EATER

AUGUST 19, 2021

As restaurateurs got creative to make up for lost income during the pandemic, many saw opportunity in selling more than just graphic tees and totes to customers who wanted to show their support. The first part of any project is always about getting to know the client, to learn about their personal stories and who their customers are.

Design 300

Design Food Social Media Merchandise 300

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Now, tell him or her about these key areas: Your unique selling proposition which details the value you're providing customers. Don't stop there!

License 459

License Hiring Equipment Small Business 459

7 Shifts

MARCH 27, 2020

Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you? Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

The Rail

AUGUST 14, 2024

They offer a way to maintain customer engagement, generate revenue, and experiment with new concepts without a permanent commitment. This flexibility allows restaurateurs to stay connected with their clientele and attract new customers while their permanent location undergoes renovations.

Social Media 130

Social Media Seasonal Menu Customer Experience Customer Service 130

Perfect Daily Grind

SEPTEMBER 7, 2022

So, how can this change the consumer experience in airports? How is the customer experience affected? As most airports are busy places, convenience plays an important role in the consumer experience. Airport locations can be good for high-volume sales, but they can also limit the customer experience,” he says.

Café 158

Café Franchising Franchise Beverage 158

Next Restaurants

APRIL 17, 2024

High-quality food photos and videos are the new currency of cravings, influencing where hungry customers spend their money. Millennials , a major dining force, crave shareable experiences, and Instagram provides the perfect platform to showcase your restaurant’s mouthwatering dishes and vibrant atmosphere.

Social Media 125

Social Media Seasonal Menu Customer Experience Specials 125

The Restaurant Times

NOVEMBER 11, 2021

F&B businesses can only hope to retain their customers if they provide standard quality food and reach out to new audiences. Restaurants strive to provide their guests with a perfect, convenient, and pleasurable experience. From operational efficiency to customer experience, restaurant management has several obstacles.

Management 93

Management Management Mobile Ordering Online Ordering 93

Indoor Media

AUGUST 17, 2017

As an illustration of three ways to reach and influence your next customers to become repeat buyers, consider these creative methods on leveraging coupon advertising. Members-only programs not only create proud, card-carrying members, they build—and reinforce—customer loyalty. What’s the big deal with repeat customers?

Coupons 78

Coupons Advertising Loyalty Program Consumer Goods 78

Future Food

JUNE 16, 2020

Winning back these customers will take time and will be dependent, to a large degree, on how well food operators have looked after the customers during lockdown. How customers want to connect with friends in an F&B environment will dictate how food operators will need to connect with customers. It's all over.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

Lavu

MARCH 27, 2020

The reason is simple: comprehensive restaurant management systems make restaurant operations more efficient, straightforward, and ultimately beneficial to everyone involved, from restaurant owners to customers. Besides the rise of apps, the second largest computing development to influence restaurant management system software is the cloud.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

Restaurant Clicks

NOVEMBER 25, 2021

The chef customizes selections for your party for a luxurious experience. After a long shopping day at the Merchandise Mart, walk across the street to Bavette’s Bar and Boeuf, a French-inspired steakhouse serving classic favorites and modern flavors. If you have something to celebrate, check out the tasting menu. Order Online.

Serving 109

Serving Reservations Fine Dining Seasonal Menu 109

Future Food

OCTOBER 30, 2023

These achievements combined can underwrite an eclectic mix of well-presented venues which contribute to the distinct experiences that shoppers are seeking in a modern hospitality environment. Image credit: Alana Dimou Sydney Fish Market Design is a major contributor in influencing a customer’s perception of a brand.

Operations 78

Operations Uniforms Small Business Merchandise 78

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. In other words, if your food photography isn’t top-notch some customers may take their business elsewhere.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Indoor Media

MAY 17, 2021

There are many ways in which restaurants and salons can get involved and start hosting their own experiences online, so read on for everything you’ll need to know. If there is a beauty YouTuber or makeup, skincare, or hair care influencer you love, reach out to them and see if they would be willing to do a segment for your event.

Small Business 78

Small Business Events Advertising Social Media 78

The Restaurant Times

MARCH 9, 2022

5 Restaurant Promotion Ideas For The ‘New Normal’ Restaurants can no longer rely on word-of-mouth and outdoor ads to keep their companies top of mind because customers are still hesitant to venture out. Instead, restaurateurs must market their companies where their customers are now: online. Invest In Influencers .

Social Media 52

Social Media Kitchen Safety Food Safety Influencer 52

Mad Mobile

JANUARY 23, 2024

Many retailers have already adjusted their approach to shopping and merchandising, introducing powerful omnichannel technologies to streamline operations and help them better compete in a new digital landscape. This encourages a customer-centric approach in line with current retail trends.

