Restaurant Engine

AUGUST 12, 2020

Online ordering is perfect for upselling customers. They want to be able to order it the minute they think about it. Your customers believe that your restaurant should be available with an online ordering system when they want to use it. Through online ordering. 2: Streamline Your Online Menu.

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. CREDIBLY: What’s the main problem with a restaurant using coupons to attract customers? DONALD BURNS: I find that people who use coupons are loyal only to the coupon.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Modern Restaurant Management

AUGUST 7, 2024

Then, layer on seasonal promotions and specials that help boost sales during slower seasons." Whether restaurants have one location or are a chain, it's essential to make sure customers are experiencing the same uniform messaging across all platforms from in-store banners, printed flyers, and emails to website and online ordering.

Marketing 188

Marketing Email Marketing Social Media Coupons 188

Modern Restaurant Management

JUNE 17, 2020

When COVID-19 erupted earlier this year, scores of restaurants relied on online delivery marketplaces to deliver meals to their customers. The role these marketplaces have played during the pandemic, delivering restaurant orders right to people’s front doors, has become invaluable to many consumers.

Delivery 196

Delivery Pricing Front of House Online Ordering 196

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. You can also offer a custom menu for these special occasions, like party-sized pizzas, party platters, and drink towers.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

Ordering 197

Ordering Online Ordering Loyalty Program Customer Experience 197

Modern Restaurant Management

JUNE 3, 2024

Enhancing Customer Retention Through Personalization As punch cards and physical coupons give way to digital interfaces in the restaurant industry, I'm reminded of a familiar trend seen in other industries. During my time in the ecommerce field, many online retailers faced similar challenges regarding customer retention.

Loyalty Program 203

Loyalty Program Coupons Customer Experience Seasonal Menu 203

Modern Restaurant Management

MARCH 23, 2020

You can capitalize on peoples’ cabin fever during this time of self quarantine by promoting your order pickup services. Try offering free curbside pickup for all orders placed directly through your establishment, saving the cost of third-party services. This idea can be applied to dine-in, pickup, and delivery orders.

Marketing 203

Marketing Back of House Employee Relations Social Media 203

Modern Restaurant Management

MAY 5, 2021

“With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains. 92 percent of respondents said they intend to purchase equipment online more frequently going forward. The Appeal of Coupons and Discounts.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. While, on the other hand, restaurants adjust to curbside delivery and takeout orders.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Touch Bistro

MAY 26, 2021

The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant. A mobile POS that you can take tableside to capture customer orders. .

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 189

Loyalty Program Mobile Ordering Social Media Online Ordering 189

Modern Restaurant Management

JUNE 27, 2022

Many restaurants toss a paper menu into every takeout order, but try posting a QR code near your register instead. If you offer an exclusive coupon for accessing the menu digitally, customers will forget about the paper menus even quicker. Try an Online Form Builder. So how do you set up your code?

Online Ordering 203

Online Ordering Customer Service Fast Casual Recycling 203

Modern Restaurant Management

APRIL 22, 2024

When leveraging ATO and accounts with stolen payment methods, fraudsters can either sell the entire account or use the stolen payment methods to sell goods at a “discounted” price to unsuspecting consumers, particularly those that frequent groups focused on couponing, frugal living, etc. more likely to be targeted.

Food 203

Food Loyalty Program Consumer Goods Customer Experience 203

7 Shifts

NOVEMBER 1, 2022

See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. Knowing they have a lunch special on Wednesdays is invaluable knowledge and can inform your decision-making. This is where special offers, newsletters, and SMS marketing can come in handy.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

APRIL 13, 2021

Some examples of offers and features you should consider include: Easy-to-claim coupons your user can claim by coming into your store. An special item or offer that's only available at a certain time of day (ex: happy hour). Simple tap-to-call function to enable them to make reservations. Managing, Tracking, and Optimizing Results.

Advertising 196

Advertising Mobile Ordering Website Management Customer Service 196

Cheetah

JANUARY 13, 2022

Regularly recurring personalized deals, seamless ordering, and cardless payment all help bring diners back to Starbucks again and again. . Running special promotions for members, like 1+1 deals and happy hours, or sending out Mother’s Day and birthday treats are all examples of what can be done with a basic loyalty program. .

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Modern Restaurant Management

JUNE 17, 2024

On average, Gen Z diners say they'd only wait up to 33 minutes for a delivery order. We also found that Gen Z is ordering takeout/delivery far more frequently, with 69 percent of Gen Z diners saying they order takeout or delivery weekly or more often – well above the U.S. average of 39 percent across all age groups.

Operations 189

Operations Loyalty Program Mobile Ordering Consumer Goods 189

Modern Restaurant Management

FEBRUARY 14, 2022

With an effective email marketing strategy, you can entice new customers, improve brand awareness and boost your online presence. Furthermore, email marketing allows you to connect your audience to your website which is your core online presence. Additionally, the average open rate for restaurant emails is 20.39 Celebrations.

