Modern Restaurant Management

JUNE 19, 2023

Mobile ordering, contactless payments and self-service kiosks can all improve the speed and convenience of the ordering process, which is especially important in the fast-paced environment of an airport terminal or in between quarters at a sporting event.

Mobile Ordering 471

Mobile Ordering Sports Travel Customer Experience 471

Modern Restaurant Management

MARCH 1, 2022

In short, consumers are ordering more food, and for larger parties. We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” percent compared to 2019. Compare that to average net price, which was up 7.5

Loyalty Program 458

Loyalty Program Mobile Ordering Download Food Order 458

Modern Restaurant Management

APRIL 13, 2021

Luckily that’s easier today with mobile advertising and restaurant owners should consider embracing this modern technology to market their business effectively. One of the most personal forms of mobile marketing, targeting based on location, has two main strategies every restaurant owner should be aware of.

Advertising 491

Advertising Mobile Ordering Website Management Customer Service 491

Modern Restaurant Management

MAY 27, 2021

Even full-service restaurants had accepted the inevitable, seeing gains by embracing options like mobile ordering, curbside pickup and third-party delivery. The real issue to address is why a guest needs a $1 off coupon to use your brand only once. Hope isn’t a strategy.

Mobile Ordering 539

Mobile Ordering Airlines Fast Casual Coupons 539

Modern Restaurant Management

JANUARY 6, 2023

The bowl will be available to order exclusively through the brand’s website or sweetgreen app for delivery and pick-up during Green January. Special Offers (no coupons necessary). Special Offers (available with coupons on White Castle’s social media and/or website). Order type. 20% Off All Mobile Orders.

2023 369

2023 Menu Mobile Ordering Coupons 369

Modern Restaurant Management

JULY 21, 2020

For those less familiar, QR codes are a type of barcode readable by mobile devices that direct people to a web page or site with more information. This allows diners to view menus or restaurant guidelines on their mobile device. QR codes are hot again and popping up everywhere to promote touchless communication.

Marketing 520

Marketing Mobile Ordering Food Safety Communication 520

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

JUNE 17, 2024

On average, Gen Z diners say they'd only wait up to 33 minutes for a delivery order. We also found that Gen Z is ordering takeout/delivery far more frequently, with 69 percent of Gen Z diners saying they order takeout or delivery weekly or more often – well above the U.S. average of 39 percent across all age groups.

Operations 473

Operations Loyalty Program Mobile Ordering Consumer Goods 473

Modern Restaurant Management

MARCH 3, 2020

The California wage order at issue defined as “the time during which an employee is subject to the control of an employer and includes all the time the employee is suffered or permitted to work, whether or not required to do so.”

2020 305

2020 Restaurant Law Employee Relations Mobile Ordering 305

Modern Restaurant Management

MAY 8, 2020

88 percent of consumers are cooking more meals at home since stay-at-home orders went into effect in March. 88 percent of consumers are cooking more meals at home since stay-at-home orders went into effect in March. Mobile advance ordering will become normative, as well as alerting local customers to restaurant openings and any deals.

Marketing 442

Marketing Franchise Franchising Social Media 442

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 487

2020 Franchise Franchising Food Order 487

Modern Restaurant Management

DECEMBER 2, 2019

They are also especially appealing to younger demographics who prefer to use mobile payment methods. Whether customers are on a desktop or mobile site, the option to purchase a gift card should always be clearly visible. Customers can receive a coupon for a discount off their next meal or have points added to their loyalty rewards.

Point of Sale 341

Point of Sale Email Marketing Loyalty Program Mobile Ordering 341

Modern Restaurant Management

DECEMBER 14, 2021

Solution: be not just about food, food is a must and this is something that I can order from a dark kitchen, but be a place with experience – unique, atmosphere, and a local attraction. This is especially true for restaurants where customers now demand multiple ways to place and pick-up orders. order & pay at table options).

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

ChowNow

SEPTEMBER 16, 2020

Today, amidst varying local regulations around social distancing, and a restaurant industry trying to stay afloat, diners remain unsure of which restaurants in their area are open and accepting orders. Bring in new diners with these strategies, including using multiple restaurant ordering channels. Create a digital menu.

Social Media 370

Social Media Online Ordering Mobile Ordering Download 370

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Online Ordering Social Media Mobile Ordering 397

Modern Restaurant Management

SEPTEMBER 27, 2021

Now, consumers expect to be able to pre-order and find new menu items online before entering the restaurant – and this desire will live on in a post-COVID world. Even within FSR, consumers will increasingly expect restaurants to offer fast, easy and convenient solutions: Convenient way to pre-order – +23.3 percent and 3.3

Food Safety 472

Food Safety Consumer Goods Beverage Mobile Ordering 472

ChowNow

NOVEMBER 11, 2020

Even those with their own restaurant ordering system may list their restaurant on one or more delivery apps to tap into large user bases and strong brand recognition. But with commissions taking between 15 and 40 percent of every order , these apps make it extremely difficult for restaurants to turn a profit.

