Customer Experience Innovation Sustainability 
Modern Restaurant Management
MARCH 28, 2025
This generation prioritizes social responsibility over traditional brand loyalty and gravitates toward integrity, sustainability, and values-driven experiences. Below are five key approaches we at Groucho’s Deli have successfully implemented to attract and retain Gen Z customers.
Modern Restaurant Management
MARCH 11, 2025
"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." How Do You Stack Up?
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Modern Restaurant Management
DECEMBER 23, 2024
As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. As we navigate these changes, one theme stands out: innovation.
Modern Restaurant Management
DECEMBER 10, 2024
While significant investment has poured into the sector, few technologies have proven to be sustainable businesses. This wave of mergers and integrations will drive innovation and better support the evolving needs of the restaurant ecosystem. The Death of Traditional Tipping 2025 could mark the tipping point—literally.
Modern Restaurant Management
JANUARY 2, 2025
In California, annual fees for a liquor license can also reach up to $1M, depending on factors like operating hours, customer policies, and whether the establishment offers on-site brewing. Beer and wine licenses, however, provide a sustainable, cost-effective alternative, allowing restaurants to invest resources elsewhere.
Modern Restaurant Management
DECEMBER 17, 2024
With so many people leaving the industry, restaurants stepped up—raising wages, creating new opportunities, and doubling down on the employee experience. Still, keeping a steady team remains the top challenge, highlighting the need for ongoing innovation in restaurant workforce management.
Modern Restaurant Management
OCTOBER 13, 2024
This is an innovation that consumers appreciate: 42 percent of diners have already used kiosks , and one in every three people say they would like restaurants to have more kiosks available. Back-office digital innovations are also helping restaurants manage costs and make the most of their workforce. Given that three-quarters of U.S.
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