Modern Restaurant Management

JANUARY 7, 2021

Also, there is no other marketing medium that can reach your customers as best and as affordable as email marketing. This is especially true if you wish to boost awareness about your restaurant, attracting new dine-ins, or enticing customers to keep coming back. Customers expect and want exceptional customer service.

Email Marketing 572

Email Marketing Marketing Customer Experience Seasonal Menu 572

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. Make it easy for your staff to service tables and consider the flow of area traffic in your dining area. Have pest control options in place and have the area serviced often.

Outdoor 508

Outdoor Fine Dining Dine-in FOH 508

Culinary Cues

JANUARY 3, 2023

Customers would like up, sometimes around the block, hoping for a seat in her rather small restaurant where she featured, what we called – blue plate specials. I love my customers, I care about them, I am happy to see them, I want to know more about them, and I am grateful that they put their trust in my cooking.”.

Hospitality 447

Hospitality Customer Experience Customer Service Small Business 447

ChowNow

JANUARY 23, 2025

Does the energy feel flat, and the customers look bored. Get some fresh customers through the door and start the neighborhood talking about whats happening in your restaurant again. You need ideas that will wow new customers and get the regulars excited to come back in.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

EATER

OCTOBER 15, 2020

But what was for some an opportunity to celebrate the early arrival of changing leaves and everything plaid was a harbinger of bad times to come for restaurateurs now reliant on outdoor seating and the warm weather that allows it to survive. And he wonders how this will play out as the season changes. “I So, the brewer evaluated his options.

Outdoor 363

Outdoor Seating Small Business Customer Service 363

EATER

JUNE 4, 2024

Many restaurants in Paris still do only one service a night, because the French like to linger. And definitely don’t double book: Tourists are becoming infamous for making multiple bookings at hotspots on opposite sides of town, then deciding at the last minute which one they’ll keep. If you make a reservation, honor it.

Fine Dining 294

Fine Dining Reservations Seating Online Ordering 294

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

DECEMBER 21, 2020

With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. Oftentimes, restaurants make changes in how they operate but may not consider the long-term impact on customers until it shows up in an unflattering Yelp!

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This The Mexican quick serve segment is definitely the place to be,” said Dejbakhsh. ” CPK in Hong Kong.

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." How Do You Stack Up?

2023 508

2023 2022 Consumer Goods Point of Sale 508

The Restaurant Group

FEBRUARY 14, 2025

Gross Profit Margin Definition of Gross Profit Margin Gross profit margin shows the money left after subtracting the cost of goods sold (CoGS) from total sales. It represents the direct costs of producing your menu items and serving customers. A higher rate indicates more customers served and potentially higher revenue.

Point of Sale 78

Point of Sale Loyalty Program Customer Service Inventory 78

EATER

JANUARY 28, 2021

Like a high-end version of room service, diners who come for Uni’s in-suite experience are shown to their bedless private dining area in one of the hotel’s 14 suites allocated to the restaurant. For others, anything a customer might need during the meal — more drinks, napkins, or condiments — just requires a quick call to the front desk.

Hotels 342

Hotels Fine Dining Dine-in Front of House 342

Modern Restaurant Management

AUGUST 2, 2021

shared insight into customer payment transaction data indicating that the recovery of the full-service restaurant industry continued in the second quarter of 2021. “Our customers are getting back on their feet, and we’re proud to be playing a role by helping them provide a superior dining experience that brings people back.”

2021 450

2021 Point of Sale Equipment 2019 450

7 Shifts

FEBRUARY 15, 2022

It's, it's definitely more true now than it ever has been. As part of his research for the book, co-author Carl Orsbourn took the driver's seat—of a DoorDash vehicle. This newfound attention can bring people to your website or reservation pages, and into your seats. Your best marketing asset are the customers you already have.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

NOVEMBER 5, 2019

Google My Business is a free tool you can use to manage your Google Search and Google Maps presence without taking potential customers to a website or a listing account. It helps to cut the customer’s path to your contact information, offers, reservations, and more. Here are a few examples.

Website Management 253

Website Management Customer Service Customer Experience Online Ordering 253

Modern Restaurant Management

AUGUST 14, 2020

“We’ve stayed aggressive in terms of our grand opening plan, and it is has definitely paid off. Additional technology services, like ordering tablets in the drive-thru, became imperative, and the brand made the move to include them for all new openings. All four of our recent openings have had incredible sales.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

EATER

OCTOBER 30, 2020

Plastic igloos look cute — but they won’t cut it during a blizzard, nor do they run cheap The pandemic has made dining as we previously knew it impossible, and serving customers outside has been one somewhat promising lifeline. But for other sorts of seating situations, it’s kind of a toss-up.”.

Food Truck 258

Food Truck Outdoor Back of House Seating 258

Modern Restaurant Management

NOVEMBER 2, 2021

entered into a definitive agreement to acquire Anthony’s Coal Fired Pizza & Wings (“Anthony’s”), a leading premium pizza and wing brand, for approximately $161.3 “As customers line up to order, they will pass glassed-in display cases showcasing signature salads and gourmet spreads.

Franchising 450

Franchising Franchise Leadership Beverage 450

EATER

SEPTEMBER 29, 2023

Shelves of antique books accent various corner booth seatings.” However, as locals slowly discovered Hy’s, they fell in love with the ambience and service,” Panter says. We’ve definitely evolved, and I guess looking at Hy’s in Hawai‘i, it has not been necessary for them,” he says.

Back of House 312

Back of House Fine Dining 2011 Dine-in 312

Perfect Daily Grind

AUGUST 25, 2020

You may also like Five Practical Ways To Introduce Customers To Specialty Coffee. Even if only 10 or 20% of those are equipped to serve drive-thru customers, that’s still thousands of stores. The major difference is the lack of seating,” Patrick explains. So where and why did drive-thru coffee start? Why is it so popular?

