Modern Restaurant Management

DECEMBER 28, 2023

AI is now playing a role in many significant areas ranging from enhancing supply chain management to streamlining customer interactions, ultimately ensuring seamless functioning within restaurants. They also extend to customer-facing areas of the business. The impact of AI on gathering customer feedback is truly revolutionary.

2024 311

2024 Dietary Restrictions Customer Experience Customer Service 311

Modern Restaurant Management

JANUARY 13, 2020

According to Tripleseat customers throughout the US, there was an increase in guests requesting a variety of plant-based or meatless fixings 2019, with many new plant-based options being offered. percent in the first week of January across fast casual and quick service restaurants in the UK as compared to the first week of December.

Dietary Restrictions 476

Dietary Restrictions Fast Casual Menu Tip Distribution 476

Goliath Consulting

DECEMBER 20, 2023

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems. With AI-driven online ordering systems, like the company BigZpoon provides, this vision is becoming a reality.

Dietary Restrictions 195

Dietary Restrictions Online Ordering Customer Experience Catering 195

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 333

2024 Loyalty Program Customer Experience Customer Service 333

7 Shifts

AUGUST 20, 2020

Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before. Technology is changing the way that customers order from restaurants on- and off-premise. Innovations in online ordering platforms and on-premise mobile ordering improve operational efficiency in restaurants.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Goliath Consulting

JUNE 8, 2023

From conceptualizing your vision to providing exceptional customer experiences, these strategies will set you on the path to culinary triumph. Additionally, envision future growth opportunities, innovative menu additions, and effective marketing strategies to maintain a competitive edge.

Dietary Restrictions 195

Dietary Restrictions Email Marketing Social Media Customer Experience 195

Modern Restaurant Management

NOVEMBER 11, 2019

Americans selected what F&B factors would sway them to a hotel either for the first time, or for a return visit, and aside from a complimentary meal or drink, the data found some of the top selections to be: A variety of food options for all dietary preferences and restrictions: More than 1 in 3 (34 percent). The Local Influence.

Travel 298

Travel Food Hotels Loyalty Program 298

Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers

2022 540

2022 Mobile Ordering Guest Recovery Point of Sale 540

Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining.

Mobile Ordering 412

Mobile Ordering Certification Loyalty Program Kitchen Safety 412

Modern Restaurant Management

FEBRUARY 6, 2020

We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” “As customers line up to order, they will pass glassed-in display grills cooking signature items like our hot dogs, cheesesteaks, and burgers. Bojangles' Culinary Innovation.

Franchising 384

Franchising Franchise Fast Casual 2019 384

Modern Restaurant Management

DECEMBER 16, 2019

Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 For customers, they are a given. percent at hotels.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

SEPTEMBER 27, 2024

To prepare for a stronger economy, Expert Market suggests implementing targeted solutions like streamlined financial management software for owners and utilizing loyalty programs and adaptive measures to retain customers. Consumer Priorities : Faster service and accurate orders are top priorities for AI features.

Food Truck 252

Food Truck Fast Casual 2024 Food 252

Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. Here’s a look at how these technologies are setting the stage for a new era in restaurant service.

Technology 111

Technology Dietary Restrictions Download Loyalty Program 111

Open for Business

OCTOBER 30, 2024

Do they have any dietary restrictions? Encourage them to note down any relevant information they pick up during service. This way, they can be prepared to offer personalized service right from the moment the guest walks in the door. Next, train your staff on how to use this information to provide personalized service.

Reservations 60

Reservations Email Marketing Dietary Restrictions Point of Sale 60

QSR Automations

JANUARY 31, 2025

By reducing labor inefficiencies, restaurants can cut costs without sacrificing service quality. Enhancing Guest Experience to Prevent Wasteful Practices A poor guest experience can lead to food being sent back or customers walking out before being served. Eliminate delays that could lead to customers canceling their orders.

Waste 52

Waste Front of House Operations Back of House 52

Restaurant365

FEBRUARY 18, 2022

The restaurant industry is absolutely brimming with innovation. Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Every establishment’s goal is to deliver an outstanding customer experience.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Ken Burgin

JUNE 6, 2023

Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving. Health and Safety Compliance: Develop interactive health, safety, and cleanliness standards modules.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Restaurant Clicks

NOVEMBER 7, 2021

The Walrus & the Carpenter service is second-to-none, and they have great indoor and outdoor dining options. They’ll happily explain any dish to you and make dietary modifications if need be. It’s relatively close to Seattle’s Stimson Marina and well-known for its fantastic service and inspired menu. Brimmer & Heeltap.

