Remove Customer Experience Remove Events Remove Merchandise
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Merch with a Mission: Creating Brand Ambassadors

Modern Restaurant Management

"Merchandise is more than just a revenue stream — it’s a way to deepen the connection with your customers and expand your brand’s reach." Merchandise became a natural extension of this vision, offering customers a way to carry the brand with them and become ambassadors for the experience.

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How to Calculate and Improve Your Bar’s Profit Margin

7 Shifts

For example, if you serve craft cocktails or premium wine, customers may be willing to pay more because of the perceived value. Redesign and expand your menu Redesigning and expanding your menu can help increase your bar's profitability by attracting new customers and encouraging existing ones to try different items.

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The Rise of Exclusivity: VIP vs Traditional Discounting

Modern Restaurant Management

Offering discounts to incentivize customers to enroll and engage with loyalty programs has been a common practice in the restaurant industry for years. With the continued uncertainty of the current macroeconomic climate, brands must find ways to reduce marketing spend while driving more value from their customer base.

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Boost Your Restaurant Business with Five Local Marketing Tips

Modern Restaurant Management

Consumers and customers have changed their behavior due to the events of the previous year. Focus on changing the processes of your restaurant to accommodate the new realities and to reach out to customers living in your local areas. Enforce face-mask wearing for both employees and customers.

Marketing 568
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Improve Your CX and Reduce Operating Costs with a Simplified Payments Strategy

Modern Restaurant Management

It can also be the enemy of payment processing cost efficiencies and the ability to deliver a satisfying customer experience (CX). Are your staff sufficiently trained in how to handle your customers? Their customers may be able to check in with a credit card and “run a tab” across the entirety of the property.

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The American Restaurant 2022 (Post Pandemic)

Culinary Cues

To nourish and provide sustenance To offer convenience To provide a forum for conversation To create opportunities for gatherings To reward customers To provide an outlet for chef creativity To complete a neighborhood or destination To rock customers world. There may be more reasons, but these are the most common.

2022 445
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Face Pay Network, Restaurant of the Future and The Main Course

Modern Restaurant Management

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. This acquisition is a transformative event for FAT Brands in terms of scale and brand awareness.