Ordering 345

Ordering Loyalty Program Online Ordering Mobile Ordering 345

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 275

Loyalty Program Mobile Ordering Website Management Online Ordering 275

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Consumers are still very willing to get mobile and visit your stores for pick-up.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

JUNE 28, 2024

Customers indicate better performance across most aspects of the full-service restaurant experience — with food order accuracy (92) and waitstaff courtesy and helpfulness (90) leading the way — appreciating restaurants’ efforts to satisfy customers despite inflation.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. Rakuten Ready’s ROI Study found that most consumers thought ordering in person or using the drive-thru would be fastest. Faster than order in person at Taco Bell.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

APRIL 2, 2020

Rally for Restaurants is a grassroots movement built to support local restaurants and stimulate cash flow by encouraging consumers to order takeout and delivery so the foodservice community can count on the income to keep their businesses running. Toast’s public directory of participating restaurants across the U.S. restaurants.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. CREDIBLY: What’s the main problem with a restaurant using coupons to attract customers? DONALD BURNS: I find that people who use coupons are loyal only to the coupon.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Modern Restaurant Management

DECEMBER 27, 2019

” Through the integration, Appetize consolidates all ordering and feeds transaction data in real-time into Restaurant365, to integrate with back office functions like accounting, staff management, reporting, and analysis. .” We’re looking forward to the impact of the integration.” ” Snackpass Secures Funding.

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

Focus POS

APRIL 16, 2020

In order to avoid as much face-to-face interaction between employees, it’s good to designate specific areas for delivery prep and packaging. If you’re just taking orders over the phone, consider implementing an online ordering solution to assist. Leverage mobile technology to take safe, secure payments car-side or door-side.

Delivery 160

Delivery Front of House Mobile Ordering Download 160

Cheetah

JANUARY 13, 2022

From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools. million members, all driven through their mobile app. But no one forgets their mobile phone. They have roughly 14.2

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Focus POS

FEBRUARY 10, 2022

Diners want a personalized restaurant experience—they want to receive offers and coupons based on previous orders or visits, and they want to be rewarded for their loyalty. Taking mobile wallet payments from apps like Apple Pay. Another must-have module is a kitchen display system (KDS) that automates the ordering process.

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146

7 Shifts

JUNE 4, 2021

You can also be sure that you're not under ordering, which may force you to ‘86 a top menu item and leave customers upset in the process. This number can easily be pulled from your mobile POS of choice, and filtered to view by the hour, day, week, month, or year. For fine dining, around 30 percent. How to calculate it.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

DECEMBER 31, 2019

” This model allows guests to order at the counter and have their food delivered directly to their table; they can order their food via delivery services; they can order in-restaurant and take their food to go; or they can enjoy their food at the bar along with a handcrafted margarita served by a bartender.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

7 Shifts

JUNE 16, 2024

When their users open their delivery app, they usually browse for food chains near their area, which can be a great way for them to discover your restaurant and order from you online. For instance, you can make them your freebie whenever a customer orders a single-receipt purchase of $15.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Restaurant Engine

JUNE 15, 2020

So, you know, you get a pizza from Domino’s and you know, it might cost you, depending on whether you use a coupon, it’s going to cost you $8, $10, $12 or whatever. ” Fifth, Maze says that Domino’s technology, especially web and mobile ordering, helped to maximize customer checkouts.

2004 142

2004 Operations Mobile Ordering Online Ordering 142

Next Restaurants

SEPTEMBER 3, 2020

Optimize Your Restaurant’s Website for Mobile Access. Failure to fully optimize a website for mobile access is one of the biggest mistakes a web designer can do when it comes to eCommerce presentation. Mobile access recently overtook the computer and that gap is only going to grow as the years roll by. Simple Website Navigation.

Design 184

Design Loyalty Program Mobile Ordering Online Ordering 184

Restaurant365

JANUARY 27, 2022

While many restaurants offer touchless menus as a simple replacement for a paper menu, with orders made with a server at the table, some digital menu tools have added more advanced features such as pre-ordering before diners arrive at a restaurant, ordering through the digital menu, and payment processing. Streamline Operations.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Lavu

APRIL 15, 2020

They assist organizations with distinguishing their recurrent clients and urge them to purchase more by giving them coupons, gift vouchers, and different motivating forces. Take photos of your staff, still working on fulfilling delivery and curbside orders. Partner with other local restaurant owners to offer package deal gift cards.

Dine-in 113

Dine-in Loyalty Program Point of Sale Mobile Ordering 113

Restaurant Engine

JANUARY 8, 2025

Did you know that nearly 90% of people research a restaurant on their mobile phone before ever deciding to visit? You might learn that a segment of your customer list always dines with you for dinner and orders an appetizer. Knowing this, you might send a coupon for a free or discounted appetizer.

2025 52

2025 Marketing Email Marketing Website Management 52

Restaurant365

NOVEMBER 26, 2019

User-friendly order management. While some restaurant management systems may have many features, if order management isn’t intuitive for staff and management, you may have brought an extra headache into your operations. Mobile app functionality. Streamlined inventory management. Secure POS employee management.

2020 117

2020 Management Management Mobile Ordering 117

Lavu

APRIL 22, 2020

If you haven’t taken advantage of this free online ordering and delivery integration tool, click here. Are you taking delivery orders over the phone, entering them into your POS system, sending them to the kitchen, then having your delivery driver take them to your customers? What do you need to do to set up online delivery?

Delivery 113

Delivery Online Ordering Mobile Ordering Loyalty Program 113