7 Shifts

JULY 20, 2024

With over 5 billion people using social media globally, platforms like Facebook, Instagram, and TikTok have become necessary tools for businesses to reach customers. Keeps your restaurant top of mind 68% of customers follow brands on social media to stay updated on new products and services.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

Modern Restaurant Management

MAY 12, 2020

The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Perfect Daily Grind

SEPTEMBER 7, 2022

We partnered with Select Service Partner to open Cultivos Coffee in Athens International Airport,” he adds. How is the customer experience affected? You have to focus on your takeaway service because fewer people are going to sit in and drink their coffee,” Pedro advises. There needs to be a balance. What about menu items?

Café 158

Café Franchising Franchise Beverage 158

The Rail

AUGUST 14, 2024

They offer a way to maintain customer engagement, generate revenue, and experiment with new concepts without a permanent commitment. This flexibility allows restaurateurs to stay connected with their clientele and attract new customers while their permanent location undergoes renovations. By Charles D.

Social Media 130

Social Media Seasonal Menu Customer Experience Customer Service 130

Perfect Daily Grind

DECEMBER 2, 2019

By making the most of the increased foot traffic and sales you’ll experience, you could start your 2020 off on a better financial footing, while enhancing your customers’ holidays at the same time. Offering customers limited edition, themed treats is a great way to get them into the festive spirit. Credit: Ana Valencia .

Café 105

Café Seasonal Menu Merchandise Uniforms 105

The Restaurant Times

DECEMBER 17, 2021

Since coffee shops need the in-person presence of customers to increase sales, they must develop a strong online presence to woo people and keep them coming back! You need to focus on advertising your coffee specials on social media channels so that customers know they can expect the best taste and service from your coffee shop.

Social Media 98

Social Media Loyalty Program Merchandise Point of Sale 98

Indoor Media

AUGUST 17, 2017

As an illustration of three ways to reach and influence your next customers to become repeat buyers, consider these creative methods on leveraging coupon advertising. Members-only programs not only create proud, card-carrying members, they build—and reinforce—customer loyalty. What’s the big deal with repeat customers?

Coupons 78

Coupons Advertising Loyalty Program Consumer Goods 78

Perfect Daily Grind

FEBRUARY 12, 2020

Between 2008 and 2018 , Chinese coffee consumption increased by 1032%, thanks to the growing influence of Chinese millennials. Customers can only place orders online before picking them up, using an app linked with WeChat (China’s largest messaging service) to do so. Credit: Ocean Grounds Coffee. Why Is Consumption Increasing?

Marketing 138

Marketing Social Media Consumer Goods 2018 138

Lavu

MARCH 27, 2020

While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Besides the rise of apps, the second largest computing development to influence restaurant management system software is the cloud. Menu customization.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. In other words, if your food photography isn’t top-notch some customers may take their business elsewhere.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Open for Business

SEPTEMBER 2, 2024

It’s an all-important metric that influences everything from menu pricing to operational decisions and beyond. Recent data suggests average restaurant profit margins fall anywhere between 3-5% for full-service restaurants and 6-9% for quick-service establishments. Many successful restaurants operate with higher margins however.

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Small Business 78

Future Food

OCTOBER 30, 2023

Image credit: Alana Dimou Sydney Fish Market Design is a major contributor in influencing a customer’s perception of a brand. The modern customer is discerning, knows what they want and typically does not have to travel far or at all with food delivery aggregators crowding the market.

Operations 78

Operations Uniforms Small Business Merchandise 78

BNG Point of Sale

AUGUST 27, 2021

Industry operators have been focusing on expanding the range of flavors they introduce to their menus and experimenting with unique and innovative barbecues, to meet customer demand (and sometimes plainly to avoid grumbles from customers). It is critical to increase a customer’s lifetime value. Products .

Point of Sale 52

Point of Sale Loyalty Program Merchandise Customer Service 52

The Restaurant Times

MARCH 9, 2022

5 Restaurant Promotion Ideas For The ‘New Normal’ Restaurants can no longer rely on word-of-mouth and outdoor ads to keep their companies top of mind because customers are still hesitant to venture out. Instead, restaurateurs must market their companies where their customers are now: online. Invest In Influencers .

