Remove Customer Experience Remove Influencer Remove Merchandise
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Merch with a Mission: Creating Brand Ambassadors

Modern Restaurant Management

"Merchandise is more than just a revenue stream — it’s a way to deepen the connection with your customers and expand your brand’s reach." Merchandise became a natural extension of this vision, offering customers a way to carry the brand with them and become ambassadors for the experience.

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How to Open a Coffee Shop: The Ultimate Guide

7 Shifts

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Now, tell him or her about these key areas: Your unique selling proposition which details the value you're providing customers. Don't stop there!

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Boost Your Restaurant Business with Five Local Marketing Tips

Modern Restaurant Management

Consumers and customers have changed their behavior due to the events of the previous year. Focus on changing the processes of your restaurant to accommodate the new realities and to reach out to customers living in your local areas. The pandemic has shifted the priorities of customers when it comes to the businesses they patronize.

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How to Handle Temporary Restaurant Closure during COVID-19

7 Shifts

Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you? Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers.

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2024 Outlook: Restaurant Trends and Challenges, Part One

Modern Restaurant Management

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

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Are specialty coffee shops becoming more common in airports?

Perfect Daily Grind

So, how can this change the consumer experience in airports? How is the customer experience affected? As most airports are busy places, convenience plays an important role in the consumer experience. Airport locations can be good for high-volume sales, but they can also limit the customer experience,” he says.

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The Enduring Appeal of Signature Staples at QSRs and Beyond

Modern Restaurant Management

While customers crave the comforting familiarity of signature staples, they also yearn for the excitement of new flavors and experiences. The distinctive tartness of this flavor makes it the perfect canvas for guest customization, with a variety of toppings to complement it.