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MRM Research Roundup: Year-End 2020 Edition

Modern Restaurant Management

Beyond individual orders, meal kits saw a surge of popularity as at-home diners looked to create interactive dining experiences while social distancing. Digital transformation accelerates forward as restaurants go virtual : Across both on- and off-premise experiences, technology played an integral role in powering safe options for customers.

2020 528
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2024 Outlook: Restaurant Trends and Challenges, Part One

Modern Restaurant Management

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

2024 493
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Inside the Starbucks Collectors Cup Market, Where a Single Tumbler Can Sell for Nearly $2K

EATER

The drinkware retails between $20 and $30, and is almost always sold out on the Starbucks website. Spaulding’s first beloved cup retails for $24.95 The resale market really ramped up during the pandemic, as cup collectors found themselves stuck at home and many actual retail locations were closed.

Marketing 338
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How Walmart Got Its Hands on the Coolest Pantry Brands

EATER

With more than 4,600 stores across the United States, Walmart is the definition of a retail behemoth. Known for its “Every Day Low Prices,” the chain is the country’s dominant grocery retailer. Going into a retailer like Walmart isn’t a decision any company can make lightly. It was just way too much for one person to deal with.”

Retail 312
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MRM Research Roundup: Mid-November 2020 Edition

Modern Restaurant Management

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. percent) use their phone for online retail (ie: Amazon). Ease of use (18.6

2020 402
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MRM Research Roundup: Mid-April 2020 Edition

Modern Restaurant Management

Engaging Customers During COVID-19. Consumers prefer an easy experience when they do choose to order food or buy products or services online. Things to think about here are whether you are providing a COVID-sensitive pickup experience. For projections, click here. However, they need to know that you have this capability.

2020 491
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MRM Research Roundup: Mid-December 2020 Edition

Modern Restaurant Management

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” “Consumers are showing an increased appetite for skipping big meal prep to order in or experiment with meal kits.”

2020 419