Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

MAY 23, 2023

Globally, restaurants saw a notable shift in customer expectations and behavior during this time. As a result, restaurants had to quickly adapt by offering takeout and delivery options to cater to their customers' changing needs. In addition, many restaurants are now using digital menus in-house.

Customer Service 419

Customer Service Dietary Restrictions Delivery Online Ordering 419

Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." and BurgerFi International entered into a definitive agreement at a $100 million purchase price to combine and form BurgerFi International, Inc.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Culinary Cues

FEBRUARY 22, 2021

To nourish and provide sustenance To offer convenience To provide a forum for conversation To create opportunities for gatherings To reward customers To provide an outlet for chef creativity To complete a neighborhood or destination To rock customers world. There may be more reasons, but these are the most common.

2022 408

2022 Food Truck Front of House Point of Sale 408

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

SEPTEMBER 20, 2021

Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Restaurant inventory management software is a tool that helps digitally track and manage your kitchen inventory. 7shifts Restaurant Scheduling Software. Online and Mobile Ordering Systems.

Technology 370

Technology Front of House Social Media Back of House 370

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. This is where you can find definitive evidence of the importance of well-prepared food.

White Paper 520

White Paper Certification Food Safety Food Supply 520

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Shasta, California. Ranbir Bhatia, GM, Benares NJ in Wyckoff, New Jersey.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. Greg Fuchs serves as the Senior Facilities Manager for Applebee’s, MOD Pizza, Del Taco, Olga’s Kitchen and Wendy’s restaurants in the TSFR portfolio.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.). Chick-fil-A.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. “RTDs [Ready to Drink] definitely offer consistency and speed of service… there’s definitely opportunity for increased engagement there.”

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

DECEMBER 19, 2023

Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. Solutions that specifically targeted the guest experience, from ordering to payment to on- and offline interaction, took priority. – Christine Barone, President, Dutch Bros.

2023 294

2023 Front of House Customer Experience Customer Service 294

7 Shifts

FEBRUARY 15, 2022

You can go onto your camera app and press record, and record something that's less than 60 seconds of who you are, what you do, what you're doing for COVID-19 safety, why you're reopening, why you care about the community, why it's important that somebody comes and buys gift cards, whatever you're doing. But what can you do?

Social Media 448

Social Media Hiring Website Management Hospitality 448

EATER

JANUARY 27, 2021

LA chef Brooke Williamson talks lockdown and customer generosity on Eater’s Digest A funny thing happened at Playa Provisions, celeb chef Brooke Williamson’s LA restaurant, a couple weeks ago. When an order came through to the kitchen, the ticket featured the following note in the field for allergies or special requests: “Here’s the deal.

Kitchen Safety 263

Kitchen Safety Food Safety Food Order Outdoor 263

EATER

JUNE 5, 2023

Subin Yang Four experts tell us the dos and don’ts of cooking in shared spaces like parks and office kitchens It’s never a good look to scatter your trash across a public park, burn a bunch of popcorn in the office microwave, or leave burnt meat scraps on your condo’s communal grill. In other words, pack it in, pack it out. “I

Kitchen Safety 263

Kitchen Safety Food Safety Outdoor Customer Experience 263

Modern Restaurant Management

JULY 16, 2021

The announcement comes after the COVID-19 pandemic presented many challenges for the hospitality industry, particularly for restaurant General Managers who grappled with unprecedented obstacles, such as labor shortages, customer and employee safety, and supply chain delays.

Franchise 411

Franchise Franchising 2021 Employee Relations 411

7 Shifts

OCTOBER 15, 2020

A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants. But if there's another change and we can't dine indoors again, the winter will definitely be more challenging and any modifications needed will cost more money, which we are seriously out of.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

FEBRUARY 6, 2020

California Pizza Kitchen (CPK) plans to bring its signature California-style pizzas, pastas, salads and more to Canada for the first time. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton. CPK Heads North.

Franchise 383

Franchise Franchising Fast Casual 2019 383

EATER

NOVEMBER 29, 2021

While it struggled to find customers and funding in its early years, by pre-pandemic 2019, 54 million people booked 327 million nights with over 4 million hosts on Airbnb, according to an SEC filing. There are companies that slowly attract customers by staying true to their original ideals; that’s not what happened here.

Back of House 287

Back of House Travel Website Management Hotels 287

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Qdoba Mexican Eats’ nation-wide Impossible Foods launch in 2019 made it a standout, with the restaurant chain allowing customers to add Impossible Foods’ plant-based meat to any of its core dishes.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

ChowNow

NOVEMBER 4, 2020

The COVID-19 pandemic has been a devastating experience for the restaurant industry, which has lost an estimated $200 billion within the first seven months of the crisis. Emily Plotkin : I advised my clients to over-communicate with their own customers. What was your advice for restaurants early on in this crisis?

Online Ordering 195

Online Ordering Mobile Ordering Social Media Seasonal Menu 195

EATER

JUNE 14, 2023

It seemed like a sure thing: Loba Pastry + Coffee was Chicago magazine’s Best New Bakery in 2016, among other plaudits, and Velazquez Lindsten, who got her start as a pastry chef in Chicago’s fine dining kitchens after immigrating to the U.S. My first day working in the kitchen I immediately felt at home. It was great.

