Modern Restaurant Management

FEBRUARY 29, 2024

Sweetgreen implemented tech solutions to improve their operations, boost sustainability , and personalize customers’ experiences. Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Maximize compliance.

Food Safety 196

Food Safety Kitchen Safety Audits Food Supply 196

Modern Restaurant Management

NOVEMBER 20, 2024

Recent outbreaks have highlighted vulnerabilities in food safety systems. How do factors like suppliers, but also kitchen layout, equipment design, and workflow patterns impact contamination risk? How restaurants can leverage technology to avoid spreading foodborne illness and protect their team members and customers?

Food Safety 88

Food Safety Kitchen Safety Food Food Supply 88

7 Shifts

AUGUST 22, 2024

A Ghost Restaurant take orders through online apps (like Uber Eats, Grubhub, and Skip the Dishes) and prepare food exclusively for pick-up, take-out and delivery customers. Virtual restaurant concepts only exist in apps, and use ‘ ghost kitchens ’ (aka ‘virtual kitchens’ or ‘dark kitchens’) to serve a virtual menu to virtual customers.

Online Ordering 370

Online Ordering Customer Service Delivery Food Order 370

Modern Restaurant Management

DECEMBER 27, 2023

However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer service – to alleviate staffing pressures while also enhancing efficiency.

2024 203

2024 Food Supply Kitchen Safety Influencer 203

Modern Restaurant Management

JULY 22, 2024

By listening to the “nerve center” of every location—its connected equipment. The data from HVAC systems, ovens, dish machines, refrigerators, freezers, fryers, lighting equipment, and irrigation systems provides incredible insights that save operators tens of millions of dollars over time.

Equipment 198

Equipment 2024 Waste Point of Sale 198

Modern Restaurant Management

APRIL 30, 2024

For restaurants, LTOs create new avenues to connect with customers and generate opportunities for chefs to expand offerings. Any quick-service restaurant endeavoring to increase consumer engagement and create a dynamic brand needs to consider making LTOs a significant part of their menu development. All the tasting doesn’t hurt either.

Food Supply 198

Food Supply Seasonal Menu Supplies Design 198

7 Shifts

NOVEMBER 15, 2024

Your waiters and waitresses are the face of your establishment, shaping the customer experience and directly impacting revenue. What does excellent customer service mean to you? Tell us about a time you dealt with a difficult customer. How do you handle a situation where a customer complains about the wait time?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

Modern Restaurant Management

SEPTEMBER 30, 2024

Supply chains, while showing more stability, are fraught with uncertainty. The food service industry is forecast to reach $1 trillion in sales this year. We’re seeing younger buyers investing in dining experiences that blend food, convenience, and atmosphere with their values as shoppers.

2025 180

2025 Fast Casual Food Customer Experience 180

Social Hospitality

JULY 25, 2022

With the food tech market slated to be valued at nearly $342 billion USD by 2027 , the demand for increased technology implementation in the industry will continue to rise. And this seems to be just the beginning of a new era in the way food business owners operate. The Importance of Technology in Food Businesses.

2022 222

2022 Technology Point of Sale Kitchen Safety 222

Modern Restaurant Management

FEBRUARY 15, 2024

The foundational strategy focuses on two pivotal elements: maintaining rigorous standards for commercial refrigeration and ensuring a robust plan to manage increased customer flow. An efficient, serviced refrigeration unit is more resilient against heat and usage spikes.

Kitchen Safety 118

Kitchen Safety Equipment Food Safety Fine Dining 118

Culinary Cues

APRIL 15, 2023

Cafés and Bistros should be able to dip into a cache of “extra” money to pay for the entrance fee and since it is thought that restaurants make significant profits from the food they sell, then those deep discounts will be easy to swallow. This is who we are, we are in the service business. Please don’t ask us to take it on the chin.

Seasonal Menu 457

Seasonal Menu Café Point of Sale Social Media 457

Modern Restaurant Management

MARCH 2, 2020

The revolution of delivery services is making a substantial impact on the restaurant industry. While food delivery is nothing new, breakout services like Uber Eats and DoorDash have capitalized on what customers want most: convenience.