Seasonal Menu 124

Seasonal Menu Dietary Restrictions Online Ordering Reservations 124

Apicbase

MAY 21, 2024

That means balancing brilliant ideas with practicality and taking the time to consider all variables that can impact food costs , menu scalability, and customer first impressions. Menu Planning Tailoring your menu to perfection for a dining experience that keeps customers coming back for more.

Menu 52

Menu Dietary Restrictions Allergens Seasonal Menu 52

Restaurant Clicks

NOVEMBER 13, 2021

To them, that means using fresh, local ingredients to create an innovative and confident cuisine. Whatever dish you choose, it will live up to the elegant surroundings and service. They serve the classics, as well as innovative dishes, in their air and light-filled dining room. This is what fine dining looks like in Nashville.

Back of House 121

Back of House Reservations Fine Dining Online Ordering 121

Aaron Allen & Associates

FEBRUARY 2, 2019

Increasingly, we’re seeing companies that are looking to provide food via convenient and affordable formats that have attractive unit economics or are more relevant to emerging consumer trends — bringing food to customers where they live, work, eat, play, shop, and so on. In the U.S.,

Food Truck 64

Food Truck 2015 Point of Sale Consumer Goods 64

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology.

Kitchen Safety 388

Kitchen Safety Online Ordering Food Safety Point of Sale 388

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Bloom Intelligence acquired SuperFi, a WiFi marketing company that provides professional email marketing services with advanced segmentation and analytics. PPP Forgiveness Links and EZ App.

Food Safety 363

Food Safety Customer Experience Website Management Customer Service 363

Modern Restaurant Management

DECEMBER 18, 2019

According to Tripleseat customers throughout the country, there has been an increase in guests requesting a variety of plant-based or meatless fixings this year, with many new plant-based options being offered. quick service restaurants to offer a plant-based burger patty. .“ " Mainstream Plant Based.

Seasonal Menu 340

Seasonal Menu Consumer Goods Fast Casual 2020 340

Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. " – Alex May, Associate Director of the Travel, Hospitality, & Food Services Strategy at Movable Ink.

2022 495

2022 Food Supply Point of Sale Dietary Restrictions 495

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. He married Lorraine Pietryka on Aug. 20, 1955, and served in the U.S.

Allergens 365

Allergens Kitchen Safety Guest Recovery Customer Service 365

Modern Restaurant Management

JULY 1, 2021

In fact, tech solutions can directly spur customers to visit restaurants. When these technologies work together, they can help keep customer health and safety at the forefront, while also facilitating incredible guest experiences and personalized services at scale. Connecting with Customers Beyond the Front Door.

Dietary Restrictions 445

Dietary Restrictions Email Marketing Customer Experience Mobile Ordering 445

EATER

FEBRUARY 23, 2021

With pop-ups like Honeysuckle, Black Feast, and the Vegan Hood Chefs, Black innovators engage with food for a greater purpose. I’ve worked in Michelin-starred kitchens, I’ve worked at a bar, I’ve worked in so many different facets of service, but none of them spoke to my existence as a Black American. Honeysuckle. Neal Santos.

Food 278

Food Dietary Restrictions Customer Experience Events 278

Restaurant Clicks

NOVEMBER 14, 2021

With excellent service, outdoor and indoor seating options, and an exciting menu, this restaurant really does have it all. If you have any special dietary needs or restrictions, just let them know, and they can usually customize your meal. View this post on Instagram A post shared by The Edge Harlem (@theedgeharlem).

Reservations 124

Reservations Dietary Restrictions Online Ordering Food Order 124

Apicbase

MARCH 16, 2025

For caterers, that means rethinking everything: how they plan, operate, and engage customers. Few know this better than Sandra Rijswijk , Digital Transformation Manager at Vermaat, and Daniel Corlett , Managing Director Workplace Services at ISS UK. Daniel Corlett, Managing Director Workplace Services at ISS UK. And what isnt?

Catering 52

Catering Dietary Restrictions Back of House Front of House 52

Mad Mobile

FEBRUARY 22, 2024

65% 65% of customers prefer self-service kiosks. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024. . trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

7 Shifts

NOVEMBER 15, 2024

Your waiters and waitresses are the face of your establishment, shaping the customer experience and directly impacting revenue. What does excellent customer service mean to you? Tell us about a time you dealt with a difficult customer. How do you handle a situation where a customer complains about the wait time?

Hiring 195

Hiring Customer Service Dietary Restrictions Customer Experience 195