The Restaurant Group

JULY 25, 2024

Maximizing Your Restaurant’s Potential: A Comprehensive Guide by TRG Restaurant Consulting Managing a restaurant is hard work. Here’s how we do that: Crafting a Profit-Driven Menu Seventy-seven percent of diners visit a restaurant’s website before they visit one. Establishing an Online Presence People are visual creatures.

Hiring 78

Hiring Loyalty Program Website Management Cash Management 78

7 Shifts

MAY 23, 2024

Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. Categorize your dishes in order of consumption, starting from the appetizers, then the main course, side dishes, desserts, and beverages. or "Do you want your drink upsized?"

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Focus POS

FEBRUARY 10, 2022

Restaurant owners and managers work long hours, holidays, and most weekends. That’s a lot to have on your plate—on top of the normal day-to-day management of a restaurant, café or coffee shop—so it’s important to simplify whenever possible. How an Experienced Restaurant Solution Provider Can Benefit You. Streamline Your Success.

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146

Modern Restaurant Management

MAY 5, 2021

“With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains. 92 percent of respondents said they intend to purchase equipment online more frequently going forward. The Appeal of Coupons and Discounts.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. They should all work together to create a smooth customer journey, from their initial search on your website to when they sit down with their meal.

Seating 221

Seating Email Marketing Marketing SEO 221

Clover - Restaurants

MAY 21, 2024

Track Google Reviews and Yelp scores Out-of-towners often rely on websites such as Yelp, TripAdvisor, and Google to point them toward good food. Spruce up your website and social media pages Your digital presence is like a second storefront. Keep tabs on your restaurant’s feedback, and check out our advice to earn great Yelp reviews.

Travel 52

Travel Tourism Social Media Website Management 52

Modern Restaurant Management

JANUARY 12, 2022

Modern Restaurant Management (MRM) magazine asked Suzi Tripp, VP of Insights at digital transformation firm Brooks Bell how restaurants loyalty programs are evolving and the importance of having a head of loyalty who understands why people buy, how they buy and how often they buy. Expanding delivery methods.

Loyalty Program 217

Loyalty Program Customer Experience Social Media Online Ordering 217

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Customers give the highest ratings to the mobile apps (82) and websites (81) used to place orders.

2024 117

2024 Mobile Ordering White Paper Customer Service 117

Indoor Media

FEBRUARY 3, 2021

A large portion of foodies aren’t even visiting restaurants anymore and have turned instead to ordering take out through different delivery platforms. Online Menus. That being said, this is also a great way to gauge the success of your online menu. Emphasize Your Specials Online.

Menu 78

Menu Marketing Advertising Coupons 78

The Restaurant Times

JULY 13, 2020

To get a competitive advantage, restaurants collect and analyze data on everything from which menu items sell the most, the efficiency of promotions, which source has the highest online ordering rate, etc. Online Surveys. Online surveys are one of the most common methods to capture customer feedback for restaurant businesses.

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. For instance, were you responsible for restaurant employee scheduling or managing a log book ? A hiring manager wants to know how you handle a very real, stressful part of the job. Table of Contents.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Restaurant Engine

JUNE 2, 2022

Using online accounts like Facebook, you can build relationships with current and potential diners. By posting regularly, responding to reviews, answering questions, and engaging with your followers, you’ll reap the benefits of your online community. #2: 5: You Can Increase Website Traffic and Drive Business to Your Restaurant.

Social Media 80

Social Media Website Management Coupons Customer Experience 80

Modern Restaurant Management

APRIL 13, 2021

Some examples of offers and features you should consider include: Easy-to-claim coupons your user can claim by coming into your store. A tricky part to location based marketing can be setting up and managing your campaign but luckily there are providers out there that do much of it for you. Managing, Tracking, and Optimizing Results.

Advertising 196

Advertising Mobile Ordering Website Management Customer Service 196

Indoor Media

JUNE 17, 2020

Some common ways you might evaluate ad campaigns are by brand awareness, website visits, or lead generation. Let’s say you spend $500 on Google Ads and increase your website visitors from 200 to 1000 per month. For example, a coupon. Other kinds of actions are “call now”, “visit our website”, “complete this form”, and more.

Small Business 143

Small Business Advertising Coupons Point of Sale 143

Restaurant365

JANUARY 27, 2022

QR codes make it easy for smartphone users to visit a website, for example, without manually entering letters and numbers into their phones. With a QR code menu, diners scan a QR code with a smartphone camera and access the online digital menu that is then displayed on a smartphone. Improve Ordering Accuracy. Turn Tables Faster.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Lavu

APRIL 15, 2020

They assist organizations with distinguishing their recurrent clients and urge them to purchase more by giving them coupons, gift vouchers, and different motivating forces. Take photos of your staff, still working on fulfilling delivery and curbside orders. Partner with other local restaurant owners to offer package deal gift cards.

Dine-in 113

Dine-in Loyalty Program Point of Sale Mobile Ordering 113

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Your restaurant can be adorned with large and unique posters in order to draw the attention of people passing by. Save the digital image of your poster so that you can use it for online marketing as well.

