Modern Restaurant Management

SEPTEMBER 6, 2022

Ahead of this year’s football season, the team at Society Insurance has put together the top four tips on how a restaurant and/or bar can protect themselves, their patrons and their employees as well as create a safer environment for football season and beyond. Don’t Be Afraid to Refuse Service.

Bar 450

Bar Insurance Restaurant Law Point of Sale 450

Modern Restaurant Management

NOVEMBER 17, 2020

This is everything related to work. Some attributed their success to more marketing, since the top franchisees definitely invested in promoting their business. The wealthy franchisees I meet definitely have superior operations. Managing employees isn’t just about directing them; it’s about inspiring them.

Franchising 474

Franchising Franchise Operations Definition 474

Culinary Cues

JULY 23, 2020

Let there be no question that strength that also demeans, discounts, segregates, disrespects, and undermines others is actually the definition of underlying weakness. Chefs, by the definition of the role, are leaders of a team, the face of a kitchens integrity, and the role model for others to follow. Grace in Business.

Leadership 448

Leadership Definition Employee Relations Training 448

Modern Restaurant Management

DECEMBER 19, 2023

This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. Here are some of their insights.

2023 294

2023 Front of House Customer Experience Customer Service 294

The Restaurant Group

FEBRUARY 14, 2025

Gross Profit Margin Definition of Gross Profit Margin Gross profit margin shows the money left after subtracting the cost of goods sold (CoGS) from total sales. Labor Cost Percentage What Labor Cost Percentage Indicates Labor cost percentage shows the portion of your revenue spent on employee wages, benefits, and taxes.

Point of Sale 78

Point of Sale Loyalty Program Customer Service Inventory 78

EATER

JANUARY 28, 2021

Like a high-end version of room service, diners who come for Uni’s in-suite experience are shown to their bedless private dining area in one of the hotel’s 14 suites allocated to the restaurant. For others, anything a customer might need during the meal — more drinks, napkins, or condiments — just requires a quick call to the front desk.

Hotels 342

Hotels Fine Dining Dine-in Front of House 342

7 Shifts

DECEMBER 2, 2022

There is no question that two keys to success in the restaurant business are excellent food and great service. He makes the cheese by hand daily to deliver delicious food to his customer base. The name can be the reason you are chosen by customers and can be a device of brand loyalty. Other resources for starting a restaurant.

Social Media 390

Social Media Customer Experience Food Truck Back of House 390

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. US Foods to Acquire Smart Foodservice. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. Smart Foodservice had 2019 revenues of approximately $1.1

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

DECEMBER 6, 2023

per hour—as long as the employee’s base wage and tips combine to equal at least the full minimum wage. Employers need to be aware of the changing minimum wage in relation to tip laws: As the minimum wage changes, so do the specifics around when, whether, and how much of a tip credit the employer may take.

Tip Distribution 221

Tip Distribution Restaurant Law Employee Relations 2023 221

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Small Business Communication 370

EATER

OCTOBER 15, 2020

Around the country, they built charming outdoor tents, created picnic-friendly takeout menus, and sold frozen cocktail popsicles to coax customers out of their homes to enjoy something resembling an old world of hospitality. Still, Roginson isn’t sure exactly whether Batch customers will embrace an outdoor winter space. “I

Outdoor 363

Outdoor Seating Small Business Customer Service 363

Goliath Consulting

JULY 21, 2019

It is easy to focus on and get caught up with your product or service because it is the deliverable; the tangible asset you deliver to your customer. The value of your brand is equally as important as the quality and care put into your product or service. But what about your intangible asset… your brand?

Employee Relations 186

Employee Relations Customer Service Customer Experience Email Marketing 186

Modern Restaurant Management

AUGUST 14, 2020

“We’ve stayed aggressive in terms of our grand opening plan, and it is has definitely paid off. Additional technology services, like ordering tablets in the drive-thru, became imperative, and the brand made the move to include them for all new openings. All four of our recent openings have had incredible sales.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Qdoba Mexican Eats’ nation-wide Impossible Foods launch in 2019 made it a standout, with the restaurant chain allowing customers to add Impossible Foods’ plant-based meat to any of its core dishes.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

7 Shifts

DECEMBER 6, 2023

per hour—as long as the employee’s base wage and tips combine to equal at least the full minimum wage. Employers need to be aware of the changing minimum wage in relation to tip laws: As the minimum wage changes, so do the specifics around when, whether, and how much of a tip credit the employer may take.

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2023 195

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

EATER

APRIL 21, 2022

Wakefield almost definitely didn’t invent it, but she did popularize it, and it’s incorrect (and patronizing to Wakefield) to imply that the chocolate chip cookie’s rise to glory was any kind of accident. Just like that, the chocolate chip cookie was born, in a highly relatable combination of laziness and pragmatism.

Back of House 258

Back of House Point of Sale Employee Relations Take-out 258

7 Shifts

JANUARY 5, 2024

These New York-specific laws include mandatory service charges, tip credits, tip pooling, and the minimum wage. The basics of tip laws in New York New York agrees with federal law on the definition of a tip. Any money a customer leaves voluntarily above the ticket price (including tax) is a tip or gratuity.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

Sling

JUNE 5, 2020

Human resource planning (or HRP for short) is the ongoing process of systematically planning ahead to optimize and maximize your business’s most valuable asset — high-quality employees. As we mentioned earlier, human resource planning is about matching the right employees with the right jobs in your business. Employee relations.

