Customer Service Front of House Restaurant Law 
Modern Restaurant Management
MARCH 11, 2025
"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. These changes have become permanent shifts in how they target customers, market themselves, and design their offerings."
Modern Restaurant Management
DECEMBER 17, 2024
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.
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Modern Restaurant Management
JULY 23, 2024
When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. Restaurants face a multifaceted compliance situation.
Modern Restaurant Management
MARCH 30, 2021
The newly proposed restaurant tipping regulations soon to be implemented by the U.S. Labor Department have sparked sharp contrasts among restaurants and industry labor advocates alike. The National Restaurant Association praised the regulations as “a victory for the restaurant industry and its workers.”
Modern Restaurant Management
FEBRUARY 16, 2021
With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. As the pandemic spread, one of the biggest deterrents from people frequenting their favorite restaurants was concern of exposure to the COVID-19 virus.
7 Shifts
OCTOBER 26, 2022
When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers. Most customers don't think twice about leaving a few dollars on the table or selecting a percentage on a tablet.
ChowNow
FEBRUARY 13, 2025
Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. But first, lets look at how to choose the right technology for your restaurant. Can it increase sales or customer retention?
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