Modern Restaurant Management

FEBRUARY 5, 2020

Traditional discounting and promotions can help combat season-specific shortfalls, but in our experience at Carl Marks Advisors, it’s critical that these restaurants address the wider industry challenges by making a definitive choice about the specific tactics used to target the type of customer they wish to attract: favorite or frequent.

Customer Experience 375

Customer Experience Casual Customer Service Advertising 375

Modern Restaurant Management

OCTOBER 19, 2022

Between holiday get-togethers, end-of-year corporate gatherings and dinners with loved ones from out of town, it’s essential for restaurant brands to pay attention to their online visibility to maximize the season ahead. When done right, SEO can build brand awareness, increase web traffic and drive overall online customer engagement.

SEO 474

SEO Social Media Website Management Online Ordering 474

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

EATER

JANUARY 21, 2021

Gado Gado’s Sunday Supper Series is based on a series of “one-off takeout meals” the restaurant had experimented with over the previous months. “We We had a lot of success with meals that weren’t really beholden to a menu,” she says, noting that both the chefs and the customers seemed to enjoy trying something new.

Seasonal Menu 315

Seasonal Menu Online Ordering Point of Sale Back of House 315

Modern Restaurant Management

JUNE 17, 2021

"We are grateful for continued customer support which has helped us expand to new locations in the past year and we are looking forward to bringing the brand to new locations and connecting with new customers." The Mexican quick serve segment is definitely the place to be,” said Dejbakhsh. ” CPK in Hong Kong.

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. US Foods Holding Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In fact, 54 percent of diners consider new menu items important to their decision when selecting a restaurant, according to a recent US Foods survey.*

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. “RTDs [Ready to Drink] definitely offer consistency and speed of service… there’s definitely opportunity for increased engagement there.”

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

NOVEMBER 2, 2021

We strongly believe that our significant experience in the QSR space, our strong digital focus, our ability to innovate, as well as our proven execution capabilities, will enable Subway to become a dominant player in the region.” ” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. BurgerFi International Inc.

Franchising 450

Franchising Franchise Leadership Beverage 450

Modern Restaurant Management

AUGUST 14, 2020

“We’ve stayed aggressive in terms of our grand opening plan, and it is has definitely paid off. The group is made up of Johnny Tung, Jimmy Tung, and David, who have over 20 years of industry experience at the Bento Group. All four of our recent openings have had incredible sales.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

EATER

JANUARY 28, 2021

In October, shortly before Halloween, Tamez saw a post on Uni’s Instagram announcing a new feature: Enjoy the restaurant’s a la carte menu in the privacy of one of the Eliot Hotel’s suites. The menu is QR-coded, and a masked and gloved server enters the room and takes the party’s entire order in one go.

Hotels 344

Hotels Fine Dining Dine-in Front of House 344

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead. million by the end of 2023.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

EATER

MARCH 19, 2024

Chefs sometimes call these “modern” takes on brasseries and bistros, largely because they diverge from the traditional French definitions. French there is boeuf bourguignon turned into a sandwich, and La Bonne Vache serves a duck liver mousse sprinkled with everything bagel seasoning. But don’t worry, the menu isn’t changing.

Food 327

Food Fine Dining Seasonal Menu Dine-in 327

Modern Restaurant Management

FEBRUARY 6, 2020

” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton. In addition, her son Naheed brings more than 25 years of experience in restaurant franchising and will serve as CEO of CPK’s Alberta footprint.

Franchising 383

Franchising Franchise Fast Casual 2019 383

Modern Restaurant Management

JULY 16, 2021

The announcement comes after the COVID-19 pandemic presented many challenges for the hospitality industry, particularly for restaurant General Managers who grappled with unprecedented obstacles, such as labor shortages, customer and employee safety, and supply chain delays. Überrito Fresh Mex Embarks on Aggressive Franchise Program. .

Franchising 411

Franchising Franchise 2021 Employee Relations 411

Modern Restaurant Management

SEPTEMBER 14, 2021

.” Key highlights of updates and changes resulting from the audit include: To ensure values alignment within organization and among stakeholders: Revised, value-centered mission statement and definition of a James Beard Award winner. The companies will launch a two-way integration. SpotOn Announces Funding Round.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

APRIL 15, 2020

Engaging Customers During COVID-19. Consumers prefer an easy experience when they do choose to order food or buy products or services online. Things to think about here are whether you are providing a COVID-sensitive pickup experience. For projections, click here. However, they need to know that you have this capability.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

EATER

OCTOBER 1, 2024

Sporting the home team colors, Alex Martin, a human resources professional and a KC Current season ticket holder, and her parents, who were visiting from Texas, found their way to Joe’s Kansas City Bar-B-Q stand. Compared to the Arrowhead, this stadium is definitely far more intimate.” We sell about 600 sandwiches each game.

Sports 263

Sports Food Seasonal Menu Recruiting 263

7 Shifts

NOVEMBER 5, 2019

Google My Business is a free tool you can use to manage your Google Search and Google Maps presence without taking potential customers to a website or a listing account. It helps to cut the customer’s path to your contact information, offers, reservations, and more. Here are a few examples.