Marketing 61

Marketing 2021 Social Media Website Management 61

Cheetah

MAY 1, 2020

Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food. What they don’t know is that every time they place an order via a third-party food delivery app it’s costing the restaurant money. Make sure you’re equipped.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Modern Restaurant Management

JULY 21, 2020

It’s a new world for restaurant owners and managers. Through mailed promotional flyers that contain a personalized QR code, restaurants can promote their hours, menu, coupons, reservation process and additional details about how they are operating in a today’s new environment. The best part?

Marketing 208

Marketing Mobile Ordering Food Safety Communication 208

Restaurant Engine

AUGUST 25, 2021

Their POS system allows you to manage credit card payments, take online orders and pickup orders, track your tables, customize your floor plans, and more. In addition, you can also manage delivery and pickup orders which ensures you’re meeting the needs of your customers. Online payments are at 2.9%

Website Management 59

Website Management Email Marketing Point of Sale Online Ordering 59

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. To receive funds, the applicants must complete their grant requests online. restaurant employees financially impacted by the coronavirus crisis.

Employee Relations 206

Employee Relations Healthcare Online Ordering Customer Service 206

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 195

2020 Franchise Franchising Food Order 195

Restaurant Engine

MAY 24, 2022

As a restaurant owner or manager, you know how important the overall consumer experience is to the success of your restaurant. The overall consumer experience matters, and when you make customers wait to order or wait to pay, they start to feel dissatisfied. With a tabletop POS, your customers can order and pay when they want to do so.

POS 59

POS Loyalty Program Customer Experience Point of Sale 59

Deliverect

DECEMBER 30, 2019

The online delivery market continues to grow at a breakneck pace, with over 16 million USD in European revenue in 2019. How about offering some coupons and rewards? Did someone leave you an online review? If certain items or concepts are a hit, you know you’ve got a winner for your online food delivery. Stay flexible.

Delivery 78

Delivery Marketing Online Ordering Customer Experience 78

The Restaurant Times

MAY 14, 2021

However, you should know how to stand out from the crowd in order to succeed over the long term. . The bakery shops baked the products made to order, according to their customers’ preferences. Find out what the ongoing national and global bakery trends are and inculcate them in your products to attract more orders. .

Social Media 52

Social Media Online Ordering POS Email Marketing 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. Build a Website and Optimize it. Diners now use search engines like Google to find restaurants and review menus online before deciding where to eat. Define Your Brand Identity.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Indoor Media

MAY 13, 2021

Small business owners are asked to wear a lot of hats and manage many projects simultaneously. Take creating a website, for example. Websites like Upwork or Freelancer are a great way to find and connect with the people who can build your small business online. Will you be able to produce relevant, weekly content?

Small Business 78

Small Business Hiring Advertising Website Management 78

Lavu

FEBRUARY 21, 2020

These are web-based programs that help businesses in managing their loyalty programs. They help businesses identify their repeat customers and encourage them to buy more by giving them coupons, gift cards, and other incentives. This makes retaining customers among the most important priorities for restaurant owners and managers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

The Restaurant Times

SEPTEMBER 2, 2020

Restaurant Online marketing includes creating a significant brand presence on online mediums. Many social media automation tools allow you to manage all your channels from one place. However, email marketing must not revolve around delivering coupons and discounts alone. Online Listings And Review Sites.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

The Restaurant Times

AUGUST 17, 2021

They are visible on a screen and generally give them the option to order online. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. The orders are instantly accepted and sent to the kitchen. Customize The Menu. Make Instant Updates.

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

Indoor Media

JANUARY 28, 2021

With more and more people shopping online, this year has meant a slew of returned products, damaged goods, and unhappy customers. In an age of online reviews and screenshot conversations, you can never be too careful. Did they order take-out, only to receive a cold meal because they lived too far away?

Advertising 78

Advertising Small Business Coupons Customer Service 78

Indoor Media

AUGUST 2, 2017

Gone are the days where dining at restaurants and ordering takeout were considered luxuries. Those are the same people who will be spreading the good word to their friends through online social shares, tweets, and hashtags – so get out there and rub elbows with them! Manage Your Restaurant’s Online Reputation.

Coupons 78

Coupons Social Media Advertising Customer Service 78

Cheetah

FEBRUARY 20, 2020

Make a habit of going online to check out food and bakery blogs and forums and read what people are talking about. Your ability to manage a healthy relationship with vendors and suppliers is an important part of growing your bakery business. Create an Online Ordering App for Customers.

Social Media 78

Social Media Advertising Loyalty Program Online Ordering 78

Cheetah

FEBRUARY 20, 2020

Make a habit of going online to check out food and bakery blogs and forums and read what people are talking about. Create Strategic Partnerships with Distributors Your ability to manage a healthy relationship with vendors and suppliers is an important part of growing your bakery business.

Social Media 78

Social Media Advertising Loyalty Program Online Ordering 78

Xtra Chef

MARCH 25, 2020

Should you choose to accept online orders from third-party delivery services, you’ll need to get those orders into your POS system. Services such as Chowly and ItsaCheckmate aggregate and integrate those orders into the most popular systems. Safety should be top-of-mind both for your customers and your employees.

Front of House 93

Front of House Online Ordering Inventory Social Media 93