Supplies 217

Supplies Delivery Food Supply Back of House 217

Social Hospitality

JULY 15, 2022

With the food tech market slated to be valued at nearly $342 billion USD by 2027 , the demand for increased technology implementation in the industry will continue to rise. And this seems to be just the beginning of a new era in the way food business owners operate. That’s not all.

2022 195

2022 Technology Point of Sale Kitchen Safety 195

7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services. Analyze your product mix Review the drinks and food items you sell the most and least.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Culinary Cues

AUGUST 22, 2022

The food was, of course excellent, but more importantly reflective of the region and its history and the experiences of the chef. The kitchen was not filled with the most sophisticated equipment and certainly not computerized. The chef never bought ingredients by the case, but rather what he or she needed to service their space.

Seating 449

Seating Front of House Back of House Cash Management 449

7 Shifts

JULY 16, 2021

Sourcing Equipment. Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Do they serve just coffee or small foods as well? Conduct a Feasibility Study. Obtain Funding. Obtain Permits and Licenses.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

NOVEMBER 12, 2021

You’re approaching your busiest season, and more of your customers are planning gatherings and returning to their pre-pandemic spending levels. You’re also hostage to other rising costs and supply chain delays, and want to deliver the experiences your diners expect, now and into 2022. freezers, food warmers, fryers, etc.).

Equipment 198

Equipment Kitchen Safety Food Supply Food Safety 198

The Restaurant Group

DECEMBER 1, 2024

A well-planned new menu launch not only boosts customer engagement but also reinforces your restaurant’s brand identity. It sets the stage for customer excitement, loyalty, and lasting buzz. Send Email Updates – Keep your loyal customers in the loop with exclusive previews. Communicate expectations to avoid confusion.

Menu 78

Menu Social Media Loyalty Program Seasonal Menu 78

Modern Restaurant Management

SEPTEMBER 16, 2024

Now, as I oversee operations, IT, and supply chain at Marco’s Pizza, I draw on these early lessons to help grow Marco’s. Customer-Centric Approach through Empowerment: Deliver Excellence My time at Disney and Darden ingrained in me a strong customer-centric approach to operations. Or perhaps an incorrect food order.

Leadership 180

Leadership Operations Loyalty Program Guest Recovery 180

Modern Restaurant Management

JANUARY 30, 2023

Yet, threats to limited-service and full-service restaurants are still lurking behind the scenes. Full-service restaurants, for instance, are particularly subject to the effects of inflation—as consumers appear to shift some spending to limited-service establishments and QSRs to save food costs.

Technology 190

Technology Fast Casual Waste 2023 190

Culinary Cues

JULY 15, 2022

Sorry, there isn’t a lot of good news for restaurants and chefs in recent years-except up to this point customer demand for the experience is rising. But not enough attention is being given to the issues surrounding the supply chain and the lack of real solutions. The war has nearly taken this robust farming nation off the map.

Food Supply 386

Food Supply Food Truck Consumer Goods 2000 386

Modern Restaurant Management

APRIL 18, 2024

Over the next ten years, there will likely be a sharp increase in demand for automated restaurant fryers due to the introduction of cutting-edge technologies in food service equipment. Additionally, fast-food establishments play a major role in the sales of fried food, which drives the development of restaurant fryers.

Marketing 118

Marketing Food Supply Equipment Kitchen Safety 118

Modern Restaurant Management

MARCH 1, 2023

Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. So, even if your customers are unaware of what’s going on behind the scenes, any operational inefficiencies will eventually surface – with potentially dire consequences for your business.

Front of House 171

Front of House BOH Back of House 2023 171

ChowNow

JULY 17, 2024

Objectives Organizational structure Standard operating procedures (SOPs) Inventory management Staffing and Training Technology and Equipment Quality Control and Continuous Improvement Define Your Objectives Start by clearly defining the objectives of your restaurant operations plan. What do you aim to achieve?