Definition 88

Definition Employee Relations Communication Recruiting 88

7 Shifts

JANUARY 5, 2024

These New York-specific laws include mandatory service charges, tip credits, tip pooling, and the minimum wage. Table of Contents The basics of tip laws in New York What is minimum wage for tipped employees in New York? Any money a customer leaves voluntarily above the ticket price (including tax) is a tip or gratuity.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

EATER

SEPTEMBER 29, 2023

The phrase ‘time capsule’ is a wonderful way to describe the interior of Hy’s,” says Bob Panter, the restaurant’s longest-running employee, who started in 1977 as a busser and now works as a guest relations manager. However, as locals slowly discovered Hy’s, they fell in love with the ambience and service,” Panter says.

Back of House 312

Back of House Fine Dining 2011 Dine-in 312

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Sling

JULY 1, 2021

The dictionary definition of direct labor cost is: Wages incurred in order to produce goods or provide services to customers. The reality of the concept, though, goes well beyond just the hourly rate you pay your employees. What Is Direct Labor Cost? How To Calculate Direct Labor Cost. hours to make one widget.

Definition 78

Definition Insurance Employee Relations Customer Service 78

Cheetah

SEPTEMBER 23, 2021

Big names like Sysco, Restaurant Depot and others are now fighting to maintain their customer base as more and more SMB restaurants are making the transition to smaller, honest distributors like Cheetah. Is your supplier treating you like their #1 customer? We offer supportive services and partner discounts. Good for you!

Supplies 148

Supplies Ordering Food Supply Online Ordering 148

Delaget

JANUARY 8, 2025

Founded in 2001, Delaget serves over 30,000 locations, with 125+ brands among its customers (including 40 of the top 50 North America-based restaurant concepts). Joining forces with PAR Technology represents an exciting new chapter for Delagets customers and employees, said Jason Tober , Chief Executive Officer of Delaget.

Technology 52

Technology 2025 Cash Management 2001 52

Modern Restaurant Management

DECEMBER 12, 2019

Customers can also purchase the First Book Bundle at Pizza Hut, where $1 from every bundle purchased will be donated to First Book. Erik Mallon will serve as Senior Director of Franchise Development, and Jim Hicks assumes the role of Director of Operational Services and Training. ” Camille Chavez. . ” Camille Chavez.

Franchising 275

Franchising Franchise Loyalty Program Book 275

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Bingage

JULY 21, 2022

You need to make sure your restaurant is as festive as possible this time of year—and that means catering to the needs of your customers. Your staff should know what special dishes are being offered and when they’ll be served (or else they might not show up) so that employees can plan accordingly. Send one 10 days before.

Marketing 98

Marketing Loyalty Program Social Media Seasonal Menu 98

SpotOn

MAY 20, 2024

While tips are intended to incentivize exceptional service, some workers see tipping policies as a barrier to a living wage for all. Operators have to navigate the complex world of tip pool options, service charges, and minimum wages and ensure their employees are motivated and paid well, all while striving for profitability.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

Sling

DECEMBER 2, 2019

Want to improve what your team members do, what they say, how they behave, and how they treat others (coworkers and customers alike)? In this article, the management experts at Sling show you how to enhance your restaurant culture in order to bring your employees together as a team and make your business run smoother.

Employee Relations 78

Employee Relations Definition Influencer Mobile Ordering 78

Foodable

MARCH 29, 2022

Filed by a total of 24 tipped employees at Nusr-et, the class-action lawsuit alleged that from Nov. 18, 2019, the restaurant "paid them less than the required federal minimum and overtime wages and forced them to participate in an illegal tip pool with non-tipped employees." Foodable Labs Sentiment: 78.64 Nusret Miami (No.

Fast Casual 105

Fast Casual Employee Relations 2021 Point of Sale 105

Restaurant Engine

SEPTEMBER 8, 2021

Reward your staff to improve employee morale. When you have a restaurant with high employee morale, that trickles down to your customers. That in turn creates loyal customers and improved profits. The benefits to you and your restaurant start with great employee benefits. tweet this). 2: Provide Concert Tickets.

Employee Relations 106

Employee Relations Customer Service Small Business Email Marketing 106

SpotOn

MAY 1, 2024

Getting your business discovered by potential customers is a challenging task. Small businesses can use paid ads, social media promotion, and other clever tactics to lure curious local customers to try a new food spot. The search results will then provide customers with a list of the companies that match the specific search intent.

SEO 52

SEO Definition Online Ordering Website Management 52

SpotOn

MARCH 19, 2024

By significantly reducing the time between when a customer arrives at a restaurant and when they receive their order, the Seat & Send solution enhances satisfaction for diners while improving operational efficiency and increasing profits for restaurants. The international award is open to businesses around the world.

2024 98

2024 Innovation Email Marketing Point of Sale 98

Deliverect

APRIL 20, 2020

Today’s consumer wants convenience more than anything else, a need that will definitely not change in the wake of the coronavirus. Touchless customer service experience. Awareness of health, sanitation and food safety will be even more important than before, both for restaurant operators and its employees, and customers.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89