remain relevant in the highly competitive restaurant industry , your loyalty program needs to stand out from the crowd.

Loyalty Program 40

Loyalty Program Point of Sale Customer Experience Demo 40

Modern Restaurant Management

DECEMBER 31, 2019

Restaurants will likely continue to offer innovative benefits like free or discounted education, or other programs such as our managing partners program, which allows managers to run their own locations. With the launch of Yelp’s LIVES program nationwide, health and hygiene inspection scores are now at diners’ fingertips.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

MARCH 16, 2020

Offering multiple ways to order – from kiosks to loyalty apps to tablets – is essential to minimizing customers’ wait times. Digital menu boards give QSRs the ability to update information to all locations at once, making sure both staff and customers stay up to date on the latest offers and promotions.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Lavu

DECEMBER 16, 2019

While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. If you don’t already have a loyalty program started, you’ll need to think about the following while considering an app: know your customer base.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78