Modern Restaurant Management
FEBRUARY 7, 2025
More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report.
Modern Restaurant Management
MAY 23, 2023
Globally, restaurants saw a notable shift in customer expectations and behavior during this time. As a result, restaurants had to quickly adapt by offering takeout and delivery options to cater to their customers' changing needs. In addition, many restaurants are now using digital menus in-house.
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Modern Restaurant Management
MARCH 10, 2025
The findings tell a story of shifting behaviors, digital transformation, and a new definition of value in dining. Almost half (45 percent) say they visit quick-service restaurants (QSRs) less often than before, and 51 percent have cut back on table-service restaurants (TSRs). The reason?
7 Shifts
SEPTEMBER 1, 2022
In nearly every context, it means to “refuse service”, “get rid of” or “nix” something. More often than not though, 86'd items cause customer frustration. You always want your customers to have a positive experience at your restaurant or foodservice operation, and when they cannot get what they want, this dampens their experience.
Modern Restaurant Management
MARCH 4, 2022
The food service industry has had a tough couple of years, and a large part of what has kept restaurants afloat has been a move to digitalization. Customer Data Will be at Risk More than Ever. Like so much in the modern world, fraud has trends that ebb and flow as the economy, technology and culture change.
Modern Restaurant Management
FEBRUARY 4, 2022
With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests. Customers often give companies an ultimatum; they can choose to be part of the problem or the solution. Health-Conscious Food Will Dominate Menus.
Modern Restaurant Management
OCTOBER 4, 2022
Not only do businesses rely on an automated Point of Sale to handle a customer’s transaction–both fulfillment and payment– it is often preceded by customers interacting with digital signage, interactive apps, self-serve kiosks, and more. Self-Service Sales Kiosks. Mobile POS.
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