Café 159

Café Customer Experience Customer Service Dine-in 159

EATER

AUGUST 12, 2021

Customs restrictions, high transport costs, and a short shelf life have made the world’s greatest mangoes — grown in Pakistan — difficult to come by in the U.S. It was almost midnight when I pulled up to the drop site in a borrowed car, the rear seats pushed down to make room for the product.

2010 364

2010 Agriculture Food Truck Email Marketing 364

EATER

JULY 28, 2022

Out the customer went and in came three other regulars — one returning for his second espresso of the day, which he sipped outside on a wooden bench, and another who went straight to the back room to pick up fresh produce for the week and scan a cookbook or two in the bookshop corner. We can’t keep them in stock! Check in next week.

Small Business 258

Small Business Consumer Goods Sourcing Food Order 258

The Rail

SEPTEMBER 30, 2024

At the other end of the scale would be Michelin star restaurants which charge a high price but provide high-quality food and service. There might be many restaurants in your area that offer great food and great service at a similar price tag. And if you have fewer competitors, you can obviously charge a higher price to your customers.

Bar 130

Bar Workshop Reference Hospitality 130

EATER

JUNE 14, 2023

Having failed to get a small business loan , customers came through to help Velazquez Lindsten raise about $75,000 through two crowdfunding campaigns over 2021 and 2022. I was definitely too young to be in charge of a kitchen, but I did the best that I could. They get to open up very quickly and their food is top-notch and impressive.

Fine Dining 245

Fine Dining Kitchen Safety Back of House Small Business 245

7 Shifts

MAY 15, 2023

And our service model is very low-touch and it's very casual, and it's something that a high school student could do, which we have, we do hire high school students, and it's a good job for them. So it's a counter-service restaurant. And then you'd have to try to explain to your customers, this is why my menu prices are higher.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

SpotOn

MARCH 19, 2024

In 2023, SpotOn debuted both Seat & Send , a first-of-its-kind waitlist feature, and a suite of new, maximally flexible hardware to help keep its clients competitive in an industry facing rising food and labor costs with already razor-thin margins. The international award is open to businesses around the world.

2024 98

2024 Innovation Email Marketing Point of Sale 98

Open for Business

AUGUST 10, 2023

On the other hand, a 100-seat operation will need many more employees to make things run smoothly. Along with kitchen and service staff, you’ll need workers for your restaurant to handle responsibilities like operations, management, administration, and communications. What roles do you need to fill?

Hiring 167

Hiring Recruiting Reference Website Management 167

Focus POS

NOVEMBER 26, 2019

Also called a virtual restaurant, these are establishments that don’t have a storefront, seats or servers, and their business model is only offering off-premise dining. Also, since there are no in-person touch points, it can be harder to connect with customers. What This Trend Means for You.

Online Ordering 141

Online Ordering Delivery Customer Service Dine-in 141

Embrace the Suck

JUNE 13, 2022

I would say it's worth your time and energy to have your own delivery service that doesn't cost a lot of extra money. You don't get that with a third party delivery service. We don't have to go into them about bad customer service, tampering with a product and things like that. Donald Burns: Definitely.

Retail 221

Retail Social Media Take-out Events 221

Restaurant Engine

FEBRUARY 9, 2022

A restaurant app can help you build your revenue and reach more customers. Your customers are ordering online, now more than ever before. An App Improves the Customer Experience. One of the most important things to consider in our digital age is the overall customer experience you provide your current and future customers.

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Online Ordering 84

Sling

JANUARY 4, 2023

In this article, we give you the definitive answer to the question, “What is a bistro?” and discuss how it differs from a restaurant and other types of food-service establishments. After they have their food, customers can take it to go or seat themselves and eat in-house. Table of contents. What is a bistro ?

Fine Dining 78

Fine Dining Fast Casual Seating Food Order 78

Restaurant Clicks

DECEMBER 1, 2021

They first opened their doors way back in 1918, and they’ve delivered a combination of elegant cuisine and five-star customer service ever since. You’ll work with the staff to develop a custom menu and wine pairing. Their private dining room features a long table along with several smaller ones that seat over 20.

Dine-in 106

Dine-in Specials Back of House Book 106

Sling

AUGUST 1, 2024

Table turnover rate Table turnover rate refers to the number of times you cycle customers through your tables. If you find that your table turnover rate is low, look for ways to increase efficiency in the kitchen, move slow customers through their service, or even extend operating hours. for every dollar that comes in.

Management 78

Management Management Cash Management Seating 78

Bingage

JANUARY 14, 2020

Trending Blog: Zomato to Buy Ubereats India (Current Report) Well, everyone defines restaurants as an establishment where food is prepared and served to customers in exchange for money. But beyond this basic definition, restaurants can be categorised on the basis of services, cuisine, atmosphere and formality etc.

Fast Casual 72

Fast Casual Fine Dining Food Truck Casual 72

The Restaurant Group

DECEMBER 31, 2020

The start of the pandemic saw restaurants scrambling to expand or, in some cases, set up a delivery service. As part of our 2021 industry outlook, we foresee flexible seating and modified dining remaining part of the industry trends for the foreseeable future. Shift to In-House Delivery. Increased Safety and Sanitation.

2021 78

2021 Kitchen Safety Food Safety Delivery 78

Restaurant Clicks

FEBRUARY 17, 2020

While there are many that offer great features, some are better equipped for different service styles, restaurant sizes, budgets, and so on. . Restaurant point of sale software can often handle bookings, arrange seating, collect and track customer information, and more. Customer relation management (CRM). 24/7 support.

POS 78

POS 2020 Point of Sale Loyalty Program 78