Customer Service Merchandise Retail 
Modern Restaurant Management
DECEMBER 30, 2020
Digital transformation accelerates forward as restaurants go virtual : Across both on- and off-premise experiences, technology played an integral role in powering safe options for customers. The question for retailers in the food industry, though, is whether those trends are permanent or passing due to the pandemic.
Modern Restaurant Management
APRIL 15, 2020
Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.
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Modern Restaurant Management
NOVEMBER 17, 2020
Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. percent) use their phone for online retail (ie: Amazon). Ease of use (18.6
Modern Restaurant Management
JANUARY 2, 2024
With products now cleared for consumer sale in both the United States and Singapore, the cultivated meat industry is moving from proof of concept and early-stage R&D to a focus on demonstrating scalability, sustainable unit economics, and consumer and customer demand.
Modern Restaurant Management
DECEMBER 17, 2020
“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” 22 percent of customers are looking to buy restaurant merchandise. Service-related mentions became more positive by 6.0
Modern Restaurant Management
AUGUST 19, 2020
Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The user has full control over their account and can opt out of the secure service at any time.
EATER
NOVEMBER 12, 2021
boiler seem practically sculptural” — positioned itself less like a food market and more like a high-end retailer, one available to the masses, but subsidized by the rich. In recent years, specialty grocery stores have been courting a different kind of customer — one who has an appetite for what’s cool and new, if not necessarily gourmet.
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