Social Media 52

Social Media Kitchen Safety Food Safety Influencer 52

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. For example, the most simple loyalty program could be a card system that is stamped every time your customers make a purchase. Work with food delivery services.

Marketing 61

Marketing 2021 Social Media Website Management 61

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Customer Service Cash Management 52

Apicbase

MARCH 28, 2024

Understanding what influences your restaurant profit margin helps you assess the success of the business and make positive changes. The restaurant profit margin takes into account all your revenue streams, from in-house dining and takeaway orders to branded merchandise and meal kits. They typically see profit margins of about 3% to 6%.

Food Truck 52

Food Truck Front of House Allergens Inventory 52

EATER

FEBRUARY 2, 2024

Carolyn Figel Branded restaurant merchandise has become a shorthand for selfhood. When we opened in 2017, it was clear that restaurants were having some fun and success selling branded merchandise,” says Chad Conley, owner of Portland, Maine, bagel shop Rose Foods. How did we get here? For us, brand loyalty may just be about love.

Loyalty Program 333

Loyalty Program Merchandise Magazine Consumer Goods 333

PathSpot

APRIL 26, 2024

Cleanliness and safety are top priorities in the food service and hospitality industry. Adhering to rigorous hygiene protocols ensures customer satisfaction and protects public health. Understanding the Impact of Cleanliness on Your Business Trust and Loyalty are critical for customer loyalty.

Hospitality 40

Hospitality Food Safety Kitchen Safety Food 40

RGU

JANUARY 20, 2020

Mobile influences the purchasing and ordering process, regardless of whether the product is ultimately delivered or picked up in-store. Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. ​ Purchases are shifting from individual brands to marketplaces.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. percent with self-service kiosks coming in at 18.5 State of the Industry.

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

Modern Restaurant Management

DECEMBER 17, 2020

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” 22 percent of customers are looking to buy restaurant merchandise. Service-related mentions became more positive by 6.0

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. He married Lorraine Pietryka on Aug. 20, 1955, and served in the U.S.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

JULY 27, 2020

Professional services such as lawyers and accountants are seeing fewer closures. Online services like web design and graphic design are also doing well during the pandemic as many businesses have shifted to remote work. Led by Alp Franko, The Local Culinary has quickly attracted a growing fanbase since its launch last year.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Future Food

JUNE 16, 2020

Winning back these customers will take time and will be dependent, to a large degree, on how well food operators have looked after the customers during lockdown. How customers want to connect with friends in an F&B environment will dictate how food operators will need to connect with customers. It's all over.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

Modern Restaurant Management

APRIL 1, 2025

With all their plans to dine out and order delivery and take out, here are some factors that influence Gen Z: While eating out is typically a social activity, this year saw a notable increase in solo dining with 49 percent of Gen Z dining alone weekly or more often. State Score Maryland 100 Nevada 97.24 Illinois 95.7 New York 95.68

Pricing 251

Pricing Technology 2025 Point of Sale 251

The Restaurant Times

NOVEMBER 11, 2021

F&B businesses can only hope to retain their customers if they provide standard quality food and reach out to new audiences. From operational efficiency to customer experience, restaurant management has several obstacles. Yelp is one of the most popular and well-known review services available. Blue Cart . Zero Hour Health

Management 93

Management Management Mobile Ordering Online Ordering 93

Modern Restaurant Management

MARCH 4, 2025

While total spending growth was nearly flat compared to January, sector-level trends showed consumers shifting more spend to retailers and restaurants in February and spending less at service-based businesses. Parents of young children are the most influenced, with many saying a playground makes a restaurant feel more family-friendly.

2025 221

2025 Delivery 2024 Point of Sale 221

Modern Restaurant Management

NOVEMBER 1, 2024

The survey, conducted with 755 decision-makers from full-service to quick-service establishments, challenges the narrative of an industry in distress, instead painting a picture of adaptability and resilience. Inflation (or the increased costs of goods and services) is still a top pain point for operators (15 percent).

2024 221

2024 Point of Sale Mobile Ordering Consumer Goods 221