7 Shifts

JULY 20, 2024

With over 5 billion people using social media globally, platforms like Facebook, Instagram, and TikTok have become necessary tools for businesses to reach customers. From introducing your restaurant to fulfilling orders, you can use social media to drive more traffic to your establishment, in-person and digitally.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

Cheetah

OCTOBER 22, 2021

According to one study , 43% of all restaurant customers relate the overall dining experience to the restaurant value. Add unique lighting outdoors and you’re sure to draw a lot more interest, as well as turn halloween-loving passersby to social media promoters. Halloween Merchandise to Boost Restaurant Revenues.

Merchandise 148

Merchandise Social Media Coupons Customer Experience 148

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Modern Restaurant Management

JUNE 13, 2024

While customers crave the comforting familiarity of signature staples, they also yearn for the excitement of new flavors and experiences. The distinctive tartness of this flavor makes it the perfect canvas for guest customization, with a variety of toppings to complement it.

Seasonal Menu 123

Seasonal Menu Loyalty Program Innovation Point of Sale 123

Ken Burgin

SEPTEMBER 27, 2020

Brainstorm with your staff – as you engage them, their enthusiasm to communicate with customers will become natural, not something they need reminding about. Make plans to share with customers in your venue, on social media and through your email communication. Save the best experiences to repeat next year!

Social Media 156

Social Media Merchandise Customer Experience Communication 156

Cheetah

JANUARY 13, 2022

In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . The goal of restaurant loyalty programs is to incentivize customers to purchase from the establishment regularly. Benefits of Restaurant Loyalty Programs.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

7 Shifts

MARCH 27, 2020

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

The Rail

AUGUST 14, 2024

They offer a way to maintain customer engagement, generate revenue, and experiment with new concepts without a permanent commitment. This flexibility allows restaurateurs to stay connected with their clientele and attract new customers while their permanent location undergoes renovations.

Social Media 52

Social Media Seasonal Menu Customer Experience Customer Service 52

Modern Restaurant Management

APRIL 30, 2021

Consumers and customers have changed their behavior due to the events of the previous year. Focus on changing the processes of your restaurant to accommodate the new realities and to reach out to customers living in your local areas. The pandemic has shifted the priorities of customers when it comes to the businesses they patronize.

Marketing 227

Marketing Food Safety Social Media Small Business 227

Open for Business

MAY 16, 2024

Diners are doing more research than ever and a restaurant website is a critical touchpoint of the guest experience. Accessibility and convenience for guests Make it easy for potential customers to find baseline information about your restaurant, like location, menu, hours of operation, and contact details.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

The Rail

JUNE 19, 2024

By Indiana Lee, Contributor With summer just around the corner, now is the perfect time for restaurants to start leaning into alternative offerings to enhance the customer experience. The longer days and warmer weather create the perfect opportunity for restaurants to leverage mobile and outdoor dining experiences.

Food Truck 52

Food Truck Social Media Outdoor Retail 52

Mad Mobile

JANUARY 23, 2024

Many retailers have already adjusted their approach to shopping and merchandising, introducing powerful omnichannel technologies to streamline operations and help them better compete in a new digital landscape. This encourages a customer-centric approach in line with current retail trends.

Retail 52

Retail 2024 Social Media Online Ordering 52

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 171

Social Media 2003 Customer Service Customer Experience 171

Deliverect

MARCH 17, 2020

As more cities and countries are implementing social distancing measures in an attempt to slow down the coronavirus outbreak, local businesses will feel the impact. Set up a disinfection / handwashing station for customers and staff. Indicate minimum distances in between customers queueing on the floor.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

EATER

AUGUST 20, 2024

But after attaining the niche cool factor via podcast ads, chic shoppy shops , and food media raves, these brands have one unlikely destination in common: the grocery aisles at Walmart. Walmart was going to allow us to reach those customers.” Walmart truly allowed us to jump from a regional brand to a national brand.” “We

Retail 112

Retail Point of Sale Food Supply 2023 112

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Now, tell him or her about these key areas: Your unique selling proposition which details the value you're providing customers. Don't stop there!

License 459

License Hiring Equipment Small Business 459

The Restaurant Times

FEBRUARY 14, 2022

An evolving customer base makes the restaurant industry a dynamic space. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Good and personalized packaging , excellent customer service , and good ambience are some prerequisites. Engage Your Customer.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

Restaurant365

MAY 7, 2020

Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Social Media Point of Sale 142

Modern Restaurant Management

FEBRUARY 10, 2020

Your customers will recognize your business (or not) by your logo. But, if you have a playful style that could be embodied by a mascot character, consider developing a fun mascot figurehead to speak directly to your customers from your social media posts, signage, menu, website, and maybe even merchandise.

2020 222

2020 Uniforms Online Ordering Design 222

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers. Look to the global market for inspiration.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Indoor Media

MAY 17, 2021

There are many ways in which restaurants and salons can get involved and start hosting their own experiences online, so read on for everything you’ll need to know. If you have a large following on social media, advertise your event and tell fans where to buy tickets.