Retail 52

Retail 2024 Social Media Online Ordering 52

Open for Business

SEPTEMBER 2, 2024

It’s an all-important metric that influences everything from menu pricing to operational decisions and beyond. Don’t hesitate to shop around or ask for better rates, especially if you’ve been a loyal customer. Train your staff to recommend complementary items or upgrades that enhance the dining experience.

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Inventory 78

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers. Look to the global market for inspiration.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

BNG Point of Sale

AUGUST 27, 2021

Industry operators have been focusing on expanding the range of flavors they introduce to their menus and experimenting with unique and innovative barbecues, to meet customer demand (and sometimes plainly to avoid grumbles from customers). It is critical to increase a customer’s lifetime value.

Point of Sale 52

Point of Sale Loyalty Program Merchandise Customer Service 52

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. For example, the most simple loyalty program could be a card system that is stamped every time your customers make a purchase. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Customer Service Cash Management 52

RGU

JANUARY 20, 2020

Mobile influences the purchasing and ordering process, regardless of whether the product is ultimately delivered or picked up in-store. Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. ​ Purchases are shifting from individual brands to marketplaces.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. He was instrumental in organizing the Frederick Community College Hospitality Program.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

PathSpot

APRIL 26, 2024

Adhering to rigorous hygiene protocols ensures customer satisfaction and protects public health. Understanding the Impact of Cleanliness on Your Business Trust and Loyalty are critical for customer loyalty. Since COVID, customers have been very aware of the need for consistent cleanliness, which builds trust and creates loyalty.

Hospitality 40

Hospitality Food Safety Kitchen Safety Food 40

7 Shifts

JULY 20, 2024

With over 5 billion people using social media globally, platforms like Facebook, Instagram, and TikTok have become necessary tools for businesses to reach customers. Keeps your restaurant top of mind 68% of customers follow brands on social media to stay updated on new products and services.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Consumer Interest Steadily Returns to Pre-Pandemic Activities.

Franchising 443

Franchising Franchise Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

MAY 12, 2020

The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Perfect Daily Grind

JANUARY 25, 2023

For instance, YouTube influencer Emma Chamberlain’s coffee brand raised US $7 million in Series A funding in August 2022, which was used to support brand expansion and product development. They explain that marketing and selling coffee products allowed them to go beyond the standard range of merchandise that YouTubers typically sell.

Social Media 169

Social Media Merchandise Influencer Certification 169

Perfect Daily Grind

FEBRUARY 12, 2020

Between 2008 and 2018 , Chinese coffee consumption increased by 1032%, thanks to the growing influence of Chinese millennials. Customers can only place orders online before picking them up, using an app linked with WeChat (China’s largest messaging service) to do so. Credit: Ocean Grounds Coffee. Why Is Consumption Increasing?

Marketing 138

Marketing Social Media Consumer Goods 2018 138

Perfect Daily Grind

DECEMBER 2, 2019

By making the most of the increased foot traffic and sales you’ll experience, you could start your 2020 off on a better financial footing, while enhancing your customers’ holidays at the same time. Offering customers limited edition, themed treats is a great way to get them into the festive spirit. Credit: Ana Valencia .

Café 105

Café Seasonal Menu Merchandise Uniforms 105

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Staff can also opt to change cooking times and alter portion sizes for foods coming out of the hopper to map back to customer customization requests. "Intel®

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

7 Shifts

MARCH 30, 2022

Whether you feel like you've tried every advertising tactic in the book, or 2022 is the first time your restaurant has had a dedicated marketing budget, you can implement our restaurant advertising ideas to attract new customers and turn one-time visitors into loyal customers. Table of Content. On-Site Restaurant Advertising Ideas.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

MARCH 4, 2025

Turn Pricing into a Growth Strategy : A smarter approach to menu pricing can boost revenue and profitability without compromising guest experience. In one case, Incognia identified a single Samsung device that accessed over 200 accounts to fraudulently return more than $5,000 worth of stolen merchandise. Miller Lite (+5.4 ”

2025 221

2025 Delivery 2024 Point of Sale 221

Modern Restaurant Management

NOVEMBER 1, 2024

Yelp highlights the top categories experiencing new business growth in malls, as they evolve beyond traditional retail hubs into dynamic, experience-first shopping centers. The Influence of Reviews HungerRush™ revealed how restaurant reviews significantly influence where people choose to eat.

2024 221

2024 Point of Sale Mobile Ordering Fast Casual 221