Modern Restaurant Management

JULY 22, 2021

Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. Restaurant owners have learned that such data is a priceless resource for improving customer relationships and, ultimately, increasing profits.

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Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. US Foods Holding Corp.

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Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." and BurgerFi International entered into a definitive agreement at a $100 million purchase price to combine and form BurgerFi International, Inc.

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ChowNow

JANUARY 23, 2025

Does the energy feel flat, and the customers look bored. Get some fresh customers through the door and start the neighborhood talking about whats happening in your restaurant again. You need ideas that will wow new customers and get the regulars excited to come back in.

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Modern Restaurant Management

JUNE 27, 2022

Restaurant customers do everything from their phones. They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. They Save Your Staff Time.

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Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. Disinfecting areas of the restaurant far more frequently and definitely between the turnover of any tables / chairs. Set seating times. Contactless payment.

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Culinary Cues

JANUARY 3, 2023

How we greet and welcome people into our fold does have an impact on the quality of the product and experience we offer. Customers would like up, sometimes around the block, hoping for a seat in her rather small restaurant where she featured, what we called – blue plate specials. I asked her what made her food so special?

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Modern Restaurant Management

SEPTEMBER 20, 2024

But definitely consider getting help. I’ve seen layouts drawn on a legal pad get the designer treatment, and not only was the flow improved, but extra seating space was created. But always consider your clientele and their expected dining experience. You should work with someone on this too. Should I Think About Light?

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Culinary Cues

DECEMBER 26, 2020

This is where the restaurant industry is today, this is where chefs, cooks, and restaurateurs sit in the moment, and this is what keeps us all up at night – challenges without definitive answers. Fighting the common sense approach to limiting customer and employee exposure may make sense emotionally, but it is not realistic.

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Modern Restaurant Management

OCTOBER 31, 2019

Allow Customers to Make Reservations Online. Adding a simple widget like Open Table’s Make a Reservation for customers brings several advantages. First and foremost, it is an almost guaranteed seating. Promotions help get first time customers in the door. This blog will steer you in the right direction.

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EATER

JUNE 4, 2024

Do as the French do, and you’ll have a much better experience in Paris. And definitely don’t double book: Tourists are becoming infamous for making multiple bookings at hotspots on opposite sides of town, then deciding at the last minute which one they’ll keep. When we opened Fulgurances, our first seating was at 7:30 p.m.

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Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. “RTDs [Ready to Drink] definitely offer consistency and speed of service… there’s definitely opportunity for increased engagement there.”

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EATER

JANUARY 21, 2021

This time patios were included in the shutdown, meaning establishments around the city were staring at freshly weatherized outdoor seating areas they couldn’t use, spaces that had been lifelines to their businesses while indoor dining rooms remained closed.

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Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Shasta, California. Ranbir Bhatia, GM, Benares NJ in Wyckoff, New Jersey.

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2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

JUNE 17, 2021

"We are grateful for continued customer support which has helped us expand to new locations in the past year and we are looking forward to bringing the brand to new locations and connecting with new customers." The Mexican quick serve segment is definitely the place to be,” said Dejbakhsh. ” CPK in Hong Kong.

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7 Shifts

FEBRUARY 15, 2022

Ken McGarrie is the cofounder of Korgen Hospitality and uses his decades of experience to help restaurants across the country become more profitable and reach their potential. It's, it's definitely more true now than it ever has been. This newfound attention can bring people to your website or reservation pages, and into your seats.

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Social Media Hiring Website Management Hospitality 448

EATER

JANUARY 28, 2021

With a maximum of six guests per room and a 90-minute time limit, the experience seemed to Tamez to be a way to enjoy all the perks of indoor dining (like warmth, for one) with the safety of eating at home. Uni is far from the only hotel restaurant experimenting with in-room dining, though each operation has its idiosyncrasies.

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Modern Restaurant Management

SEPTEMBER 14, 2021

.” Key highlights of updates and changes resulting from the audit include: To ensure values alignment within organization and among stakeholders: Revised, value-centered mission statement and definition of a James Beard Award winner. The companies will launch a two-way integration. SpotOn Announces Funding Round.

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Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

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Modern Restaurant Management

AUGUST 2, 2021

shared insight into customer payment transaction data indicating that the recovery of the full-service restaurant industry continued in the second quarter of 2021. “Our customers are getting back on their feet, and we’re proud to be playing a role by helping them provide a superior dining experience that brings people back.”

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7 Shifts

NOVEMBER 5, 2019

Google My Business is a free tool you can use to manage your Google Search and Google Maps presence without taking potential customers to a website or a listing account. It helps to cut the customer’s path to your contact information, offers, reservations, and more. Here are a few examples.