Small Business 78

Small Business Events Advertising Social Media 78

Aaron Allen & Associates

MARCH 29, 2024

Unique and creative dishes can captivate customers’ attention, leading to increased foot traffic and social media buzz. However, the menu innovation must be purposeful; it should reflect the restaurant’s brand identity and core values, thereby enhancing the dining experience and establishing a loyal customer base.

Innovation 52

Innovation Menu 2024 FOH 52

EATER

DECEMBER 23, 2021

The pandemic and social media have fostered an intense level of commitment from collectors, as well as fraudsters creating fake cups Most people who love Starbucks are in it for the drinks. Customer adoption of reusable cups is one part of Starbucks’s ongoing commitment to reduce single-use cup waste.”. NICKY1841 /Shutterstock.

Marketing 134

Marketing Merchandise White Paper Retail 134

ChowNow

JUNE 29, 2020

Finances are the most critical concern for most restaurateurs, but they should be weighed alongside both public health guidelines , recommendations from the CDC , Department of Labor , and the FDA — along with the concerns of your employees and customers. Don’t count out merchandise either—it just sends more revenue to your restaurant.

Online Ordering 137

Online Ordering Merchandise Website Management Food Safety 137

Cheetah

AUGUST 28, 2020

In response, people are looking for personalized experiences they can document and share online. Restaurants that capitalize on this create dining experiences that encourage brand loyalty by making customers feel unique. This also allows them to collect data on customer purchases to help them better tweak the menu.

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

EATER

AUGUST 19, 2021

As restaurateurs got creative to make up for lost income during the pandemic, many saw opportunity in selling more than just graphic tees and totes to customers who wanted to show their support. The first part of any project is always about getting to know the client, to learn about their personal stories and who their customers are.

Design 121

Design Food Social Media Merchandise 121

Modern Restaurant Management

DECEMBER 17, 2020

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” “Consumers are showing an increased appetite for skipping big meal prep to order in or experiment with meal kits.”

2020 167

2020 Point of Sale Consumer Goods Seasonal Menu 167

iTab POS

FEBRUARY 5, 2019

Uniquely branding your restaurant is a way to attract and keep customers. Giving it character will attract your target customers, and make it known for the vibe it has. Write a mission statement and make it a personal journey so that your customers experience you in the time they spend there. Social Media.

2019 45

2019 Loyalty Program Social Media Merchandise 45

The Restaurant Times

MARCH 9, 2022

5 Restaurant Promotion Ideas For The ‘New Normal’ Restaurants can no longer rely on word-of-mouth and outdoor ads to keep their companies top of mind because customers are still hesitant to venture out. Instead, restaurateurs must market their companies where their customers are now: online. Content And Social Media.

Social Media 52

Social Media Kitchen Safety Food Safety Influencer 52

Touch Bistro

JULY 15, 2021

Everything you need to know about social media, digital marketing, SEO, and more! In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Your restaurant’s brand is the sum of the public’s experience with your restaurant. Merchandise. Social Media Presence. What is Restaurant Branding? Visual Branding.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

SpotOn

MAY 15, 2024

So when a family steps into your restaurant for a memorable dinner to celebrate Dad, you can encourage them to take a photo and share it on social media pages like Facebook or Instagram. Of course, simply asking a guest to tag you on social media might not be enticing enough to qualify as an actual promotion.

2024 52

2024 Social Media Loyalty Program Seasonal Menu 52

Open for Business

SEPTEMBER 2, 2024

Don’t hesitate to shop around or ask for better rates, especially if you’ve been a loyal customer. Train your staff to recommend complementary items or upgrades that enhance the dining experience. Develop special offers to attract customers during traditionally slower periods.

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Inventory 78

Modern Restaurant Management

APRIL 15, 2020

The sharp decline in sales has reached all restaurant dayparts as regular daily routines got upended by the social distancing guidelines. Engaging Customers During COVID-19. Consumers prefer an easy experience when they do choose to order food or buy products or services online. All Day Parts Suffering.

2020 196

2020 Point of Sale Fast Casual Online Ordering 196

Restaurant Clicks

SEPTEMBER 18, 2020

Just because you have a strong concept in your head, doesn’t mean that there’s customers willing to buy your concept. The logo is the cornerstone of the entire branded experience. There are a lot of things that go into the branded experience, including: Name. Merchandise. Social Media Presence.

Food Truck 88

Food Truck Food License Social Media 88

Modern Restaurant Management

OCTOBER 29, 2019

But what if I told you it is not the only place where you can find innovation, that if you go to the next food show and not find a product that dazzles you, that there are other channels to bring something new and different to your customers. Bringing customers value by reducing friction. Innovation Through Service.

Innovation 145

Innovation Menu Back of House Front of House 145

Lavu

MARCH 27, 2020

The reason is simple: comprehensive restaurant management systems make restaurant operations more efficient, straightforward, and ultimately beneficial to everyone involved, from restaurant owners to customers. Mobile and online ordering will put control in the customers’ hands. Menu customization. Modern System Capabilities.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78