Fine Dining 244

Fine Dining Kitchen Safety Back of House Small Business 244

Modern Restaurant Management

DECEMBER 16, 2019

They are also a good choice for someone who wishes to give an experience rather than a material item,” said Riehle. Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The For customers, they are a given. percent hold more than 500 events. percent at hotels.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

The Restaurant Times

JULY 5, 2020

The prime focus of restaurant brands is around providing functional benefits and operational changes to ensure that both the diners and employees have a safe, contact-free experience. The New Definition Of Guest Experience In The Post COVID-19 World. Instilling Trust Among Customers In The Post-Pandemic World.

Kitchen Safety 90

Kitchen Safety Food Safety Mobile Ordering Customer Experience 90

Restaurant Engine

MAY 12, 2021

Cloud kitchens are a cost-saving hack you want to be aware of. Technology, competition, customer needs, and evolving conditions today have led to the development of cloud kitchens. More and more of your restaurant customers are demanding online delivery. They want convenience and safety. The Cloud Kitchen Model.

Kitchen Safety 111

Kitchen Safety Online Ordering Mobile Ordering Customer Service 111

Apicbase

FEBRUARY 8, 2024

Success for a waiter is in providing everything the customer needs while they barely notice what you are doing. First, let’s look at the definition of restaurant operations management. Solid restaurant operations management ensures smooth day-to-day functioning and lays the foundation for growth and customer satisfaction.

Definition 52

Definition Operations Management Management 52

Apicbase

FEBRUARY 8, 2024

Success for a waiter is in providing everything the customer needs while they barely notice what you are doing. Efficiently run a restaurant, craft seamless experiences, and watch growth unfold. Solid restaurant operations management ensures smooth day-to-day functioning and lays the foundation for growth and customer satisfaction.

Definition 52

Definition Operations Management Management 52

Deliverect

APRIL 20, 2020

Today’s consumer wants convenience more than anything else, a need that will definitely not change in the wake of the coronavirus. Touchless customer service experience. Awareness of health, sanitation and food safety will be even more important than before, both for restaurant operators and its employees, and customers.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

The Restaurant Group

DECEMBER 31, 2020

The industry and its many players have experimented, failed, succeeded, but most importantly, gained a tremendous amount of knowledge this year. Ghost Kitchens Will Likely be Short-Lived. The past year saw the rise of ghost kitchens as a way to operate with lower overhead and labor costs. Increased Safety and Sanitation.

2021 78

2021 Kitchen Safety Food Safety Delivery 78

Lavu

DECEMBER 6, 2019

In its most fundamental definition, a POS framework is a mix of POS equipment and POS programming to make a POS machine for preparing an exchange and installment. Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen. What is a POS?

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Embrace the Suck

JUNE 13, 2022

And so, the fact that so many people with World Kitchen and some of these other organizations have pivoted into the work of feeding people who are really in trouble. We don't have to go into them about bad customer service, tampering with a product and things like that. Donald Burns: Definitely. Donald Burns: Definitely.

Retail 221

Retail Social Media Take-out Events 221

360Training

MARCH 17, 2020

While there is no cure, there are definitely methods of prevention. Those with the disease may experience fevers, coughing, and shortness of breath. Of course, just because you experience these symptoms doesn’t mean that you have COVID-19. Food Safety Training. Consider this your guide to the coronavirus.

Kitchen Safety 88

Kitchen Safety Food Safety Healthcare Customer Experience 88

Marketing4Restaurants

AUGUST 31, 2020

This not only simplifies things, but it’s also a great way to spread the word of your restaurant and get customers to order from you. Communicate with your customers online. Communication with customers is key during the pandemic. Communication with customers is key during the pandemic. environment. Run online payments.

Online Ordering 72

Online Ordering Loyalty Program Social Media Kitchen Safety 72

Sling

APRIL 23, 2024

Table of contents Differences between staffing and scheduling Restaurant staffing and scheduling example How to improve staffing and scheduling Differences between staffing and scheduling The differences between staffing and scheduling really start to stand out when you examine their definitions side by side.

Management 78

Management Management Hiring Customer Experience 78

Hot Schedules

OCTOBER 1, 2018

The conference kicked off with insights from the first three customers to sign on for Clarifi , the intelligent restaurant operating platform by HotSchedules. HotSchedules VP of Sales Solutions Mary Hamill and a panel of data-driven HotSchedules experts discussed new ways in which restaurants can think about food safety.

2018 79

2018 Innovation Food Safety Kitchen Safety 79

EATER

FEBRUARY 7, 2022

Though tabletop mills are not uncommon in Germany, Mock hoped to make his mills (or really, any mill, he says) a staple in American kitchens, too. Mock now runs a company called Mockbake, through which he sells whole grain kitchen tools like oat flakers.) “I You could run flour on a roller mill, it could be finer or coarser.”.

Consumer Goods 263

Consumer Goods Back of House Small Business 2020 263

Focus POS

OCTOBER 7, 2019

Tablet point of sale software takes that improvement to the next level, giving you the capabilities to enhance the customer experience and streamline your operations. Orders placed on tablets are transmitted directly to the kitchen, resulting in faster prep times. Increased Efficiency, Accuracy, and Sales. Line Busting.

Point of Sale 76

Point of Sale Mobile Ordering POS Back of House 76