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Website Management Customer Service Customer Experience Book 253

Modern Restaurant Management

AUGUST 14, 2020

“We’ve stayed aggressive in terms of our grand opening plan, and it is has definitely paid off. In addition to team members wearing masks and gloves and implementing social distancing, Fazoli’s has enhanced sanitation procedures and limited dining room seating.

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Modern Restaurant Management

MARCH 3, 2023

Consumers want restaurant experiences : 84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up. Building on a Solid Foundation : For 70 percent of operators, business conditions have settled into or are on the path to their new version of normal.

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2023 Consumer Goods 2022 Point of Sale 508

7 Shifts

OCTOBER 15, 2020

Fortunately, though limited indoor seating is possible now and luckily for us, we have a pretty sizable floor, so we can comfortably distance customers. Even now, restaurants in New York remain at 25% seating 8 months after the crisis first began. to comply with new and changing regulations.

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Modern Restaurant Management

NOVEMBER 2, 2021

We strongly believe that our significant experience in the QSR space, our strong digital focus, our ability to innovate, as well as our proven execution capabilities, will enable Subway to become a dominant player in the region.” ” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. BurgerFi International Inc.

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EATER

SEPTEMBER 29, 2023

In the decades that have followed, places like Alloy (decorative cherry blossoms, pink walls), Model Milk (airy, multilevel dining areas), and Sukiyaki House (sushi counter displaying seafood flown in from Japan) — which offer experiences devoid of steak and ornate dark wood — have continued to change what diners expect of fine dining.

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EATER

JANUARY 27, 2021

LA chef Brooke Williamson talks lockdown and customer generosity on Eater’s Digest A funny thing happened at Playa Provisions, celeb chef Brooke Williamson’s LA restaurant, a couple weeks ago. In the end, over 200 customers participated in this burst of good will, allowing the restaurant to donate hundreds of meals. “I

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Kitchen Safety Food Safety Food Order Outdoor 263

EATER

OCTOBER 11, 2023

It feels like the definition of More. I grabbed a high banquet seat by the bar, feeling my hot thighs meld with the synthetic fabric, and was greeted by the loveliest server who did not appear to question why one would want to eat ’roni cups alone on a 90-degree day. It’s what makes the whole experience possible.

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Modern Restaurant Management

DECEMBER 31, 2019

We believe we will continue to see improvements in business models and technology that will advance the delivery experience for target audiences including logistics, restaurants and especially the consumer. 2020 will see investment increases in restaurants that operate without an onsite diner experience. Enter dark kitchens.

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2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

JULY 16, 2021

The announcement comes after the COVID-19 pandemic presented many challenges for the hospitality industry, particularly for restaurant General Managers who grappled with unprecedented obstacles, such as labor shortages, customer and employee safety, and supply chain delays. Überrito Fresh Mex Embarks on Aggressive Franchise Program. .

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Franchise Franchising 2021 Employee Relations 411

EATER

FEBRUARY 28, 2022

The company’s website promises that owners of the NFTs — a “minting,” or release, of 8,888 unique pizza designs onto secure digital tokens — will enjoy “one-of-a-kind physical and virtual experiences” and “future integration into the expanding metaverse.” 07 ethereum each (at publication time, the equivalent of around $200).

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Fine Dining Dine-in Customer Experience Food Supply 345

EATER

OCTOBER 11, 2023

But the main event continues to be the cliffside dining experience with table service for a revamped, yet still ridiculous, live show where you can watch a troupe of divers flip off platforms, down waterfalls, and into the once-green-now-blue lagoon below. Nashville’s Broadway is the definition of over-the-top. remain nonnegotiable.

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EATER

AUGUST 28, 2020

With each announcement of another closing I find myself wondering if I could have done more as a customer. In San Francisco, for instance, a restaurant seats its wealthy clientele in plastic domes to insulate them from the threats of the outside world. Many of us carry a fair amount of debt as part of our long-range model.

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Government Cash Management Dine-in Small Business 363

EATER

AUGUST 12, 2021

Customs restrictions, high transport costs, and a short shelf life have made the world’s greatest mangoes — grown in Pakistan — difficult to come by in the U.S. It was almost midnight when I pulled up to the drop site in a borrowed car, the rear seats pushed down to make room for the product.

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Perfect Daily Grind

AUGUST 25, 2020

Well, alongside McDonald’s, some of the world’s biggest coffee chains – including Starbucks, Tim Hortons, and Peet’s – all have a number of stores that either have “drive-thru capabilities” or are exclusively geared towards the drive-thru experience. You may also like Five Practical Ways To Introduce Customers To Specialty Coffee.

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EATER

NOVEMBER 16, 2020

Amanda Kludt: I don’t think we talk enough about parenthood on this show or in general, when it comes to restaurants, and we definitely don’t talk at all about pregnancy both in terms of what it means to be pregnant in such a physical role, but also discrimination people face where they’re working in front of house or back of house while pregnant.

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