Website Management 253

Website Management Customer Service Customer Experience Book 253

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Plant-based Menu Items. Jim Collins, CEO at Kitchen United.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Early Impact of California's Minimum Wage A new edition of The Anchor from Placer.ai, written by R.J.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

Modern Restaurant Management

DECEMBER 16, 2019

According to new research from the National Restaurant Association, 72 percent of people want a restaurant gift card this holiday season. They are also a good choice for someone who wishes to give an experience rather than a material item,” said Riehle. Go with a Restaurant Gift Card. In fact, Paytronix Systems, Inc.,

2019 322

2019 Compost Mobile Ordering Online Ordering 322

EATER

OCTOBER 26, 2023

During this time, most of Phuket Town’s restaurants go meat-free, proclaiming the menu change with yellow banners. Thai Muslim-style biryani, tart and spicy beef and chicken soups, and Guest Salad (a literal translation of salat khaek, a Thai Muslim salad with a peanut-based dressing) round out the relatively short but strong menu here.

Seasonal Menu 324

Seasonal Menu Hotels Back of House Front of House 324

7 Shifts

OCTOBER 10, 2019

October has arrived, the leaves are falling, and spooky season has officially begun. With over 20% of restaurant staff reporting that Halloween is the busiest holiday at their restaurant, you shouldn’t shrug off the spooky season. Halloween Specials and Menu Ideas for Restaurants and Bars ?????

Specials 231

Specials Bar Seasonal Menu Events 231

Perfect Daily Grind

FEBRUARY 25, 2020

From sparkling teas and lemonades to cold brew coffee, customers are increasingly thirsty for a more refreshing beverage than the traditional coffee shop offerings. Meeting the demand for cold drinks with a well-planned menu opens up the potential for greater profit margins, brand reinforcement, and a more premium experience for customers.

Serving 192

Serving Beverage Café Consumer Goods 192

Restaurant Engine

MARCH 12, 2025

Its time to consider adding some AI into your marketing strategy to enhance customer engagement, streamline operations, and boost profitability. AI Helps Personalize the Customer Experience Consider your promotional emails to customers. If not, it can revolutionize your customer interaction.

2025 52

2025 Marketing Loyalty Program Email Marketing 52

ChowNow

OCTOBER 2, 2024

With that kind of an audience, an online presence is vital for restaurants to attract new customers and re-engage existing ones. The importance of social media on customers’ dining habits has only grown since sites like Facebook took off. Instagram is a great place to interact with customers. Use polls or questionnaires.

Social Media 195

Social Media Marketing Entertainment Online Ordering 195

ChowNow

NOVEMBER 4, 2020

The COVID-19 pandemic has been a devastating experience for the restaurant industry, which has lost an estimated $200 billion within the first seven months of the crisis. Emily Plotkin : I advised my clients to over-communicate with their own customers. Menu items to collect donations or extra tips for staff have been very common.

Online Ordering 195

Online Ordering Mobile Ordering Social Media Seasonal Menu 195

Modern Restaurant Management

NOVEMBER 11, 2019

But what many don’t consider is that it’s not only a well-appointed room and a knowledgeable concierge that guests remember – it’s often the experience they had at the on-site restaurant or bar,” said Joel Montaniel, CEO of SevenRooms. ” Building Loyalty. ” Building Loyalty. The Local Influence.

Travel 297

Travel Food Hotels Loyalty Program 297

EATER

APRIL 12, 2022

Even with a small menu, lack of tourists, and a definite rising chill in the air, this new cafe was packed with customers dining in or waiting for their pick-up orders when I visited in December. One day, I was walking by the beach and I noticed these empty shops that were closed for the season.

Small Business 263

Small Business Customer Experience Seasonal Menu Serving 263

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. We developed our revolutionary concept and one-of-a-kind experience in order to bring something unique to customers and are continuing to innovate our brand every day.” ” The Royal Silencer.

2023 251

2023 Menu Back of House Seasonal Menu 251

7 Shifts

APRIL 26, 2023

We were joined by Newton Hoang, their Director of Marketing and IT, on the Pre-Shift Podcast to chat about meeting customers where they are, how customers and team members reflect one another, and building a Culture of Care at 7 Leaves. So my customers, whether you know it or not, DJ, are very galvanized and extremely enabled.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

EATER

FEBRUARY 23, 2021

Soul food and Southern food are undeniably rooted in the African-American experience, but Black food in America can’t be defined by just these two categories. Do you think food of the northward migration can be distilled in a similar way, or is it solely based on your lived experience? That’s Honeysuckle in a nutshell.”.

Food 287

Food Dietary Restrictions Customer Experience Events 287

Sling

OCTOBER 1, 2021

Food Cost Percentage: Definition. At its most basic, food cost percentage is the total cost of the ingredients your restaurant uses to create each menu item compared to the total food sales over a specific period of time (e.g., You could also perform this calculation for each menu item (e.g., 1) Tweak Your Menu Pricing.

Definition 78

Definition Food Seasonal Menu Inventory 78

Goliath Consulting

NOVEMBER 3, 2019

Veggies are being incorporated into the menu in creative ways (think jackfruit pulled “pork”, veggie rice and pasta), vegan entrees and sandwiches will keep rolling and “gut-friendly” fermented foods such as kimchi and kombucha are making its way into more restaurant menus 3. Experience. Sustainable. Convenience is key.

2020 150

2020 Food Social Media Sustainability 150

Modern Restaurant Management

DECEMBER 12, 2019

"The five existing cafes we have in Colorado have quickly become fan favorites, and the active communities here have continued to gravitate towards our better-for-you menu items. Interested candidates should have business experience, along with $125,000 in liquid assets and a minimum net worth of $350,000.

Franchising 275

Franchising Franchise Loyalty Program Book 275

Future Food

DECEMBER 5, 2019

The ‘whole experience’ is what matters. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. The evolution, financial viability & marketability of plant based menu options. Menu shapers will become seriously experimental with the flexitarian crowd in 2020.

Hospitality 145

Hospitality 2020 Food Point of Sale 145