Email Marketing 221

Email Marketing Marketing Coupons Customer Service 221

7 Shifts

AUGUST 15, 2022

Look at online reviews, check out my website, ask your friends and family what they think about my restaurant, and ask my employees what they like about working here,” says Michael Maxwell, Partner-VP of Operations at Blue Orbit Restaurant Consulting. Did you overhear that a table was celebrating a special event? Do your research.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Modern Restaurant Management

APRIL 15, 2020

But as much of the story written during the month, it is really the last two weeks that require special attention. Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home.

2020 196

2020 Point of Sale Fast Casual Online Ordering 196

7 Shifts

MAY 23, 2024

Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. Categorize your dishes in order of consumption, starting from the appetizers, then the main course, side dishes, desserts, and beverages. or "Do you want your drink upsized?"

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). 68 percent order directly from restaurant apps multiple times a month compared to 42 percent who never order from third-party apps.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Lavu

APRIL 15, 2020

They assist organizations with distinguishing their recurrent clients and urge them to purchase more by giving them coupons, gift vouchers, and different motivating forces. Let them know you’re offering gift cards, and provide a special discount to loyalty members. At the same time, they are not able to see each other face-to-face.

Dine-in 113

Dine-in Loyalty Program Point of Sale Mobile Ordering 113

Restaurant365

MARCH 25, 2020

If your current budget allows it, promote your delivery and takeout service online through social media ads and remarketing ads. ” Require that takeout be ordered and paid online. Handling all transactions online promotes social distancing and protects both your customers and employees from handling cash.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Restaurant365

JANUARY 27, 2022

With a QR code menu, diners scan a QR code with a smartphone camera and access the online digital menu that is then displayed on a smartphone. A common guest complaint is that the wait time to order is too long. With QR code menus that offer ordering capabilities, guests can order as soon as they’re seated.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Deliverect

JANUARY 21, 2020

More importantly, make sure your millennial customer can book a table and order food online. Embrace new strategies, processes, and automation technologies in order to stay competitive and deliver a quality experience. While off-premise orders are picking up, many people still love dining out. So choose to react wisely.

Social Media 103

Social Media Online Ordering Email Marketing Workshop 103

Next Restaurants

SEPTEMBER 3, 2020

You may have a superbly organized and user-friendly website; still, there is a chance that visitors will fail to notice your site’s features or even special events and offers that are currently being promoted. For restaurants, that’s following you on social, booking a table, or ordering takeout/delivery. Simple Website Navigation.

Design 184

Design Loyalty Program Mobile Ordering Online Ordering 184

Bingage

JULY 18, 2020

For online food businesses like cloud kitchen or ghost kitchen or any other food delivering business, digital advertising may be a remarkable useful resource in promoting, in addition to operating the business. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

SpotOn

NOVEMBER 21, 2024

Your offerings can range from seasonal starters and holiday drinks to multiple courses and specials. Some people stay home for the holidays, while others look for special experiences. With this information, you'll know how many employees to schedule and how many food supplies to order. Photo by Juliette F on Unsplash.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

Restaurant Engine

NOVEMBER 23, 2022

In addition, you might consider offering them a welcome coupon to your restaurant. This might be something like a 10% off coupon or a free appetizer. The goal is to give them something that encourages them to order from you. 2: Offer Special Deals to Your Followers. Skip the pdf and include a link to your online menu.

Social Media 78

Social Media Coupons Email Marketing Online Ordering 78

The Restaurant Times

JUNE 29, 2020

More customers are now pivoting towards online food delivery platforms because of both convenience and necessity. This is a wonderful opportunity for brick and mortar restaurants pivoting towards the online delivery model or cloud kitchen models to run strategic marketing campaigns and create brand awareness.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

Restaurant Engine

MAY 22, 2024

1: Offer Lunch-Only Specials For many businesspeople eating out every day can get expensive. Offer specials to entice the office crowd to lunch. Your specials might even reach office workers who are a little further away from your office. So, offer a special group discount for office workers. tweet this) How?

Loyalty Program 108

Loyalty Program Email Marketing Coupons Online Ordering 108

Bingage

OCTOBER 8, 2019

Indians give special importance to their festivals. Make it more special for them. Along with the SMS, Send special Diwali dining offers for families, friends. Offer free complimentary sweets to your special customers as a gift. What you can do is provide a complimentary sweet dish with customer’s order.

Social Media 75

Social Media Marketing Loyalty Program Workshop 75

Marketing4Restaurants

AUGUST 31, 2020

Set up online ordering. So, you’ll want to increase the quality of these services by setting up online ordering. This not only simplifies things, but it’s also a great way to spread the word of your restaurant and get customers to order from you. Communicate with your customers online. Run online payments.

Online Ordering 72

Online Ordering Loyalty Program Social Media Kitchen Safety 72

Indoor Media

FEBRUARY 3, 2021

A large portion of foodies aren’t even visiting restaurants anymore and have turned instead to ordering take out through different delivery platforms. Online Menus. That being said, this is also a great way to gauge the success of your online menu. Emphasize Your Specials Online.

Menu 78

Menu Marketing Coupons Advertising 78