Operations 78

Operations Kitchen Safety Front of House Food Safety 78

7 Shifts

MAY 25, 2020

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. each surface that comes into contact with food, and any supplies or equipment that’s used through the day. Who can blame them?

FOH 338

FOH BOH Kitchen Safety Cash Management 338

7 Shifts

APRIL 3, 2020

Oftentimes, restaurants make changes in how they operate but may not consider the long-term impact on customers until it shows up in an unflattering Yelp! Pro tip: Look at implementing an inventory tracking system like Xtra Chef —it might be a new cost, but it will pay for itself in better food costing.

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

AUGUST 11, 2020

Set up your livestream with the equipment and virtual event platform of your choice. These could include cocktails, food and beverage tastings, appetizers, main courses, desserts, event decor, and just about anything else you can think of. Virtual Meetings + Food or Swag. Classes and Tastings. Trivia Nights. Trivia Nights.

Events 213

Events Food Supply Entertainment Equipment 213

Culinary Cues

DECEMBER 17, 2020

There is no other outlet for this specialized equipment. [] Breweries: Sure, maybe consumers are directing their beer purchases to their local package store, but breweries know that this direct to consumer cycle is not sufficient to support their growing expenses. They need help now!

Uniforms 472

Uniforms Cash Management Brewery Consumer Goods 472

Cheetah

DECEMBER 20, 2021

The company is also dealing with shutdowns and fines due to lack of permits, food supply disruptions , and the enduring labor crisis. In most instances, restaurateurs provide staff and food supplies. Some ghost kitchens provide basic supplies like delivery packaging and cutlery. 4 Leading Ghost Kitchens Compared.

Front of House 148

Front of House Food Supply Back of House Delivery 148

The Restaurant Group

APRIL 21, 2024

Launching a business in a highly competitive industry like food and beverage (F&B) requires a deep and extensive understanding of the factors that fuel success. Running a restaurant, whether it’s a fine dining, quick service, bar, bistro, or cafe venue, involves a gamut of essential activities.

Food Supply 78

Food Supply Fine Dining Customer Service Equipment 78

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

Leadership 204

Leadership Small Business Hospitality Customer Experience 204

Modern Restaurant Management

SEPTEMBER 5, 2023

Though Fortune Business Insights projects the quick service restaurant (QSR) industry will grow from $862.05 These razor-thin profit margins are driving QSRs to find innovative ways to keep up with the rapid pace of business while enhancing efficiency and delivering a best-in-class customer experience. billion to $1,467.04

Food Safety 110

Food Safety Equipment Inventory Waste 110

Modern Restaurant Management

DECEMBER 28, 2023

According to Business Insider , 60 percent of restaurants who implemented AI technology say it's critical in improving their supply chain process. They also extend to customer-facing areas of the business. This is a critical tool for restaurants to leverage data to make improvements to the overall customer experience.

2024 124

2024 Dietary Restrictions Customer Experience Customer Service 124

Modern Restaurant Management

NOVEMBER 11, 2021

The turmoil caused by the pandemic has disrupted global supply chains more than any other period in recent history. It has highlighted the critical importance of evolving supply chain systems to be more responsive and agile to the changing dynamics around us – which the past two years have been extensive.

Supplies 218

Supplies Management Management Food Supply 218

Modern Restaurant Management

SEPTEMBER 14, 2022

AI-based robots cook your food and deliver meals on time without missing a beat. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. To get a receipt for your order, reply with Hi. What are AI and ML?

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

DECEMBER 26, 2023

Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences. This helped them improve customer relationships, loyalty, satisfaction, and retention.

Dietary Restrictions 124

Dietary Restrictions Food Safety Food Supply Food Truck 124

Modern Restaurant Management

SEPTEMBER 7, 2021

Equipment rental, including refrigerator truck or equipment. Emergency preparedness supplies are a good idea to have on hand at all times. Hurricanes may necessitate further emergency supplies. First aid supplies. Non-perishable packaged or canned food. Bottled water supplies. Dry ice supplier.

Food Supply 195

Food Supply Food Safety Kitchen Safety Supplies 195